Carrier/rack problems of the 2010 Chevrolet Avalanche - part 1

43 problems related to carrier/rack have been reported for the 2010 Chevrolet Avalanche. The most recently reported issues are listed below.

1 Carrier/rack problem

Failure Date: 09/25/2020

Dash cracked and rattles.

2 Carrier/rack problem

Failure Date: 10/15/2019

Dashboard is cracked.

3 Carrier/rack problem

Failure Date: 02/01/2019

Dash board cracking and falling apart. I removed the dashmat to clean under and seen all the damage. The vehicle was not moving.

4 Carrier/rack problem

Failure Date: 12/03/2017

Takata recall has not been resolved. In addition the dash panel is cracked next to the passengers side airbag.

5 Carrier/rack problem

Failure Date: 11/27/2017

Dashboard cracked in 2 locations, under 50,000 miles on vehicle. One crack located near passenger side air bag that could be dangerous in a crash and effect air bag deployment. Large scale of identical design defects in other similar vehicles and Chevrolet will not replace the damaged component without significant cost to owners and if replaced with only have the same problem again as flaw has not been corrected in replacement component.

6 Carrier/rack problem

Failure Date: 09/22/2017

Dash board cracked near stealing column while vehicle was stationary. Went online and found this is a common issue with 07-13 gm trucks and suvs. This could end up as a safety issue because if the dash cracks more while driving pieces could fly up and hit driver causing an accident. This really needs to be looked at and gm needs to recall these dash boards. Poor design. There is no support in the middle of the dash. The only support is on either end of the windshield vents.

7 Carrier/rack problem

Failure Date: 08/31/2017

Dashboard is cracked on both upper corners of the passenger side of front airbag. Dash rattles and shakes when driving vehicle. Scared that the airbag will deploy!.

8 Carrier/rack problem

Failure Date: 06/01/2017

The dashboard has cracked in many places leaving some pieces loose, with some of the pieces sharp. If the airbags were to deploy, those pieces could be thrown into passenger faces.

9 Carrier/rack problem

Failure Date: 05/15/2017

The top cap of the dash crack behind the instrument cluster and over by the passenger airbag and then the front part cracked near the light sensor for the headlights to come on.

10 Carrier/rack problem

Failure Date: 05/12/2017

Crack in dashboard by airbag concerning if airbag deployed could be ripped by broken plastic of dash or possibly project plastic throughout vehcile injuring passengers. Seems to be a common problem in several models of gm from 2007-2013 and gm refuses to address the problem or help with replacing the broken parts.

11 Carrier/rack problem

Failure Date: 05/09/2017

I have two cracks on my dashboard. One developed over the air bag on the passenger side one morning before leaving for work. The truck always sits in the shade and out of the sun. . . It wasnt even hot the day it happened so heat can't possibly be an issue. The second crack developed above the instrument cluster and happened during the winter. . . . I was driving from chicago to wisconsin and the truck had been warm for a good hour already when I heard a pop. Looked over the dash and saw the crack!.

12 Carrier/rack problem

Failure Date: 05/03/2017

My dashboard is cracking and pieces are falling off. There is now a bad rattle and I'm afaid if there is a accident, the dash will fall apart and sharp pieces of dash will fly around the cab.

13 Carrier/rack problem

Failure Date: 04/01/2017

I own a 2010 Chevrolet Avalanche ltz that was purchased used in 2015 (38,000 miles with a small crack just above the air bag to the left, right at the corner of the air bag on the dash board. Since I've had the vehicle, it has cracked more over time to a longer length on the left and right corner and left of the steering column. The vehicle is up kept but the dash board keeps cracking. Im noticing the multiple vehicle Avalanche's have this same problem and why hasnt it been resolved or a recall been placed.

14 Carrier/rack problem

Failure Date: 03/18/2017

Cracked dashboard.

15 Carrier/rack problem

Failure Date: 03/02/2017

Cracking dashboard.

16 Carrier/rack problem

Failure Date: 12/11/2016

Takata recall ; cracked dash.

17 Carrier/rack problem

Failure Date: 10/04/2016

Cracked upper end of dash board. Three separate cracks appeared on the upper part of the dash, one is going right across where the passenger air bag is located. This happened for no apparent reason. The vehicle had about 89000 miles on it when I first observed the issue. It rattles like crazy while driving on city roads and it is probably a mojor safety issue in the event of a air bag deployment.

18 Carrier/rack problem

Failure Date: 09/20/2016

My dashboard cracked for no reason. It's been kept out of the sun and high temperatures. Also back up sensors stopped working, I had them replaced by the dealer. But only lasted 6 months.

19 Carrier/rack problem

Failure Date: 08/01/2016

Another faulty gm dashboard. Flaps around while driving - center clip blown out with no structural support to hold two pieces together. Leading cause of dashboard cracking in similar gm vehicles. Concern over air bag effectiveness on account of this issue.

20 Carrier/rack problem

Failure Date: 07/18/2016

Cracked dashboard over air bag.

21 Carrier/rack problem

Failure Date: 06/08/2016

Dash cracked and piece is missing by the passenger side air bag. Couple weeks later dash started cracking ove instrument cluster area.

22 Carrier/rack problem

Failure Date: 05/16/2016

The dashboard has cracked in 2 locations. The 1st runs into the corner of the passenger airbag compartment. The 2nd is over the instrument cluster and now I have a check engine light on. Not sure yet of the 2 are related. The first crack just seemed to appear. The 2nd crack (which is much worse now) I could hear it crack when I started the engine sitting still.

