general problems of the 2019 Chevrolet Bolt Ev - part 1

Water has infiltrated the lower trunk area and fried the sound amplifier. The result is no sounds can be heard from the speakers. This includes sounds and warnings from the safety systems. Seat belt, adas, blis, onstar, turn signals, radio. The rear hatch seals seem to be intact and it is unclear how water is entering this lower area as there is no evidence of water anywhere else in the rear cargo area. A google search reveals many other bolt owners are experiencing the same issue.

While driving on the freeway at 65 mph during morning rush-hour, the vehicle unexpectedly decelerated without warning and came to a stop. The vehicle was barely able to make it to the shoulder before losing all momentum. There is a high-risk of a fatal collision when a vehicle unexpectedly stops or drastically slows on a freeway with 65 - 70 mph traffic, which is compounded during peak travel times. This is a risk to not only the vehicle occupants, but other drivers and vehicles as well. Several error messages were displayed on the dashboard as the car was decelerating: drivetrain malfunction: stop and turn off engine; service high voltage battery system; service vehicle soon; unable to shift. The battery range dropped from just under 50% (~115 mi) to 0 while attempting to pull over on the shoulder. After the vehicle was stopped, it was unable to be powered off for about an hour. It was not successful in shifting or moving and the battery range showed 0. An hour and a half (1. 5 hours) after the incident, the vehicle would power on and show a battery range between 121 - 110, which would drop to 0 within 15 seconds with a message that it is unable to charge. At the time of the incident, onstar sent an email stating that "a critical issue with the engine and transmission system in your 2019 chevy bolt has been detected. Please service your vehicle immediately. " the battery had been replaced the week of February 5th, 2023 per several product safety recall notices . There was one issue on February 18th, 2023 that the battery range was not updating, but it corrected itself after being parked for 3 hours. There were no other previous issues or indications of a problem prior to vehicle malfunction. The vehicle is currently being diagnosed by a dealer. It is currently available for inspection. The electrical, propulsion, and powertrain (and possibly speed control) systems did not function properly.

Vehicle without warning stopped moving while making a left turn in an intersection at night. Power to dashboard was on but no propulsion, brakes or steering. Was unable to put car into gear to move forward or in reverse. Message was displayed, "unable to initalize propulsion system" extremely dangerous situation, I turned on flashers and left car in intersection. Called tow truck. When tow truck arrived, we pushed car to curb and he hauled it away. Cheverolet dealer diagnosed the problem as a defective wiring harness. He said there was a gm alert regarding this as a known issue that led him to the defective wiring harness. They charged $1567 to replace it which included $1200 in labor and recommended I contact gm to see if they would compensate me since it was a known issue and the car was only 2 months off warrantee. Gm refused to compensate me for the faulty harness. The bolt has 19k miles on it, is kept in a garage and has never been in an accident.

I'm experiencing the loss of propulsion covered in this bulletin. It's happened around 5 times. Https://static. Nhtsa. Gov/odi/tsbs/2020/mc-10176614-9999. Pdf the malfunction indicator lamp comes on after each incident and then clears. The problem has been confirmed by a dealer and they are refusing to repair it under either the power train or emission control systems warranty. Losing propulsion is a safety issue, particularly in high speed traffic, and it needs to be fixed.

After my recalled battery was replaced, the car will not allow charging,. The message charging port not available. I have gone to the dealer where they override the message to allow charging but it is only temporary and the next time battery is low, it requires a return to dealer to unlock the charging port. It happened first time July 14 and then again Aug 4. Customer care at gm says it is a known problem and they will notify when a fix is available. They are no use in resolving this problem that can lead to cars stopping mid drive , I have attempted to reach a higher level at gm and they are hidden,.

Part of the charging element - the metal clip- locks up and will not allow the car to be plugged in to charge. According to Chevrolet dealer this is a known issue but customers have not been notified by gm. They do not have a fix other than taking the car to the dealer and doing a factory reset. This is dangerous for people who may not discover the problem until their car is too low on miles/charge and may not be able to get it reset. It is happening multiple times, even after dealer reset.

