general problems of the 2020 Chevrolet Bolt Ev - part 1

This is the second time since owning car this has happened the recall battery is not working again this time me and my sister were at the gas station were I work and this is all on camara at chevron gas station were I work I went inside sister stayed in car it started making a buzzing sound under my dash car shut off windows wouldn't go down locked doors could not get car to turn on trapped us in car this is scary and smelled a wire burning smell started to get scared pounded on window couldn't get out ! couldn't unlock doors this is very scary tried hitting window and it would not break we were stuck this has happened once before car just needed plug in to dealership computer to reset car it was fine for 2weeks and bam a month later I'm again having to take it back to have it reset because of this battery recall it's not fixed I still owe 14k for car I totally have been ripped off it's scary that these cars catch fire and u can not get out! can't unlock doors windows nothing and u just get stuck I don't feel safe whatsoever in this car.

Vehicle fails to charge. Receiving error message that the vehicle fails to accept a charge. I've attempted charging using 3 separate chargers and all fail. This issue has been in service at numerous dealerships with no resolve. I was able to charge previously at a reduced rate but now the battery will no longer accept a charge and gives me an error message.

While waiting to turn left at a light and driving in "l" (one pedal) mode, I started to release the break in anticipation of oncoming lanes clearing, as I lifted the pedal the car lurched into the intersection. The bolt normally accelerates very gently in l mode when no break is applied, but does not lurch forwards like this under normal conditions. The breaks did work, and I was able to stop, but I was now in the middle of the intersection and slightly encroaching into oncoming lanes. I tried to accelerate to pull through, but the car did not respond. After several second of frantically pushing the accelerator, the car slowly and jerkily moved forward and cleared the intersection. My chevy dealer says this is a known problem with service bulletin "Chevrolet TSB 19-na-220". In my opinion this is incredibly dangerous and should have been recalled. However, there is no recall that I can find and outrageously chevy will not cover this manufacturing defect under warranty as they specifically exclude wiring harnesses due to past issues with rodent damage, and they are hiding behind that rule.

See attached document for complaint.

The contact owns a 2020 Chevrolet Bolt Ev. The contact stated that while the vehicle was parked unattended, the vehicle exploded. The contact believed the failure was due to the battery. The front left tire message was displayed. The battery was previously replaced. The local dealer was contacted regarding the battery purchase. The vehicle was not diagnosed or repaired. The contact called another local dealer.  la quinta chevy cady service, 79225 CA-111, la quinta, CA 92253, to obtain the service records, but the vehicle was not diagnosed or repaired. The fire department was able to extinguish the fire. There were no reported injuries, police report filed, or airbag deployments. The manufacturer was contacted, who filed an incident report. The failure mileage was approximately 53,030.

High-voltage battery failure left Bolt Ev immobilized after recall fix: our 2020 Chevrolet Bolt Ev (VIN: [xxx] ) became completely immobilized on [xxx], due to high-voltage battery failure. The vehicle previously underwent all recall remedies, including a full propulsion battery replacement in may 2023, but less than two years later the same issue has reoccurred. This failure left us stranded and unable to operate the car. Loss of propulsion without warning presents a serious safety risk, particularly if it were to occur while driving at speed. Out of concern for fire risk, the dealer (colonial Chevrolet in milford, CT) parked the disabled vehicle approximately 500 feet away from other cars and structures. The dealer diagnosed the failure as hv battery pack malfunction and confirmed the pack requires replacement. The vehicle remains in their custody and is available for inspection upon request. Gm customer assistance has denied two separate repurchase claims (case #[xxx] and #[xxx]), despite the prolonged immobilization and repeated delays. The car has been inspected by colonial Chevrolet and gm representatives. Despite prior recall service and battery replacement, the bolt is inoperable again, raising concerns that the recall remedy was ineffective and that other Bolt Ev owners may face the same hazard. No warning lamps or error messages appeared prior to failure. The vehicle simply would not start on [xxx]. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The contact owns a 2020 Chevrolet Bolt Ev. The contact stated that the vehicle's charge was designed to last for 259 miles, but failed to exceed 100 miles. The vehicle was taken to the dealer and was repaired under NHTSA campaign number: 24v812000 (electrical system); however, the failure persisted. The vehicle recently failed to charge, with an error message that the vehicle was unable to charge displayed. The contact stated that the recall repair failed to correct the issue. The dealer was contacted, and a service appointment was scheduled. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 36,000.

