general problems of the 2012 Chevrolet Cruze - part 2

Intermittent reduction or loss of brake assist. The loss of braking assistance requires extra pedal force and/or distance to bring the vehicle to a stop.

2012 Chevrolet cruz. Consumer writes in regards to brakes malfunctioning when trying to stop vehicle. The consumer stated it was discovered that a brake vacuum micro switch malfunctioned. The vehicle was repaired and the failure recurred.

Complete loss of braking assist on 6/20/2017. Time: approx. 10 am. Weather conditions: sunny, 80 deg f. Speed: under 5mph. While maneuvering out of a tight parking place (reverse then forward), the car had a sudden complete loss of braking assist. This required a very high amount of force to stop the vehicle. At first, I thought the engine had died. However, it had not. After reversing to complete the maneuver, the brake assist returned to normal.

When putting my 2012 chevy Cruze into reverse to back up, the brakes do not seem to work properly - the car does not stop until I press on the brake very hard. This has been happening more often now then before - almost every time in car, making driving/parking backing out of parking lot, very unnerving. This is on level grade - not on a hill. I've also need on-line this was part of a major recall, but when contacted Chevrolet hq, they said that this was not an issue for my VIN. I'm sure they would change their mind just sitting in my car once. This should be corrected by Chevrolet at no cost - and/or be part of the recall.

The contact owns a 2012 Chevrolet Cruze. While driving various speeds and attempting to stop the vehicle, the contact had to apply extra force to the brake pedal. Also, the check engine warning indicator illuminated. The contact took the vehicle to auto zone who found failure codes for the ecm and brakes. The dealer was contacted at 319-393-3300 and stated that the vehicle was not included in a recall. The dealer informed the contact that the vehicle needed to be brought in to be diagnosed. The dealer also stated that even though the vehicle experienced the failures in a recall ,it did not mean her vehicle was included in the recall. The vehicle was not included in NHTSA campaign number: 13v360000 (service brakes, hydraulic). The vehicle was not diagnosed due to the diagnostic fee. The manufacturer was made aware of the failure and confirmed that there was no recall under the VIN, and that a manager would contact her back. No further assistance was provided. The failure mileage was approximately 80,600.

I lose braking power in hot weather conditions when my vehicle is in reverse. This is the same issue recall 13v360000 was supposed to fix.

Tl-the contact 2012 Chevrolet Cruze. The contact stated that while driving at various speeds, the brake pedal stiffened and the vehicle would not stop when prompted. In addition, when the accelerator pedal was depressed the vehicle would not accelerate. The vehicle was diagnosed as having a faulty electronic brake assist. The manufacturer was not made aware of the failure. The failure mileage was 73,000. Ad.

Tires light all the time, overheating all the time spend 100 of dollar on anti-freeze coolant ran in overflow tank spent over $769. 00 0n people giving false report on what wrong with vehicle. I tried to file for bankrupty but wasn't successful due low income. Stop on city street.

The contact owned a 2012 Chevrolet Cruze. While driving approximately 15 mph, the vehicle experienced a loss of power braking. As a result, the vehicle veered off the road and crashed into a fence. The air bags did not deploy. The failure occurred without warning. A police report was filed. The vehicle was towed to the contact's residence then to a salvage yard. The vehicle was deemed destroyed. There were no injuries. The manufacturer was notified of the failure. The contact referenced NHTSA campaign numbers: 13v360000 (service brakes, hydraulic) and 14v300000 (air bags); however, the VIN was not included. The failure mileage was approximately 51,568.

Recall bulletin 12213 performed April 2014 for brake vacuum micro switch. Recalled part failed again August 2016. Vehicle has hard brake pedal upon cold start and sometimes when restarted after driving and warm. Vehicle becomes very hard to stop without warning and unsafe to drive. Dealer refused to replace part at no cost stating no additional recall exists and no warranty exists. It is unclear if this is the very start of a larger systemic problem with the actual design of these micro switches in this application. Gm part number 13460776 has become obsolete and part now comes as sub assembly with additional parts. This leads me to believe original design of micro switch was defective.

The contact owns a 2012 Chevrolet Cruze. While driving 55 mph, the vehicle stalled without warning and the air bag and electronic stability control lights remained illuminated. In addition, the vehicle would not start immediately when prompted. The contact had to wait approximately ten seconds before the vehicle would start. Furthermore, when the brake pedal was depressed, the contact had to apply a significant amount of pressure before stopping the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failures. The failure mileage was 11,010.

Has a hard brake pedal will not stop sometime the switch was replaced on early recall.

