general problems of the 2011 Chevrolet Cruze - part 1

40 problems related to steering have been reported for the 2011 Chevrolet Cruze. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2011 Chevrolet Cruze based on all problems reported for the 2011 Cruze.

1 Steering problem

Failure Date: 07/22/2025

When I start my vehicle and go over a certain speed it show service abs system it also makes a grinding sound when breaking before that speed is hit it also has a wobbleing steering wheel when breaking at high speeds also when accelerating it will sometimes show engine power reduced after presing the gas pedal.

2 Steering problem

Failure Date: 09/06/2022

I purchased a car on 8-11& I didn’t pick it up until 8/13 of this year . On 8/14 the electrical went out of my middle consol starting with the radio and then down to the heating and air-conditioning buttons along with the fact that the windows would not roll down or up . When you use the bluetooth in the car the ac shuts down and I hear a roaring sound coming from the engine as well as whenever I stop the car just jumps. There is also a sound in the steering wheel whatever it’s turned right to left.

3 Steering problem

Failure Date: 11/30/2020

I leased a 2011 chevy Cruze and had it less than 1 month. Deer were in the rd, so I slowed down, then brakes locked, I went over an embankment into a lightpole. Total loss, transported via ems to mmmhc hospital, unconscious for half hour my memory is now horrible, I have bad headaches, my back is horrible and im without a vehicle. I wasnt driving above speed limit. No collision warning and I've been to er and my dr many times.

4 Steering problem

Failure Date: 05/13/2020

The �ac off due to high engine temp� warning keeps coming on, the ac won't work and the temp gauge goes back to zero. We have had the engine coolant temp sensor replaced and the radiator temp sensor replaced also and we are still having this issue! along with the dash and power steering goes out randomly while driving.

5 Steering problem

Failure Date: 12/20/2019

The transmission of the car is not working properly. It jumps every time I press the gas pedal and jumps when the car is on the road.

6 Steering problem

Failure Date: 09/10/2019

Failure to be notified of severe safety defect affecting 2. 2 Chevrolet vehicles 6 other recalls all specifying exact condition (NHTSA special coverage bulletin 14232 power steering stick slip lock up ) began experiencing intermittent lock up of steering on highway one month ago still confused under terms of special coverage warranty 10 years 150k miles gm Chevrolet sr vp alicia s boler davis and ceo mary barra.

7 Steering problem

Failure Date: 09/09/2019

Went to turn left. Steering wouldn't turn. My son hit a fence. Back streets, hit a fence and came to a stop going about 20mph.

8 Steering problem

Failure Date: 08/20/2019

It leaks motor oil everytime it gets changed,theres always a huge pile of oil on the ground, I can also move the gear shift without needing to press the brake pedal . Overall its been a hassel to deal with it.

9 Steering problem

Failure Date: 06/14/2018

I was made aware of the multiple recalls my vehicle had through my pepboys dashboard which is where I get my car serviced. I was told that this recall was active when I was sold the car last February 2017 in which I am currently paying on.

10 Steering problem

Failure Date: 09/14/2017

After starting the vehicle and driving forward the dash screen started to show different "check" warnings. Check stability control, check power steering. The check engine light came on as so did most of the dash indicator lights. The power steering stopped and the engine temporarily quit. The engine responded again and while driving the dash went dark and the car died. I had to turn the ignition off and restart the car. This is the third time this has occurred. The last event was while driving through a parking lot.

11 Steering problem

Failure Date: 06/06/2017

I have had numerous issues with this vehicle, with today ending in loss of power while doing 70mph on interstate 95n. Prior to this issue, my dashboard and radio would flicker on and off, then the message "service stabilitrak" would pop up and go away. This morning while driving on 95n my vehicle lost all its power causing me to pull off onto the shoulder. My car cut off and would not cut back on for about two minutes. When I cut it back on, my car began to shake and code p0723 (speed sensor) popped up. This nearly scared me as I could have ended up in a major accident. Now, my car is at the shop and the transmission has died. I see numerous complaints on the same issue but no recall released. I will be without a vehicle and upside down on my car now. I have complained to Chevrolet before about my vehicle randomly shutting off, but I guess this will not go noticed until the worst happens.

