Wiper problems of the 2014 Cadillac SRX

25 problems related to wiper have been reported for the 2014 Cadillac SRX. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2014 Cadillac SRX based on all problems reported for the 2014 SRX.

1 Wiper problem

Failure Date: 02/23/2026

Low beam lights are extremely dim pretty sure it’s caused by the projector screen infront on the bulbs not allowing enough light to come thru. Can not see the road infront of you or around the side or your car when needing to make a turn, extremely dangerous.

2 Wiper problem

Failure Date: 08/01/2025

Safety defect remedies on 2014 Cadillac Srx (VIN: 3gyfnee36es532374) dear sir/madam, I am writing as the owner of a 2014 Cadillac Srx, VIN 3gyfnee36es532374, to address two critical safety defects that I believe are the manufacturer's responsibility to remedy. Water intrusion and electrical failure: my vehicle has a known defect where water from the sunroof consistently leaks into the trunk. This water repeatedly causes electrical damage to the component located under the spare tire. I have personally replaced this component on three separate occasions, only to have it fail again after rain. This recurring failure disables my rear windshield wiper, a crucial safety feature. Driving with my child in the car while unable to clear the rear window is the most unsafe I have ever felt. Dangerously dim headlights: the front headlights are dangerously dim and do not provide adequate illumination for safe night driving. This is a well-documented issue with this model and poses a clear and present danger to my family and others. I have already spent my own money attempting to fix a problem that is a design flaw. I have no desire to pay for any further remedies for these issues. As the manufacturer, general motors is responsible for the safety of its vehicles. I have also filed a formal complaint with the national highway traffic safety administration (NHTSA) regarding these matters. I await your prompt response and a clear plan to resolve these critical safety issues at no cost to me. Sincerely, tayla andre lantz 523 norfolk street, mattapan tayla. Andre@gmail. Com 617-459-0041 vehicle VIN: 3gyfnee36es532374 current mileage: 134,683.

3 Wiper problem

Failure Date: 12/20/2023

2014 low beams became dim. I changed out the bulbs for new ones and still cannot drive my vehicle at night. The Srx website states this is a known Cadillac Srx problem but there is no fix except to replace the lights with the same defective lights.

4 Wiper problem

Failure Date: 11/11/2022

Low beam headlights to dim to drive. . . Very dangerous and gm is aware of the defective headlights.

5 Wiper problem

Failure Date: 12/01/2021

My car is undriveable after sunset because of low beam dim headlights. My car is a 2014 Cadillac Srx with 74971 miles. I've had a estimate of $1763. 24 to fix problem at labadie Cadillac in bay city, mi. After investigation this has been a problem known to you for years, I don't understand why a safety recall has not already been ordered against gm, we can't see where we're going at night, that sounds like a safety problem to me. I know gm has paid for repairs after class action lawsuits, but why wasn't a safety recall ordered by you?.

6 Wiper problem

Failure Date: 11/08/2021

You can not see the highway at night. One has to slow down or stop to see. The only way to see is with the high beams on,which is unsafe for other drivers coming toward you. On other ocassions,I simply had to pull over to the side of the road.

7 Wiper problem

Failure Date: 05/13/2021

The headlamp assembly is faulty. There is virtually no visibility from headlights. The headlamps were so bad, I was put at risk because I was almost hit head on by an oncoming vehicle at night. I had to veer off the road to avoid collision, risking mine and my daughter's life. It has been inspected by dealership and confirmed the headlight assembly faulty because of damage to internal component. An independent service center diagnosed and confirmed as well.

8 Wiper problem

Failure Date: 06/25/2020

Drivers side mirror delaminated. Car has exactly 46663 miles on it and is garage kept. Cadillac says sorry it's out of warranty and wants almost $500 to replace this safety related item.

9 Wiper problem

Failure Date: 12/11/2019

The head lamps do not provide enough light to see objects on the road. There are hundreds on complaints from other Srx owners on social media and on driving test. Org. The low beams on this car as so dim that you cannot drive it safely at night. Cadillac refuses to accept there is an issue. Multiple class action lawsuits have been launched and this same complaint is all over the internet. I can't understand why nhsta hasn't looked into this problem since it presents dangerous situation and affects multiple Cadillac models from 2010 to 2015. Problem continues to worsen as the car ages. Please look into the obvious safety hazard.

10 Wiper problem

Failure Date: 11/30/2019

Tl- the contact owns a 2014 Cadillac Srx. The contact stated the front passenger side headlamp was corroded. The vehicle was taken to independent mechanic and had changed the bulb but continues to experience the failure. The contact called local dealer Cadillac of south charlotte located at 10725 pineville rd, pineville, nc 28134 and were made aware of the failure. The vehicle was not diagnosed or repaired as of yet. The manufacturer had been informed of failure. The failure mileage was 69,000. Dp.

11 Wiper problem

Failure Date: 09/27/2019

Tl- the contact owns a 2014 Cadillac Srx. The contact stated that the head light did not work. The contact used the high beam to drive at night. The vehicle was taken to the fields Cadillac st. Augustine dealer (904-823-3000, located at 375 outlet mall blvd, st augustine, FL 32084) where it diagnosed that the electrical component was faulty and that the head light component needed to be replaced. The technician stated that there was no recall "because the vehicle was manufactured in new york". The manufacturer was made aware of the failure and told the contact to take the vehicle back to the dealer for a diagnostic test. The vehicle was not repaired. The failure mileage was approximately 45,000. Fe.

