Differential Unit problems of the 2015 Cadillac SRX

The contact owns a 2015 Cadillac Srx. The contact stated while driving at various speeds, the vehicle hesitated while responding and made an abnormal squeaking sound. The vehicle was taken to an independent mechanic, where it was diagnosed with differential failure. The contact was informed that the differential needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The contact was referred to the NHTSA hotline to report the failure. The failure mileage was approximately 61,000.