12 Steering problem

Failure Date: 04/27/2017

Steering rod issue, steering wheel feels loose while driving especially when on the highway over 50 mph . Several issues with coolant/ car overheating/ overheated and gauge flew rapidly to hot, driving about 40 mph and had to pull over and turn off car - call tow truck. This happened twice, supposedly fixed but still smells of burning oil. Drive side windshield stopped working while driving about 65 mph on busy highway -possible problem with the motor because the other one works fine. All very dangerous issues.

13 Steering problem

Failure Date: 01/03/2017

While driving, my steering locks up and then begins to make steering difficult as if one is sliding on ice. I am not driving on ice, it is 50 degrees on a straight hwy.

14 Steering problem

Failure Date: 05/03/2016

Loss of power steering during driving, radio flickers on and off while driving, while pressing brake while stopped the car continues to jump forward - city driving on highway and streets. Began happening one month after I purchased car on 4/3/2016.

15 Steering problem

Failure Date: 05/02/2016

Possible electrical problems. Dash board randomly lights up; radio has gone completely off; steering wheel difficult to turn; security lock out engaged once; traction control came on and hard to steer and several occasions. This incidents are happening randomly and had near miss on highway not expecting the steering to lock up or become extremely difficult. This has happened over last several months. Independent car repair shop could not find anything, but still happens.

16 Steering problem

Failure Date: 03/11/2016

The radio/hvac display turns off and on; the antilock brake system, service traction system, service stabilitrac and steering vehicle messages comes on and off; the turn signal sound may not be heard; ¿battery saver active¿ and ¿service steering¿ displays in the driver information center (dic); and the interior and exterior lighting may flicker. Power steering assist is also lost, and greater effort may be needed to turn the steering wheel at low speeds or while the vehicle is stopped. This only happens in the summer. Doing speeds of 65mph. The car loses power and then the dash board and radion flickers on and off. The cars sometimes shuts off and I will have to put my hazards marker on the let the car pull over to the side of the road. And im not able to take the key out the ignition. The key will get stuck and about 3 minutes later I trying again and the key will come out. I try to start it up again and the car will start up. The steering will lock up while im trying to turn or is turning the it will go back to regular state. It only does this in the summer or when the car gets hot. So I took I to the dealership and they said it was my negative battery cable. This is unsafe. This has been going on for almost a 1 year it starts and stops when it wants too. Also when im stopped or sitting at a stop light the matters are even worser.

17 Steering problem

Failure Date: 05/28/2015

While driving the radio shuts off and a warning pops up in the center between the speedometer and rpm gauge that says service stabiltrac or service traction control. While that happens the power steering shuts off. That's a normal occurrence that happens randomly once or twice during my 20 mile drive to work, and on short drives for errands. Today the vehicle completely shut off twice while driving down the road. I almost wrecked 3 times going around corners when the power steering shut off along with the radio.

18 Steering problem

Failure Date: 03/07/2015

As I was driving down the street my car did a shift as I was approaching the light. Me and my husband look at each other and stated what was that I processed to make a left turn and park my car. The moment I pulled in the parking spot I needed to reverse the car well needles to say the car didn't move you heard a click and it did nothing so my husband says turn the car off and see what happens, I did that nothing happened the car still wouldn't reverse so I can park my car, then he stated put the car in neutral to see what happens out it in neutral it goes forward, I just purchased this car black Friday from kia on the blvd in philadelphia, PA. I'm truly upset missing. Please help. Thanks.

19 Steering problem

Failure Date: 12/19/2014

Leaving a parking lot the instrument panel began to blink on and off every check engine light started to come on and off. Power steering was lost for a short period. Still in the parking lot at a stop sign turn the engine off. The car was completely dead, no lights no clicking noise when you attempt to re start. Opened hood checked the new battery wiggled the cables interior lights came on and car started up. Since then it has happened numerous times each event getting worse. Eventually it died and was towed to the dealership and is being looked at. This seems to be common with Chevrolet Cruze.

20 Steering problem

Failure Date: 11/28/2014

The electronic stability control lights keep flashing on and off while driving. I will be driving my car then the light warning light will flash, and all lights in the dashboard will blink on and off. The blinker noise will turn off then on again. However, the elec. Stability control light does not stay on permanently. It's like my car does it when it feels like it. I have to turn my car off for a few min and start it again to get it back to normal. This happens at any location and speed. Yesterday 11/27/14 this occurred and steering became difficult. I have taken my Cruze in before regarding this and was told it could not be duplicated, therefore there was no problem. I do not want to be driving my car in fear of safety. I have made another appt at another dealership and was already told they would have the car all day and do not provide any type of courtesy car. . . That I would have to rent a car. This service also "may or may not be covered under warranty" because my Cruze is from 2011 and currently have over 50k miles on it. I love my Cruze, but the service regarding this issue is terrible and needs to be addressed. Vehicle safety is on the line.

