general problems of the 2013 Cadillac SRX

The contact owns a 2013 Cadillac Srx. The contact stated that while driving approximately 35 mph the driver suffered a medical emergency and lost control of the vehicle causing the vehicle to crash into a fence. During the crash the frontend of the vehicle was damaged but the airbags did not deploy. The driver sustained a fractured jaw and fractured thoracic vertebrae. A police report was taken at the scene and the vehicle was towed to vehicle holding facility. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet contacted. The failure mileage was 106,000.

Airbags light turned on, my seatbelts just stopped working and are tight, my radio screen just went blank. I can’t drive the vehicle because of no proper working seatbelts. If I was to wreck there is nothing to prevent me the driving or my front passenger from being ejected. Ive taken my vehicle to my dealership that confirmed the airbag sensor says they have been suddenly deployed the dealer also confirmed my vehicle has never been in a accident and ive only had the vehicle since April 19 2021 the problems occured July 5 2021 and they advised me they have heard of airbags popping out of nowhere. It has not been inspected by police or the manufacturer. The seatbelts locked the radio went blank then my airbag light appeared suddenly. I asked the dealership im financing the vehicle from if they could provide me a safe vehicle until they resolve they issue because I do have toddlers and I was told no it wasnt a option I also asked if they could just exchange the vehicle for another around the same value and was also told no. I was most concerned that they allowed me to drive the vehicle off the lot after explaining to me the dangers that could occur while im on the road.