This car several times while driving has shaken and then shifted into neutral. I have had to pull the car off to the side of the road during normal vehicle operation. The car will then not shift into drive. There is a warning sign "conditions not correct for shift. " the first incident was March 2023. The vehicle was towed to a Chevrolet dealer and the power inverter module was replaced under warranty. This next occurred in December 2024. The vehicle was towed to a dealer again and reprogrammed. The cost was $400. The vehicle was fine for two months and about 1,000 miles when it happened again in March 2025. This time the dealer states that the engine harness needs to be replaced for about $1,500 (not covered under warranty). These incidents all occur while driving the vehicle (it has happened while approaching an intersection and once while going through an intersection).

On January 8, 2025 the battery in my car began to fail and had a message in the display to take it to my dealer. I drove it to the nearest dealer on January 10, 2025, about 10 miles (billion automotive in iowa city. ) while driving the power steering and braking began to fail. The dealer said that gm would need to replace the battery. It has been at the dealer for 2 months, and I was told today that it will be at least another 2 months before gm will replace the battery. The car is well under warranty.

While traveling at highway speeds, my Chevrolet bolt (2020 with 20k miles) made a clunking noise followed by a loss of speed. The clunking noise had previously been reported to the dealer, but they were not able to identify any issues at the time. During this incident, however, the car ultimately lost all speed, forcing me to pull over to the side of the highway. This sudden loss of propulsion posed a significant risk to my safety and the safety of other motorists, not only due to the loss of power, but because it happened at an interchange where multiple highways are connecting. I was left on the side of the road waiting for a tow because the car was inoperable. Prior to this sudden failure, there were no warning lamps, messages, or other symptoms, aside from the previously reported clunking noise. After this incident, the dealer diagnosed the issue as the one listed in the technical service bulletin, which states that "the terminals may not have been perfectly aligned during installation at the vehicle assembly plant. " unfortunately, this issue was not covered under the warranty and currently this problem is not a recall item for the Chevrolet bolt.

The reverse camera (and all cameras) is no longer working. This is a required safety feature and thousands of bolt owners have reported this on chevy forums and reddit groups.

The cameras around the car collectively stop working intermittently. When I try to access the cameras or put the car into reverse, I get a black screen with a camera with a line through it. It happens right after it has rained and remains that way for several days. There are not any warning lamps that come on during this time. This situation makes me feel extremely uncomfortable as I have difficulty backing the car up and ensuring that there is not any incoming traffic that I may run into. This can be reproduced, but a dealer has not inspected it yet. Looking at online forums, it would appear this is a common issue that cost several thousand dollars to repair.

The engine compartment wiring harness part number: 42765196 wiring shorted out due to the chaffing of wires in the harness. The dealer is replacing the harness but there is no known changes that will prevent this in the future. $3,000 repair bill. I have asked for the defective harness to be returned to me for examination. This is a major safety concern as in my case, the Chevrolet bolt would not move either in forward or reverse (note: the other electrical systems and battery continue to work. This failure happen in rush hour traffic and the vehicle was nearly hit by passing cars. There was no warning that the propulsion would entirely shut down. The dealer reported that they had seen this problem before. No one from the manufacturer are interested in this. A check engine light had come on the night before and I had set up an appointment with the dealer for the next day and add reported the vehicles' issues that I had observed. There is no warning to indicate that the problem would result in the complete loss of propulsion.  .

My 2020 chevy Bolt Ev premier has had intermittent problems with the rear camera mirror going to a black screen and shutting down. After re-seating the wiring harness, which didn't fix the problem, they replaced the wiring harness, and then when it continued to happen, they replaced the rear camera. This cleared things up for a while, but then intermittently, it started to happen again. Over the past week, things have become worse, and the mirror assembly would turn off and get extremely hot. It was so hot to the touch, almost at the stage of burning my hand. I have not gotten a resolution from the chevy dealership as they are too busy and won't be able to diagnose the issue for a week and a half. I am concerned that this is a safety issue that might result in a vehicle fire.

I recently purchased a 2020 chevy bolt. I was never told that the battery could catch on fire and that they have a range limit. My work has banned this vehicle from their parking lot. The current recall for the battery requires software that reduces the battery by 80% which interferes with my driving schedule. This is a huge safety risk parking a vehicle that could potentially light on fire. I talked with gm and they can't guarantee that the software will detect if the battery has an issue.

