general problems of the 2014 Cadillac XTS

Seven problems related to equipment have been reported for the 2014 Cadillac XTS. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2014 Cadillac XTS based on all problems reported for the 2014 XTS.

1 Equipment problem

Failure Date: 07/05/2022

The cue screen in my car is cracking for the 2nd time. I have contacted gm/Cadillac without a resolution. I see online that there have been two class action suits due to the fact the company was/is aware of the flaw and have not issued a recall. In addition, they are replacing the cue screen (at owner's expense) with the same flawed design. Thus subsequent issues.

2 Equipment problem

Failure Date: 01/21/2021

Light come dash board stabilitrak light light for master break steering it has been in many wrecks and they sold it to me it keeps going sometimes when you hit the breaks jump’s stuffers the drivers seat goes all the way back when you get out off car.

3 Equipment problem

Failure Date: 05/04/2020

Cadillac cue system freezes, and screen has spider webb's , system doesn't work , replace the system in 2017 , now it's occurring again. Happens while driving or parked.

4 Equipment problem

Failure Date: 02/12/2020

Car shuts off while driving.

5 Equipment problem

Failure Date: 09/20/2019

Cue information system failure. This system failure presents a safety issue being that the navigation system does not work and the hands free also does not work. There seems to be a lot of system failures so, I'm sure that there are a lot more concerned owners.

6 Equipment problem

Failure Date: 06/15/2019

The airbag light came on and I just recently purchased the car three months ago. I check the car fax and called Cadillac customer service. The information that was given by both stated the car never been in a accident and was well taken care of. I took it to the dealership and they stated I need a clock ring and airbag module, which cost over $700 dollars. They also stated that GMC switch the guidelines on the clock ring and they can't install it without the airbag module. They have no ideal why it's been change and now I have to wait for the airbag module because the clock ring want fit. I can't drive me car home because of safety reasons and they had to give me a car for the time being. This have to be some type of defect because there's no way I should be having this issue when everything checked out perfectly. Now they trying to charge me for a part that they didn't know GMC change the specifications on! this light just happen to come on when my car was parked, then my steering wheel controls went out and my horn stopped working. Something it's not right because it was confusion at the dealership and they couldn't explain why GMC change the specifications on the part. The man at the Cadillac dealership stated he have to give GMC a call Monday but like I stated to him how's that fair to the customer when you all still trying to charge me for a part you all didn't know that change. I've had plenty use certified cars in the past and never has this happen. Those cars that I've had are not expensive as my Cadillac. I've have seen the Cadillac Xts had recalls and for my airbag light that just came on is not a coincidentes.

7 Equipment problem

Failure Date: 06/23/2017

Driving vehicle on hwy 408 (east west expy) on Friday afternoon around 5pm on 6. 23. 17, and front part of the panoramic sunroof shattered. I heard what sounded like an explosion coming from top of car. Pulled over and saw that the outisde glass of the front part of the sunroof had shattered with glass coming into my driver side as well as I am sure the remaining glass shattered towards outside. I do not understand how this could happen while driviing under normal circumstances. The experience was shocking and frightening. I was glad there were no passengers with me. I went to massey Cadillac located on orange blossom trail in orlando. I want this documented by the dealer and urging for a solution to this situation. There were no objects coming from above that hit the sunroof. It would have had to be, in my opinion somethng very very heavy! the dealer service rep stated that I come back on Monday, 6. 26, 17 to see what is decided on the matter. This is a safety issue that could have ended tragically. I depend on my car for business .


Other Equipment related problems of the 2014 Cadillac XTS

Equipment problems
7
Carrier/rack problems
1


XTS Service Bulletins
XTS Safety Recalls
XTS Defect Investigations