21 Steering problem

Failure Date: 11/18/2014

The vehicle would not shift out of park nor remove the key. The wheel was locked as well as the shift lever. The car would turn on however would not move. There was no lights in the vehicle.

22 Steering problem

Failure Date: 09/26/2014

I was driving on a residential road at around 1030pm. I had a blow out on my car earlier on the passenger front tire so I had put a donut on the front passenger side. The road curved left and as I was trying to turn my vehicle to go around the curve of the road my steering wheel would not turn. It was locked in a straight position. I applied my brakes but it was to late and I hit the rear end of a parked SUV on the road. I was very confused and I had to take a field sobriety test in which I did and I passed. I was issued a citation for failure to provide proper look out. What the heck is that? I told everyone at the time of the incident that I could not turn the steering it would not turn for me, I have had 2 lower back surgeries, I need another one, I have a serious problem with my neck which is going to require surgery, at least one surgery if not more. I need to have my left knee re done also. I have been having major headaches and more pain than usual since the accident. My left wrist got screwed up also. I could of easily killed myself. Well then I get this letter saying that the steering wheel could have friction and actually stick in the straight position. The reason being is that the cause of the problem is workers not correctly installing critical parts on the car. So engineers have changed the installation processes for the steering wheels and transmissions to make sure parts are installed correctly. Well it is a little to late for that for me. My vehicle was totaled. I received the letter on December 5, 2014.

23 Steering problem

Failure Date: 08/25/2014

Tl-the contact owns a 2011 Chevrolet Cruze. The contact stated that while driving 65 mph, the tires started shaking and the vehicle slowly stalled. The contact restarted the vehicle and after 10 seconds the vehicle stalled again. After four restarts the check engine light and service power steering message illuminated and the vehicle would not restart. The contact was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 85,000. Cs.

24 Steering problem

Failure Date: 08/08/2014

The contact owns a 2011 Chevrolet Cruze. While driving approximately 73 mph, the vehicle decelerated and the traction control, power steering, and transmission hot warning indicators illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified. The VIN was unavailable. The failure mileage was 1,000.

25 Steering problem

Failure Date: 05/01/2014

It said service esp.

26 Steering problem

Failure Date: 04/30/2014

On April 30 2014, around 11:00 am the car was taken for service to a Chevrolet dealer for a wheel alignment,steering and suspention system inspection and air pressure condition check, the chevy Cruze was at the service dealer for aprox four hours, we then came home, around 5:30 we went to a shopping center to buy something and on the way back home, aprox six blocks from our home we stop on a stop sign on a curb/angle street divider by a small curb with trees, we then try to proceed and bare right but the car made some kind of a noise and went left going over small curb and hitting a tree, we where going going aprox 15 to 20 mph at the time of impact the police came and made a report, no summons where issue because the police officer look at the scene and comment that it looks like the car loss power/ control of the steering ,brakes and could not be control. The car was a total loss since it was damages in front/engine/air bags/etc. We know for facts that this 2011 Chevrolet Cruze have many recalls including steering shaft separations/brakes/steering problems. Etc.

27 Steering problem

Failure Date: 04/15/2014

The steering is "notchy" after driving straight for a short period of time. This requires additional effort to do minor course corrections causing over-steer. This is particularly dangerous on snow and ice. I have the letter from gm #14232 dated November 2014. I called immediately and was told "the parts are on order for you" it is now 01/31/2015 and contact with the dealer today stated " still waiting for parts from gm. " :( I have a 55 mile commute (one way) that takes me on not so well maintained roads. This is not a satisfactory response from major corporate player. Please help all of us who have this issue.