12 Wiper problem

Failure Date: 07/13/2019

The headlights of the Cadillac Srx (2014) are so dim that you cannot see the road in front you at night/early morning. It is a huge safety concern. There needs to be a recall on these headlights. My bulbs have been tested and are fine. It is a design flaw in the vehicle. Please investigate the problem and hold Cadillac/gm responsible! attached are photos taken from inside the vehicle in the early morning hours and late evening hours.

13 Wiper problem

Failure Date: 06/01/2019

Tl- the contact owns a 2014 Cadillac Srx. The contact stated that while operating the vehicle at night the low beam head lights were extremely dem and caused a visibility hazard. The vehicle was taken to the local dealer otto Cadillac(1730 central Ave. Albany NY. ) who diagnosed that the failure was cause by moisture in the head light assembly and the entire head light assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 60,000 . Jft.

14 Wiper problem

Failure Date: 12/29/2018

The headlights on my Cadillac Srx are not bright enough at night to see the road clearly and I have been told by my husband when he was driving in front of me that my headlights were substantially dimmer on my car than the other vehicles on the road.

15 Wiper problem

Failure Date: 12/21/2018

Headlights are so dim its very dangerous to drive vehicle when is dark.

16 Wiper problem

Failure Date: 09/01/2018

When driving at night and you are using low beam head lights because of traffic the head lights do not put out enough light to see the road. Many other owners of these cars have the same problem. The low beam head light is way to dim and not much brighter the the day time driving lights. When comparing this model car to others side by side on low beam this model is less than half as bright as the other models on low beams. Cadillac and the local dealer say nothing can be done for improvement. This is a major safety issue.

17 Wiper problem

Failure Date: 06/01/2018

The low beam headlamps continue to grow dim while driving at night. There is a slight regeneration when vehicle is turned off. Restart the vehicle then the headlights appear to continue to dim while driving at night. This is a national safety issue. Several lawsuits have been filed in California, florida, illinois.

18 Wiper problem

Failure Date: 01/01/2018

Tl- the contact owns a 2014 Cadillac Srx. The contact stated that the headlight were dim while driving at night and early morning. There was no warning. The contact called the heritage Cadillac dealer (770-872-0025, located at 7134 jonesboro rd, morrow, GA 30260) where it diagnosed that the headlight assembly needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 43,000. Fe.

19 Wiper problem

Failure Date: 05/25/2017

It was a 93 degree temperature day and the cue system internally cracked while parked outside my work office and delaminated causing me to be unable to use temperature controls or defrost temperatures at times. It only occasionally works but very rarely.

20 Wiper problem

Failure Date: 04/12/2017

My vehicle's headlights are extremely dim, to the point that it is unsafe to drive at night. If I do have to drive when it is dark, I must use my bright high beams in order to see. This has been occurring since I first purchased the vehicle, but is progressively getting worse.

21 Wiper problem

Failure Date: 04/04/2017

We purchased this 2014 Srx in 2017 in daylight at gateway Buick,dallas,TX. After a few days driving it at night could quickly tell the headlights were too too dim to be driving at night, complained many times to them, they even later checked lights out and said all was ok! very disgusted with Cadillac not wanting to recall as I found out that the 2010's thr 2015's are all defective. We call Cadillac and they tell us this car is in name of a man in California and they can't help us. I am very very mad at Cadillac for not supporting their customers in this way! we have no one to turn to but only finding a lot of other people with same problem online and nothing been done about this tragic situation. Finally ordered new headlights through Cadillac dealership ($2,000. 00 to repair)earlier this year and tell us not in as yet. They are all in denial. I am 77 now and husband 85 and our children are very worried about us driving at night. Please if someone could help in this awful situation. A letter from Cadillac earlier this year said will only pay $1600. 00 to reimburse us to replace them and only if moisture is the problem. Driving in neighborhood is horrible, not lighting, main streets with streetlights ok, but any dark street is a death risk. Thank you for allowing us to vent and pray for some resolving of this situation. I have read where people have ordered headlights and had them replaced and still no better, just same old originals. Thanks.

22 Wiper problem

Failure Date: 04/06/2015

Rear wiper spun 360 degrees and wont reset to proper alignment.

23 Wiper problem

Failure Date: 02/16/2015

Driving in light snow/ice and extreme cold (approximately 15 deg f) conditions, wipers continually clogged with ice. While this may appear to be an expected result, the design of the wiper location below the point on the windshield where the front window defroster hits the window may have exacerbated the problem. Snow and ice from the windshield melted, ran down windshield to the wiper location and immediately refroze - rendering the wipers ineffective. Continual use of the wipers (not intermittent) appeared to somewhat ameliorate the issue.

24 Wiper problem

Failure Date: 01/01/2014

Most owners complain to Cadillac but not to NHTSA Cadillac is aware. Low beam headlights on these vehicles are un safe. Especially in drizzle or darkness. This should be urgent!!!! head light bulb is so hot, it burns the chrome plating off the inside of the headlight assembly. Once chrome is gone, so is the reflectivity needed to project the light through the magnifier and on to the street. Extremely dangerous situation. . This problem has been confirmed and is well known by the manufacturer. This puts everyone in and around the Srx in grave danger. This has been inspected by many mechanics. Extremely dangerous https://youtu. Be/i7gkpcgaee0.

25 Wiper problem

Failure Date: 01/01/2014

Low beams are too dim to drive safely at night.


Other Visibility related problems of the 2014 Cadillac SRX


SRX Service Bulletins
SRX Safety Recalls
SRX Defect Investigations