Tire Sidewall Problems of Cadillac XTS

Cracking on the white walls & splitting on the gold line wall I purchased the tires new (thinking) they was new with a warranty from discount tire witch they were new not used but already two years old & when I took them back to discount tire they said they was discontinued and they had took just a deduction off the tires with a warranty and it was just like buying some new ones I ask the salesman what's the point of the warranty he don't know or help I couldn't afford to pay for some new ones & I have to make it to work and than the other one did the same I reached out to the manufacturer and send him pictures and the receipt just a run around I had just replaced them again & the date is from 2022 it's 2025 please hold them accountable thanks in advance contact me @ nessto624@gmail. Com please.

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The contact owns a 2016 Cadillac Xts equipped with vogue tires, tire line: signature v, tire size: 245/40/r20, dot number: (unknown). While driving 35 mph, the rear passenger’s side tire experienced a blowout. The contact stated that prior to the failure, a mechanic informed her that all four of the tires appeared to have splits in the sidewalls of each of the tires. The contact believed that it was the cause of the tire failure. The vehicle was left on the side of the road and the contact was picked up. The tire was not replaced. The tire failure mileage was unknown. The vehicle failure mileage was approximately 54,000. The VIN was not available.

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The contact owns a 2013 Cadillac Xts with vogue custom built tires, size: 245/40/20 (na). While the vehicle was parked, the contact was informed that the front driver side tire was cut. The contact inspected the other tires and noticed that the front passenger and rear driver side tires also had cuts. The contact stated that the traction appeared to be separating. The vehicle was taken to an independent tire shop where it was determined that the sidewalls were separating and all four tires needed to be replaced. The contact was awaiting new tires to be delivered to the tire shop. The manufacturer was not notified of the failure. The contact stated that the tires were not the original tires. The contact called the dealer from where the vehicle was purchased (vandergriff Chevrolet, 1200 w interstate 20, arlington, TX 76017 (682) 323-2486) and was informed that the original owner installed the tires on the vehicle when the vehicle mileage was 20. The approximate vehicle and tire failure mileage was 27,000.

See all problems of the 2013 Cadillac XTS 🔎.