28 Steering problem

Failure Date: 12/04/2013

Vehicle shutdown while driving on highway, several times. The car electric turns off and or flashes, stabiltrak lights come on and flashes, check engine flashing, car completely shuts down, steering is electronic or motor powered and is hard to use, transmisiion jerks before shutdown and breaks dont work very well. Ran over curb and off the road to avoid colliding with other vehicles. Picture, im driving on a highway at night doing 65 or so, all power goes out, its dark, other cars can not see me well, they are swerving and im swerving. This happened first around 20k and has happened on several occasions after. No corrections offered by gm under warranty, complaints were completely ignored, until murdock chevy in manhattan KS. They are currently trying to get it fixed and gave me a loner car, all other servicing dealers refused a loaner car, and told me its fixed each time. Car still has the problems listed and no solution is given from gm or chevy to fix this deadly situation. Also damage to the car from an engine overheat or dashboard overheat at the same time damaging electric, windshield, radio, guages and dash compartment lever. Extreme heat, burning smell inside. Floorboard by the feet melts carpet and burns feet, all at the same time, on drives of 30 minutes or more.

29 Steering problem

Failure Date: 06/18/2013

The contact owns a 2011 Chevrolet Cruze. The contact stated that while driving at 65 mph, the steering wheel became difficult to turn. The contact had to apply excessive force to the steering wheel in order to turn the vehicle. In addition, the contact stated that the brake pedal failed to respond making it difficult to stop the vehicle. The service stability track warning light illuminated. The vehicle was taken to a dealer. The technician diagnosed that the yaw rate sensor needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 40,000. The VIN was unavailable.

30 Steering problem

Failure Date: 04/01/2013

Hello, my name is asaf foox and I am an israeli citizen. I own a Chevrolet Cruze 2011, israeli VIN: 2904875. I read the articles regarding issues found in the vehicle's ignition switch for some Chevrolet models but I haven’t read about cruse as a suspect to such an issue. I wanted to pay your attention to an issue I had with my car around 1. 5 years ago which is similar behavior to what you found out with the other models. After starting the engine while in parking, I switched the gear to reverse and started to drive back to get out of the parking space when suddenly I lost the steering of the wheel (like there was no oil pressure) and lost the brakes (the paddle was stiff and did not control the wheels). During the incident my family, including my wife, was with me in the car. My wife immediately understood that something was wrong and started to ask me what is the matter (she was an eye witness to the scenario). I had to shut down the engine (turned the key to off) and started the engine back again in order for the car to start reacting properly again. Needless to say my wife and I were shocked by this and I took the car on the morning of the next day to the formal Chevrolet garage to report the incident and request them to check what went wrong here (as the formal garage – they hold an historical record of my complaint). After I was told by the garage that they couldn't find any problem, I had no choice but to accept the car but it bugged me until present time. In order to make sure your investigation will not skip a possible fatal issue with the cruse model (if the issues are the same), I simply wanted to point your attention to my small “adventure”. Please feel free to contact me and I will be happy to assist you further (if needed) – email: asaf. Foox@gmail. Com cellular: +972-54-2254222.

31 Steering problem

Failure Date: 10/15/2012

Steering sticks just left of center, typically at freeway speeds, but also as low as 40 mph. Stick is intermittent and weak enough that it does not currently present a danger to operating the vehicle safely. Steering must be held stationary for in excess of 2-3 seconds just left of center for the steering to stick. Weaving or swaying the car left to provide provides smooth and direct steering input. The issue has become more intermittent with colder weather, typically requiring longer drives for the issue to reappear.

32 Steering problem

Failure Date: 11/13/2011

While driving on highway at 65 mph temporary steering loss for few moments. Proceeded to stop car and shut of. Once restarted car drove normal. Problem reported to local dealer no problem found.

33 Steering problem

Failure Date: 11/01/2011

Power steering will get notchy and make you feel like you will lose control of car. This has happened everyday for a week, now it has decided to behave itself but for how long? this car has a lot of safety glitches and would not trust my family in it at all.

34 Steering problem

Failure Date: 11/01/2011

While driving straight down the road the steering sticks in the center position. It's like it gets into a notch and when the steering wheel is turned to make normal driving adjustments it feels like it sticks. It occurs at all speeds but is most noticeable around 60 - 65 mph. This problem could cause oversteering on slippery roads and it is very distracting.

35 Steering problem

Failure Date: 10/22/2011

While driving 60-65 mph there is a slight binding that occurs during the normal corrections of the steering wheel. Reported to dealer and they " do not see a problem". It is very hard to notice, but it is there.



Cruze Service Bulletins
Cruze Safety Recalls
Cruze Defect Investigations