My car is having the same problems and should be covered with the recall. Manufacturer: general motors llc summary: general motors (gm) is recalling certain model year 2011-2012 Chevrolet Cruze vehicles equipped with 1. 4l dohc gasoline turbo engines and 6t40 front wheel drive automatic transmissions and equipped with an electric vacuum pump to provide supplemental vacuum for brake assist, when needed. In the affected vehicles, the pump may not activate, resulting in an intermittent reduction or loss of brake assist. Consequence: a loss of braking assistance will require extra pedal force and/or distance to bring the vehicle to a stop, increasing the risk of a crash. Remedy: general motors will notify owners, and dealers will replace a microswitch in the power brake vacuum pipe assembly, free of charge. The recall began on October 7, 2013. Owners may contact Chevrolet at 1-800-222-1020. Gm's recall number is 12213. . Read more...

The contact owns a 2012 Chevrolet Cruze. When the brake pedal was depressed at a red light, the vehicle continued to move forward without warning. The vehicle was not diagnosed or repaired. The contact mentioned that the vehicle was previously serviced per NHTSA campaign number: 13v360000 (service brakes, hydraulic). The manufacturer was not notified of the failure. The failure mileage was 48,000.

Vacuum assist for power brakes sometimes does not work. You must push as hard as you can on brake pedal to get the car to stop. Some chevy cruse were recalled for this problem but mine was not. This is a very dangerous problem that can cause a serious accident in an emergency braking situation.

Around sunrise on a highway with an adult passenger the car lost all power instantly. The steering was heavy and the brakes had very little power. We was able to drift over to a safe area. The way this car performs with little braking effort it can cause some bad accidents in other enviroments such as mountains. The safety of the Chevrolet Cruze models needs to be improve.

While driving the power steering shuts off, radio blinks on and off, and the brakes get spongy making it hard to drive and stop. I have had it in the shop and the mechanics were unable to find an problem.

We purchased the car for my daughter in 2012 and made the decision based on all of the safety features and supposedly waranties that were associated with this car, which she loved. We have had numerous recalls over the 4 years, but now the car is failing to brake when she is pressing the pedal and after she pumps it, it finally comes to a stop, but of course this is a safety issue for anyone. Took it to our mechanic thinking maybe it was brake fluid, but then he found on this website the recall #12213 that gm had from 2013 describing this very issue. He suggested calling the dealership because it was under the recall and when I did, they are telling me it was already repaired on her car (which I am not sure I believe because we have had so many bad experiences with this dealer & recalls that I don't think it was ever repaired!) they tell me we will have to pay to repair the problem because it is no longer under the recall. I called gm to question why they wouldn't repair a "known" issue with the brakes and she tells me that the recall itself has already been closed down, so it must be something else wrong with the car! I guess they would rather have a crash on their hands then take responsibility because after reading this website, my daughter is not the only one having this issue. What terrible civic responsibility, customer service and blatant disregard for someone's life than to just ignore an obvious problem. I have already asked our mechanic to fix her brakes so that she is not involved in a crash, but this is an obvious issue and they have nothing to say. I feel like some of the others on this site, that I'm not even sure we got a notice on this issue or we fell through the cracks. Last USA car for us-they really don't care about customers! I can't put my child's life into their hands any longer.

The contact owns a 2012 Chevrolet Cruze. The contact stated that an abnormal burning odor emitted from the vehicle and it overheated. In addition, when the accelerator pedal was depressed, the vehicle hesitated to respond and the brakes made an abnormal noise. The failure occurred without warning. The vehicle was taken to the dealer where it was diagnosed that the thermostat and water pump needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

Tl-the contact owns a 2012 Chevrolet Cruze. The contact stated that on start-up the brake pedal was depressed, however the pedal went to the floorboard. The contact stated that after start-up the vehicle performed as intended. The vehicle was not taken to be diagnosed nor repaired. A local dealer was not contacted. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 40,000. Ah.

The vehicle sporadically will not stop despite flooring the brake while in reverse. Most recently, I pulled the parking brake, put the vehicle in park and then back into reverse gear. The problem corrected itself.

Tl-the contact owns a 2012 Chevrolet Cruze. The contact stated that while coming to a stop at a traffic light, the brake pedal was depressed and failed to respond causing her to crash into the rear of another vehicle. The air bags did not deploy. The failure recurred on one occasion. The vehicle was taken to a dealer where it was not diagnosed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 37,292. Sh.

