Body problems of the 2013 Cadillac SRX

Tl- the contact owns a 2013 Cadillac Srx. The contact stated the vehicle cue screen experienced spiderweb cracks. In addition, the contact stated the functions various functions that the cue screen controls were no longer functional as a result. The failure occurred while being in the possession of goodyear. The goodyear technician diagnosed the failure was due to extreme temperatures. The manufacturer was notified of the failure and no further assistance was offered. The failure mileage was approximately 61,000. Kh.

It was a very pleasant Friday, October 4, 2013 at approximately 4pm. My sister and I were headed to petersburg, va from charlotte, nc. With only 50 miles to go on 85n we both heard what sounded like an extremely loud and close gun shot. I was driving and she was sleeping. It woke her up and scarred both of us to death. Not knowing what just happened she started looking around. The next thing we heard was glass breaking and falling on to the sunroof liner of the car. Luckily we were only a mile from a rest area. I pulled over, got out of the car, opened the back door to stand on the inside to be able to see on top and was in total shock at what I saw. One section of my sunroof had been broken. My car has a panoramic sunroof with two separate panels. The back panel was shattered into millions of tiny fragments. The glass continued to break and fall on to the liner. Small pieces managed to get through onto the back seat. I did the best I could in cleaning up the pieces. I called a state trooper and made a report, I called my insurance company and also onstar. I spent the weekend with no sunroof because the Cadillac service dept in va is not open on the weekend. It was a horrible experience being that I purchased my car on Tuesday and this happened on Friday. It's been a week and a half since I dropped my car off to be repaired and I can finally pick it up on tomorrow. I won't complain because it could have been worse, I am truly blessed.

Time lag when car is at a hill stop or fwd gear hesitation from coming off hill or rxr crossings, would roll backward from coming out of brake to gas pedal like no pwr response from eng.