Nine problems related to electrical system have been reported for the 2017 Cadillac XTS. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2017 Cadillac XTS based on all problems reported for the 2017 XTS.
Numerous problems for a year have been: engine dies while driving, car totally dead with new battery, display partially black randomly or totally black along with radio display black, park assist is turned off. Headlights turn off and on by themselves; the latest is driving up a hill @ 25 mph, the steering wheel jerked hard to the right at 2 different times. Had I not had a solid grip on the wheel, it would have taken down a 500 foot drop and we wouldn't be here today. This last episode is the first time their obd was able to read anything. It read "no communication to steering, no communication to brakes, radio, dash display" and other no communications. This car is unsafe to drive and should be recalled or taken off the road. It has been to 2 dealerships and so far have not identified anything that gives me faith in the reliability in the vehicle.
The major component of this car is the cue screen. The cue screen is connected to the ability to defrost and cooling/heating system in the vehicle. Currently, the cue screen is frozen and the operations of varies systems are at a halt. This is a safety issues. Currently due to leather seats unable to cool in extreme heat and have had some minor burns also, the cooling sysyem is not working due to the freezing of the cue screen, there are many complaints of this matter since 2013. There should be a recall on this issue for safety.
$70k for a vehicle and the screen spidered. Cadillac says not under recall. Not usable.
Last year, we bought our car from a dealership used. We noticed the Cadillac cue was very glitchy. We took it into the dealership and they calibrated the system. We were on a trip using the gps and it glitched several times. Had to pull over and set up our phones. Nothing works in the Cadillac cue when this happens. Climate control, gps, apps, wifi, and music. Took it back, told it was no longer under warranty and gm was aware of all the issues yet refuse to do a recall. Dealership said eventually it would shatter. Well, yesterday, we got in our car and noticed it had in fact shattered. Top right corner and bottom left corner. This is a huge hazard as it would cut someone. The system glitches whether the car is moving or setting still in park. Called gm today and they basically said it was on us.
Tl the contact owns a 2017 Cadillac Xts. The contact stated that while operating the vehicle the human machine interface module malfunctioned causing the back up camera not to display while the vehicle was in reverse. The vehicle was taken to the local dealer findlay Cadillac located at 993 auto show dr, henderson, nv 89014 who diagnosed that the human machine interface module was faulty and needed to be replaced. The module was replaced and the failure was remedied. The manufacturer was not notified of the failure. The failure mileage was 70,000.
The cue screen locks up and becomes inoperable several times a day. It causes the heat or a/c to not work properly and I am unable to use any function. The failure prevents me from properly heating or cooling the vehicle, use the nav function, and the screen will automatically reprogram my settings, make beeping noises, and become a significant distraction while driving. Safety related issue.
The Cadillac cue screen freezes while I am driving the car (vehicle in motion - or could be stopped at red light, but engine is on). This has happened dozens of times during the past 1 year that I have owned the car. I am suddenly unable to increase/decrease volume, change radio station, cannot use gps, cannot adjust anything on the cue screen -- it is completely frozen. The only way to get it working again - pull off to side of road. Shut engine off; get out of car; lock the car doors; re-enter the car; start the vehicle engine - usually the cue screen is once again responsive at this point. This is a major pain as during a recent 1 hour drive to pennsylvania, it happened 4 times and I had to pull over to the shoulder of interstate highway I-195. Exiting any vehicle on an interstate highway is somewhat nerve-racking.
The major component of this car is the cue screen. The cue screen is connected to the ability to defrost and cooling/heating system in the vehicle. Currently, the cue screen is frozen and the operations of varies systems are at a halt. This is a safety issues. Currently due to leather seats unable to cool in extreme heat and have had some minor burns also, the cooling sysyem is not working due to the freezing of the cue screen, there are many complaints of this matter since 2013. There should be a recall on this issue for safety.
Purchased my 2017xt5 9/13/2017. While driving down a main street, I stopped for a light. When the light turned green, the car would not move. Could not turn it off nor could I try to put it in another gear. A kind gentleman, who was behind me, got out of his car and asked if I was okay. I told him the car would not move. He tried. No luck. . I got behind the wheel again and tried to shut it off, again. Eventually, it shut off. I pressed the started again and it rebooted. Very scary. . . Prayed that I would make it home. Next at, called the dealer. Even afraid to drive it in for fear of it stopping but I was close to home. The dealer kept it for 3 days. Could not find out what was wrong but was told that they could not diagonose it unless it stopped. My brother took his car in for repairs and told his mechanic that my car stopped, just idled, in the middle of a main street and started laughing. But his mechanic said "was it a Cadillac"? my brother said yes. The mechanic said that the company was having trouble with the electric system and have not been able to find the trouble. Besides that, I had to have the spray for the wipers adjusted. Now, my sun roof does not work. I am afraid to drive this car. I want to give it back. What should I do????.
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