The contact owns a 2019 Chevrolet Bolt Ev. The contact received notification of NHTSA campaign number: 21v560000 (electrical system) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

Last week, we had our 2019 bolt serviced at a dealership - they had "replaced drive motor battery high voltage manual disconnect" and did some sort of check on the "high voltage battery. " we had also showed them a message we got from on star that an "issue had been detected with the electric drive unit" and get it serviced within seven days. We bought the bolt in the fall of 2019 and it has less than 5,000 miles on it. We are on the waitlist for the lib recall. 6 days after getting the car back from service, my wife was driving the car when suddenly the car went completely dead. Fortunately, she was not on the highway where she could have been killed, but on a quiet suburban street. I came over to assist and we arranged to have it towed to the chevy dealership. After the bolt stopped running, my wife again received the message saying "issue had been detected with the electric drive unit. " they are now working on the bolt. They are telling us that the problems are (1) the 12 volt battery has low state charge power and needed to be replaced and (2) there is a "faulty accessory power module" which they have ordered a part for. They do not think it is lib related. They are not sure what "electric drive unit" means and will need to check with Chevrolet.

The car's ac, which cools the battery stopped working. The vehicle says to be serviced immidiately but Chevrolet has not found a local dealer or mechanic in puerto rico (where my car is currently situated) that can service it. I am afraid the car will light on fire because the car already has a battery recall, which they have yet to resolve as well.

Solenoid on charge receptacle that asserts locking latch gets stuck in extended state leaving the car in a bricked state - out of charge and unable to insert a charger. This occurred after receiving the new battery packs covered by recall and the dealer did the associated firmware upgrade after the battery recall fix. Also - when observing the bolt forums the "stuck latch preventing charging" is occurring on quite a number of other bolts - fw bug??.

I made the mistke of purchasing a chevy Bolt Ev in 2019. The cars have been on a recall since 11/2020 for batteries that set fire. Three times chevy has called my car back to the dealership and done nothing but reduce my battery charge level to 80%. This is not acceptable because the car will no longer cross the island and return at this level. They kepp saying they will put never batteries int he cars but that started over a year ago and they have done nothing. When I asked them about when the battery swap might happen they tell me they do not know. When I asked if they had bolts with good batteries that they could swap they said no. I'm being given the run around by gm.

The contact owns a 2019 Chevrolet Bolt Ev. The contact received a recall notification for NHTSA campaign number: 21v560000 (electrical system) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Chevrolet Bolt Ev. The contact received a recall notification for NHTSA campaign number: 21v560000 (electrical system). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The part was not available for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Chevrolet Bolt Ev. The contact received notification of NHTSA campaign number: 21v560000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and informed the contact that he was on a waiting list. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The bolt has been recalled for a faulty battery issue, with no known timeline for repair. I have been told not to charge overnight, park indoors, let it drop below 70 miles or charge above 90%, and to park 50 feet away for other cars when charging and not let it charge unsupervised. The guidelines provided by gm are causing the vehicle to be out of service, as they make charging and driving the vehicle impossible.

Unknown I wish to file a complaint against Chevrolet in regards to the chevy bolt recall. The new official guidance that states we should not park within 50 feet of another vehicle in my opinion is not realistically feasible and deems my vehicle unusable. I am also concerned this puts the burden of liability on myself if collateral damage does occur in a case of a fire. Below is a bloomberg article providing further details to the source of my complaint. . Read more...

Gm has been unable to provide a remedy for gm recall n212343880, NHTSA#21v560 in a timely manner, and has issued recommendations that are impossible for most owners to adhere to. Most recently gm has communicated that owners should park outside 50 feet away from other vehicles and structures. I live in a moderately densely populated area and this is impossible. I can not prevent other drivers from parking near me. Gm should be required to buyback vehicles which have a safety defect which they have are unable to repair in a timely manner. Bolt evs have been under safety recalls for almost a full year now, and no gm action to date has been successful in preventing bolt fires.