On Monday,1/8/24, I got in my car to go to work and the car messages on my dash stated "propulsion power is reduced", "service vehicle soon". I was able to drive to work but noticed the defrost/heater was not working. I called the local Chevrolet dealer and scheduled an appt for Friday at 8:30am. This car had already had a recall performed earlier in 2023 that limited my car charging to 80% but never converted to allow full charging after 6200 miles. I drove home with no /defroster/heater and plugged in the car charger Monday night. On Tuesday morning (1/9/24), the car had not charged at all overnight. It was suppose to charge to 80% (approx 170 miles). When I drove home that evening, a torrential rainfall occurred. My windshield fogged up but since the defrost/heater wasn't working, I had to constantly wipe the windshield with a rag. I thankfully made it home after 6pm and now noticed the car charging was limited to 30%. This is why the car didn't charge on Monday night. The dealership was closed, so I called first thing Wednesday morning to tell the dealership that I needed to drop the car off today (1/10/24) because it was unsafe to drive and I might have to tow the car in because of the very limited charging allowed. They rescheduled the service appt for Thursday (1/11/24) at 8:30am. On Thursday, the repairs took 18 minutes to complete. I received a call from jordan ames at at the rick hendrick Chevrolet dealership Thursday telling me the car was ready to be picked up. . He told me the car had a recall issues on 11/02/23 that needed to be performed. I told him I was never informed about "another" recall. He gave me the gm ev concierge phone number to call. The invoice from him stated "recall - n232421260 false dtc causing unnecessary battery pack replacements 2023-11-02 9106882-0. 4 hpcm2 reprogram wcc: cdyn198122734" . I called the gm ev concierge at 1-833-382-4389 on Friday. I'm running out of characters. Bottom line- I think gm is lying to me. I need help!!!.

Multiple observations of water egress that collects in the rear hatch error, water puddle shorts out audio amplifier and all sounds are disabled. No warnings, no pedestrian warning, no turnsignal click, no audible notifications at all . This is noted on many vehicles and gm has been uncertain as to water access point at this time, meanwhile the customer pays for the repair.

Chevrolet dealer was unable to install software during 2 hour n212345944 recall service. Stated that due to error codes and were unable to contact technical support for assistance with errors. I was told to reschedule and leave the vehicle for another attempt. My concern is that gm/Chevrolet repeatedly lead me to believe they had a final software remedy and they are not delivering on it. They have had more than three years to fix the problem and I am still being denied full use of my vehicle.

On oct 1, 2023 I drove about 5 miles from home to menards. It was a sunny day. I went to leave and turned on my car and both display screens were blank. Like they were unplugged. The important screen is located behind the steering wheel and tells you your speed, engine problems (if any) and turn signals. The other tv screen just has heat/ac info, radio info, etc. I turned my car on and off 6-7 times in menards parking lot. I left different amounts of time in between tries. . . Up to 5 minutes. Nothing worked. So I drove home with blank screens. I stopped at a taco bell and tried again. Still didn't work. It was like both monitor screens were unplugged. This has happened a few times in the past. About 6 months after I bought the car. The screens went out during a car wash. Champion Chevrolet in avon indiana told my it was probably humidity and don't go to car wash. It happened a year ago on a rainy day. In the past, I only had to turn the car off and on once and the screens would work. This time I tried 6-7 times n two different parking lots. I drove home. Plugged it in to charge and it worked perfectly the next day. Weird and scary.

None of my local dealers will service recalls on this vehicle. They either tell me that they only perform work on vehicles purchased at that dealership or they continually reschedule my appointment.

My backup camera started working intermittently for about a year and now has just stopped working completely. Searching online, this is a very widespread issue with Bolt Ev and euv owners, happening as early as immediately after the car was purchased.

I have been unable to resolve both recalls for this vehicle, after multiple attempts directly with the Chevrolet dealer from which the vehicle was bought new, and the Chevrolet ev concierge. There are no incidents to report, other than the inability to resolve both recalls in a timely manner.

I took my chevy bolt to dealer to get this recall fix: manufacturer recall numbern212345941 NHTSA recall number21v650 and after my car being a month at dealer, they haven't fixed it yet.

The contact owns a 2020 Chevrolet Bolt Ev. The contact received notification of NHTSA campaign number 21v650000 (electrical system); however, the contact is not satisfied with the temporary remedy. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified but referred the contact to the NHTSA hotline for assistance. The contact had not experienced a failure.