23 Carrier/rack problem

Failure Date: 03/24/2016

Dash is cracked above instrument panel and also cracked by passenger airbag compartment.

24 Carrier/rack problem

Failure Date: 02/17/2016

During the calendar year 2016, I have experienced two(2) severe dashboard cracks. One crack in front of my instrument cluster occurred while driving as I heard it "crack". The other crack appeared on the passenger side above the air bag panel. I am not sure when this crack appeared, but concerns me relative to the air bag operation/safety. I have drilled holes at the end of the crack on teh driver side in an attempt to stop teh progression, but the crack continues to get larger. The dash apparently is becoming brittle and the cracks are continuing to grow. I can only assume that soon I will have pieces of the dash come off exposing electrical wiring and components below the dash. Due to the safety concerns and appearance aspects, I am having the dash replaced by my dealership at a cost to me of of almost $1,000. I have seen many complaints of this component defect on the internet, and am surprised that gm does not issue a recall.

25 Carrier/rack problem

Failure Date: 02/01/2016

The top of the dash is cracking, above the instrument panel hump on the drivers side. The vehicle is well taken care of; oil changes done every 3k miles, all fluids changed at correct intervals, premium gasoline, never taken off-road, never driven over 80 mph, etc. It seems that the crack developed through no fault of my own and appears to be a manufacturing defect. Being a life long gm buyer and fan, I have purchased more than gm 5 vehicles and plan to buy more, it disappoints me that they are not issuing a recall.

26 Carrier/rack problem

Failure Date: 01/01/2016

I have a 2010 Chevrolet Avalanche ltz my dash is cracking around center mount speaker on both sides all the way to air bag compartment, this is not normal wear and tear, and could be a safety issue with air bag. There is no support around speaker is what is causing issue.

27 Carrier/rack problem

Failure Date: 12/10/2015

Dashboard on passenger side right above airbag has cracked. Noticed it when getting into vehicle after finishing work around 4:15pm. It was parked in the shade since 7:45am on a cool fall sunny day. I'm worried in the event of an accident, the airbag could possibly deploy shrapnel from the broken dash and hurt someone. Searching online shows this is a common issue with the gmt900 platform trucks from 2007-2011 and gm is not doing much if anything about it.

28 Carrier/rack problem

Failure Date: 12/01/2015

Dash is cracking around and connecting to the airbag. Very concerned about this safety risk if the vehicle were to be in an accident.

29 Carrier/rack problem

Failure Date: 11/15/2015

The dash of my 2010 Avalanche is cracked near the passenger airbag. This crack appeared overnight while the vehicle was parked in my driveway. Now the center center connection of the dash panel has cracked as well creating distracting noises. Most importantly, the cracked piece around the airbag area could become a sharp projectile if the airbag is deployed.

30 Carrier/rack problem

Failure Date: 11/11/2015

The dash is cracked in 3 places 2 of which are near the passenger air bag that could possibly affect the deployment.

31 Carrier/rack problem

Failure Date: 08/13/2015

The dash in my Chevrolet Avalanche has become more and more loose where the two main dash pieces connect, or so I thought. Clearly the middle speaker in the dash is too heavy for one of the pieces (seat facing piece) and it broke the snap that "held" the two of them together. After realizing exactly what was happening, I wanted to get it fixed but really did not know who to turn to. In one of the pictures you can clearly see where a piece of the dash has actually broken and it has fallen into the inner/underneath of the dash and I do not know where it went. Now, both sides (the airbag corner where it all started and just at the end of the steering wheel rise in the dash) the plastic is cracking. The airbag side is clearly worse than the steering wheel side. How do I get this fixed? is there a recall on this? how much does something like this cost?.

32 Carrier/rack problem

Failure Date: 06/01/2015

Dash cracked near driver instrument panel and passenger airbag compartment.

33 Carrier/rack problem

Failure Date: 06/01/2015

For no apparent reason, my dash started cracking next to the passenger airbag at around 48,000 miles. The large crack began to spread across the dash until, after a few months, it was all the way across to the steering wheel. Now small cracks are beginning to spider out. There seems to be no support underneath the dash and with every small bump in the road it becomes worse and worse. The dash must be made of an inferior material for it to crack so easily. If the air bag does inflate, the dashboard could burst into thousands of sharp pieces that could be a cause of serious injury or death. I have gotten a repair estimate to replace the dash for $1,500. However, some of the thousands of people that have this same problem say they have had the dash replaced, only to have it crack again. Gm has offered to pay half of the replacement cost if I have it repaired within 60 days, but they should be responsible for fixing all of their defective dashboards with a good quality product at 100% since this is obviously a manufacturer defect.

34 Carrier/rack problem

Failure Date: 05/21/2015

Dashboard crack in the corner of the passenger side airbag.

35 Carrier/rack problem

Failure Date: 05/21/2015

Drove over rrx at 7mph and then the dash cracked in 2 places, 1 from windshield to airbag opening, and one from windshield to driver console area. Pieces are now visible close to corner for air bag on passenger side.


Other Equipment related problems of the 2010 Chevrolet Avalanche


Safety Ratings of Avalanche Cars
Fuel Economy of Avalanche Vehicles
Avalanche Service Bulletins
Avalanche Safety Recalls
Avalanche Defect Investigations