Due to the 2 recalls on my car and the expansion of the recall to 2020-2022 bolts, I have lost all confidence in the safety of my 2019 Chevrolet bolt. And I have lost complete confidence in Chevrolet's ability to fix this in a timely matter. Since my charger is in my garage, the bolt is close to the garage (and house) during charging. Plus the main bedroom is above the garage. Even when it is not charging, the bolt is still very close to my garage, main bedroom, and house. In addition, I live near the mountains in the foothills. It is a high fire danger area. If something happened to the bolt, it could cause a lot of damage to my neighbors and surrounding area. Given all of this, chevy should be buying these cars back at a premium to help us buy other cars and "be whole" again. This is an absolutely disaster and bordering on criminal given the number of explosions. How long must be wait until someone gets seriously hurt from this? what if a child is near the car when it burns or, even worse, is in a burning car? if someone gets hurt or dies from this, it is definitely on Chevrolet but also NHTSA for not being more aggressive on getting these cars off the road and out of driveways.

The contact owns a 2019 Chevrolet Bolt Ev. The contact received notification of NHTSA campaign number: 21v560000 (electrical system) however, the part to do the recall repair was not yet available. The dealer was notified of the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

Fire risk. Chevy bolts are known and have an active recall on a fire risk. They did one fix, which reduced my vehicle range. It has shown that fix did not work, and they further reduced our range, plus told us not to park inside or charge overnight, which decreases the practicality of the vehicle. As per the recall notice and your website, I am instructed to contact you if the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner. They have not remedied this in a timely manner as it has been since August 2021 that I have been in contact with them to have it resolved, and we agreed to their offer back in October but they have taken no action to fulfill the offer and now it is Dec 2021. Each day is a risk to my family. We have to park both our vehicles in our driveway, and there is an overhanging tree, so if there is a fire it would still be catastrophic.

Gm keeps sending me letters saying that they still dont have the parts to fix my vehicle the only solution that they provided till now is to park and charge my car in the driveway in the event that the car catches fire it won’t burn the house !!!.

I received another recall letter regarding the battery issue today stating the fix has no date in sight. I was denied a buyback by gm. Gm has further stated that it's unsafe to charge the car fully, unattended, near a structure, nor should it be allowed to fall below 70 miles of range. My safety and that of my passengers and my home are at risk. Also, I'm paying full price for a car that I have fractional use of. This is entirely unacceptable.

The contact owns a 2019 Chevrolet Bolt Ev. The contact received notification of NHTSA campaign number: 20v701000 (electrical system) however, the part to do the recall repair was unavailable. The contact called the local dealer who stated that the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified and advise the contact to locate a fast charging station. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Chevrolet bolt. The contact received a recall notification for NHTSA campaign number: 21v560000 (electrical system), however the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and a case was opened. The contact had not experienced a failure. VIN tool confirms parts not available.

Today my 2019 bolt premier, that had “the final software fix” recall done a month ago, had the following errors: * propulsion power is reduced * battery fault; vehicle won’t restart * battery charge is shown as full, but says “low” * I could only shift into neutral * then, tried to turn the car off, and it auto rebooted with this screen: initializing; wait to shift * after initialization was complete, I got the other errors * to stop this rebooting cycle, I had * dismiss all errors (with check button on steering wheel) * turn off the power with my foot not on brake * tried a “hard reset”, but it didn’t change anything had it towed to the nearest certified dealership on 8/7/2021 and they haven’t received a fix from gm. The car is still undrivable 11 days hence. They have provided me with a rental, but doesn’t meet my handicap needs.

Our 2019 bolt is overwhelmingly more likely to cause a fire than comparable ice cars due to the battery defects. Gm first tried to resolve this with a software “fix” that didn’t actually fix anything. There have continued to be fires with this “fix” applied. I park my car in a parking lot because I live in a townhome. Should it catch fire, my neighbors cars are also at risk of catching fire. I have nowhere available to park it to keep it away from other vehicles or property. Gm says they’ll replace affected battery cells but isn’t giving a timeline or telling customers how they intend to know which parts of the battery are affected or how they can say with certainty that parts that are unaffected will remain that way. Gm isn’t standing by their product at all, and they’re leaving customers out to dry. Now not only is my personal safety and that of my family at risk, but my neighbors as well. The car has decreased functionality since gms guidance is to both not fully charge the car and to not let the charge drop below 70 miles of range. Knowing these limitations I would not have bought a full price new car. I’ve tried to work with gm on this issue but they refuse to do anything. The trade in value for this car has plummeted so it would be a financial loss to sell it and I have no other car to use. This is now the second recall for this issue and the statements from gm on how they intend to fix it don’t inspire confidence. They must be held accountable.

