Visibility Related Problems of the 2020 Chevrolet Bolt Ev

Table 1 shows one common visibility related problems of the 2020 Chevrolet Bolt Ev.

Table 1. Visibility related problems of Chevrolet Bolt Ev

Problem Category Number of Problems
Wiper problems
2

Wiper problem #1

The backup/360 camera intermittently but frequently fails to turn on, showing a black screen instead with a crossed out camera icon. This makes it very difficult to back up safely and puts bystanders at risk. This problem has not yet been evaluated by a dealer, but there are numerous other reports of the issue online. There have been no other warning lights or issues.

Wiper problem #2

On Monday,1/8/24, I got in my car to go to work and the car messages on my dash stated "propulsion power is reduced", "service vehicle soon". I was able to drive to work but noticed the defrost/heater was not working. I called the local Chevrolet dealer and scheduled an appt for Friday at 8:30am. This car had already had a recall performed earlier in 2023 that limited my car charging to 80% but never converted to allow full charging after 6200 miles. I drove home with no /defroster/heater and plugged in the car charger Monday night. On Tuesday morning (1/9/24), the car had not charged at all overnight. It was suppose to charge to 80% (approx 170 miles). When I drove home that evening, a torrential rainfall occurred. My windshield fogged up but since the defrost/heater wasn't working, I had to constantly wipe the windshield with a rag. I thankfully made it home after 6pm and now noticed the car charging was limited to 30%. This is why the car didn't charge on Monday night. The dealership was closed, so I called first thing Wednesday morning to tell the dealership that I needed to drop the car off today (1/10/24) because it was unsafe to drive and I might have to tow the car in because of the very limited charging allowed. They rescheduled the service appt for Thursday (1/11/24) at 8:30am. On Thursday, the repairs took 18 minutes to complete. I received a call from jordan ames at at the rick hendrick Chevrolet dealership Thursday telling me the car was ready to be picked up. . He told me the car had a recall issues on 11/02/23 that needed to be performed. I told him I was never informed about "another" recall. He gave me the gm ev concierge phone number to call. The invoice from him stated "recall - n232421260 false dtc causing unnecessary battery pack replacements 2023-11-02 9106882-0. 4 hpcm2 reprogram wcc: cdyn198122734" . I called the gm ev concierge at 1-833-382-4389 on Friday. I'm running out of characters. Bottom line- I think gm is lying to me. I need help!!!.


Visibility related problems in other Chevrolet Bolt Ev model year vehicles:



Bolt Ev Service Bulletins
Bolt Ev Defect Investigations