Although the NHTSA website now reports that my vehicle is longer the subject of a safety recall, NHTSA campaign number 21v650000 was not resolved by the software update that Chevrolet installed on my vehicle on June 26, 2023. The high voltage battery on my car failed only 65 miles after the new software was installed. When the newly installed software detected a problem with my car's high voltage battery, the driver information screen on the car's instrument panel advised me that "propulsion power is reduced" and "service vehicle soon. " that prompted me to return to my dealer's service department. The dealer that sold me the car and performed the "reprogram field action multimodules coordinated sequence" on June 26 informed me on July 10 that the high voltage battery needs replacement and cannot now be recharged. However, neither the dealer nor Chevrolet can specify a date by which the required battery replacement can and will be completed. I have been told that necessary replacement parts will not be available for "weeks or months. " in my case, Chevrolet addressed the risk of fire that prompted NHTSA campaign number 21v650000 by confirming the problem and then rendering my car inoperable. I do not believe that NHTSA would consider that an effective response to the recall.

The contact owns a 2020 Chevrolet Bolt Ev. The contact received notification of NHTSA campaign number: NHTSA campaign number: 21v650000 (electrical system), and the vehicle was taken to the dealer for the recall repair; however, after the repair, the vehicle made abnormal loud while charging. Additionally, the battery started overheating, causing the front end of the vehicle to become signicantly hot. There was no warning light illuminated. The contact stated he had received a message through the Chevrolet app advising that the battery had failed. The vehicle was taken back to the dealer, where the failure could not be duplicated. The vehicle was taken to a second dealer, goss Chevrolet (622 us-11, champlain, NY 12919), where the same assessment was made. The manufacturer was notified of the failure, and referred the contact to the dealer. The contact stated that the recall remedy did not fix the issue. The vehicle was not repaired. The failure mileage was approximately 48,000.

The contact owns a 2020 Chevrolet Bolt Ev. The contact received notification of NHTSA campaign number: 21v650000 (electric system) and 22v930000 (structure, seat belts) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2020 Chevrolet Bolt Ev. The contact received notification of NHTSA campaign number: 21v650000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The battery recall has been open since Aug 2021, it's Feb 2023 now, I've been waiting for 18 months for my defective battery to be fixed. I cannot charge the car to 100% and I cannot let the car go below 70 miles and I have to park outside. I tried two times to get gm to replace my vehicle but they denied me both times. The last time was with the bbb auto line, my denied case number is chv2312333.

The contact owns a 2020 Chevrolet Bolt Ev. The contact received notification of NHTSA campaign number: 21v650000 (electrical system) and 22v930000 (structure, seat belts) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I live in new england and when we get close to the end of winter when it still snows and the roads begin to thaw some, they typically become pothole utopia. I was driving my car at night with the highbeams on when I hit a fairly decent sized pothole (1/4 wheel sized, 6-12inches deep) at a speed of 35-40mph. The impact was typical of a pothole of that magnitude (complete compression of front strut, little hop) and it knocked out the front highbeams on the side of the impact. The highbeams on the car are a bi-xenon hid projector system, which has a mechanically actuated shutter in the projector housing contained within the headlamp assembly. The mechanically actuated shutter is controlled by a spring loaded rotating bearing system with an ovoid control end which connects to a rotating l-shaped peice of metal via a hole in the ovoid connector. The force of the impact caused the solenoids metal peice to come out of the shutter control end, preventing the actuating solenoid from actuating the shutter. I believe this is a very poor design, as it's clearly not rated to take routine impacts. This issue caused my vehicle to fail a state saftey inspection and the reccomened repair was a total replacement of the headlamp assembly to the tune of $1,100 + labor because the headlamp shipped sealed. Nothing is in place in the assembly to keep the solenoid pin attached to the shutter control arm. I ended up being able to repair the projector assembly myself, using a tar/ gum like substance in the hole on the ovoid control arm hole to hold the solenoid arm in place.

The contact owns a 2020 Chevrolet Bolt Ev. The contact received notification of NHTSA campaign number: 21v650000 (electrical system) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not yet made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Nhsta recall number 21v650 was issued in August of 2021. It is now 2023 and the replacement battery for my 2020 bolt is not yet available. Further I have received no information about when I should expect my replacement battery to become available. Gm appears to be prioritizing selling new electric vehicles with their lithium battery supply, rather than fixing a safety hazard with vehicles already on the road. Gm has had plenty of time to plan for when batteries would be available for this recall, and yet there has been no public statement about when 2020 bolt batteries would become available. I would like the nhsta to apply the needed pressure on gm to make them be more forthcoming about when this safety problem will be resolved.

I have called my dealer at least 10 times over the last 2 years and still get the same answer from them on when I will be getting my batteries changed out. They say they are on backorder and do not know when they will be available. I would thin more than 2 years is sufficient time to correct their recall if they really wanted to.

The contact owns a 2020 Chevrolet Bolt Ev. The contact received notification of NHTSA campaign number: 21v650000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.