The contact owns a 2019 Chevrolet Bolt Ev. The contact received a recall notification for NHTSA campaign number: 21v560000 (electrical system) however, the dealer informed the contact that the part for the recall repair was not yet available the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and a case was opened. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Chevrolet Bolt Ev. The contact stated that when they attempt to recharge their vehicle the charging unit that plugs into the vehicle does not securely lock/secure inside. The vehicle's house battery had to be disconnected for approximately 5 minutes then reconnect to the terminal. Once the reconnection creates a spark releasing the blockage allowing the charge to engage correctly. The door that covers the socket where the plug is inserted fails to seal correctly. Both failures occurs intermittently. The contact took the vehicle to the dealer who was aware of the failure however was unable to identify the cause of the failure. The manufacturer was made aware of the failure. The approximate failure mileage was 18,106.

The contact owns a 2019 Chevrolet Bolt Ev. Upon investigation, the contact was made aware of NHTSA campaign number: 21v560000 (electrical system) however, the part to do the recall repair was not yet available. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Chevrolet Bolt Ev. The contact received a recall notification for NHTSA campaign number: 21v560000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Safety put at risk due to recall where car could suddenly burst into flames. Remedy timeline tbd by chevy putting myself and family in undue stress.

Vehicle was driving in drive mode, and began to surge as if it was regenerating hard (felt as if downshifted quickly in a manual), which was odd since it was in drive not low. Pulled over and placed the car in park. Car began to smoke (first noticed from the front underbody). Exited the vehicle and got far away. Called 911 and gave the dispatcher the information. The car lit on fire. Called 911 let them know the fire had begun. Car fully burned by the time the fire department was able to put out the fire. -what component or system failed or malfunctioned, and is it available for inspection upon request? unknown, and it will be available for inspection if requested. -how was your safety or the safety of others put at risk? the fire could have easily killed someone and having to stand on the shoulder of a multilane highway next to a blaze was dangerous. -has the problem been reproduced or confirmed by a dealer or independent service center? there is no vehicle left after the fire (total loss confirmed by insurance) -has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? insurance CO. Has. Gm will be -were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? no warning lights appeared at any time.

Chevrolet has been unable to fix a severe battery fire issue in a timely manner, which effectively turns the Bolt Ev a ticking time bomb that can potentially burn down my house, with my family's dead bodies in it. After multiple Bolt Ev battery fires, gm acknowledged the issue first in Nov 2020, it took gm roughly half a year to come up with a software solution to "monitor" the batteries; during that half a year time period, we were told to limit our charge and park outside, without no assurance that the car wouldn't catch file when charging inside our garage. After receiving the "final" software remedy, two other Bolt Evs have caught fire, gm started another recall, with no solution and no timeline, and no assurance or credibility that they can provide a proper fix, my Bolt Ev is turning into a ticking time bomb again. While charging outside of sleep hours lowers the chance of dying from fire, the risk of burning down our house is equal. We need gm to buy back the Bolt Evs while they figure out and apply a proper solution, instead of risking consumer's lives and properties to wait for the fix.

This is the second recall for a faulty battery. There is severe limitation on how I’m supposed to use my car. If I don’t follow it there is a risk of fire putting me and my family at risk. I have to charge the car or I will not have a way to work. The batteries are clearly faulty and should be replaced. They knew doing half measures putting all owners at risk.

Battery pack is failed and needs replacing, attempts have already been made to no avail. We should have our batteries replaced at no expense along with loaner provided until completed. Than you.