Gas Tank Strap problems of the 1996 Chevrolet Caprice

The contact owns a 1996 Chevrolet Caprice. The contact was driving 45 mph when he heard a dragging noise coming from under the vehicle. The vehicle was maneuvered to the shoulder and the contact noticed that the straps which held the fuel tank in place were fractured due to corrosion. The vehicle was safely driven home and parked. The vehicle was not taken to have the failure diagnosed or repaired. The manufacturer was made aware of the failure, but offered no assistance. The failure and current mileages were 145,000.