I was trying to park my 2012 Chevrolet Cruze car in a parking place. I turned into the parking spot and when I placed my foot on the brakes, nothing happened. I looked down at my foot and watching myself repeatedly pump the brakes. Instead of stopping, my car went over the parking spot yellow curb, over a sidewalk and some grass, and I hit a parked vehicle. Before I hit the vehicle, I luckily turned my wheel, causing less damage to the parked vehicle. After I hit the vehicle, my car turned back into the parking lot where it finally stopped. I am not sure if it stopped because of me repeatedly pumping the brakes, or that I finally ran out of momentum, since I had not hit the accelerator since before trying to park. My bumper is damaged, had to have car towed because I am too afraid to drive it. My 5 year old daughter was in the backseat, in her booster seat, during all of this, and I am afraid thinking of how worse it could have been, with the brakes not working. I found out after the fact that there was a recall for this year and model car for the brakes, and that recall was before I owned the car.

The contact owns a 2012 Chevrolet Cruze. While driving at various speeds, the brakes malfunctioned and the brake pedal could not be depressed to stop the vehicle. The failure occurred on several different occasions, at multiple speeds, in both drive and reverse, and with the cruise control activated and deactivated. The cause of the failure was not diagnosed. The manufacturer was notified of the failure. The VIN was not included in NHTSA campaign number: 13v36000 (service brakes), although the vehicle experienced the same failure listed in the recall. The failure mileage was 95,000.

When in reverse, several times (but randomly) the brakes are inoperable. They have to be stomped on in order to stop but sometimes do not activate and the car rolls. . Only in reverse, but very scary. Taking to the dealership immediately. Currently at 39,000 miles - purchased in November with 22,000.

I was traveling app. 60 mph down i26 when my brakes completely malfunctioned. I came within inches of hitting a transfer truck due to the inability to brake. I've sought resolution from corporate chevy along with my local dealer who simply tested the brakes to tell me they are functioning properly. I do not feel sale in the Cruze. I have constant anxiety while driving. Who knows when they will malfunction again and kill me and my precious children.

The contact owns a 2012 Chevrolet Cruze. The contact stated that that while at an independent mechanic for routine repairs, the mechanic diagnosed that there was oil leaking from the turbo into the intake hose and the turbo needed to be replaced. The vehicle was not repaired. In addition, the contact stated that the vehicle stalled. The contact was unable to restart the vehicle. The vehicle was towed to a dealer who diagnosed that the cam cover assembly needed to be replaced. The vehicle was repaired; however, the failure recurred. In addition, while driving at 10 mph, the brake pedal was depressed but the vehicle failed to stop. The contact had to apply force to the brake pedal in order to get the vehicle to stop, however, the contact crashed into the rear of another vehicle. There were no injuries and a police report was not filed. The manufacturer was notified of the failure. The contact was aware of NHTSA campaign number: 13v360000 (service brakes, hydraulic), however, the VIN was not included. The failure mileage was 88,000.

This is the second incident (March 2014 & February 3, 2015 resulting in the loss of the power/control while operating the vehicle, both incidents were terrifying. I purchased my certified used chevy Cruze in February 2014. In March/April 2014 immediately after startup (traveling under 10 mph / approx. 60,000 miles) the car began experiencing electrical issue; the displays on the dash would flash intermittently followed by warning lights (power steering, brakes, traction control etc. ) and a complete loss of power to my car while driving, no steering, no brakes etc. I filed a complaint in 2014 (NHTSA - no. 10574169 #14311:special coverage adjustment negative battery cable loose. I immediately brought my car into the dealership for servicing. Ultimately, the positive and negative battery terminals were replaced and the service was covered under warranty. Yesterday, February 3, 2015, I experienced a similar incident. Shortly after starting my car (traveling 5mph / approx. 84,000 miles) the car began to shake violently, the check engine light turned on and again the car began experiencing similar power loss to my car while driving. My car was towed to the dealership and the cause was again identified as a negative battery terminal, a bad intake/gasket leaking and a small engine oil seep. These are some of the same issues identified with the initial incident in 2014 when these parts were replaced. This is a terrifying scenario and to have the same issues occur in such a short time period after the parts were replaced is not comforting and leaves me with fear that this could occur again, I do not want to continue to take chances with the safety of this vehicle. I hope this is taken seriously and resolved to avoid this from continuing to happen to myself and others in the same situation and to hopefully avoid this from turning into a serious and/or deadly situation.

Tl-the contact owns a 2012 Chevrolet Cruze. The contact received a recall notification for NHTSA campaign id number: 13v360000 (service brakes, hydraulic) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Bp.

There was a recall on my 2012 chevy Cruze. I got a recall notice but never did receive notice that the parts were in. However I had at the dealer having an oil change. I told him about it. It was for the brake micro switch. He said they would replace they had the part. This was on 11/14/13. I had an accident today 10/15/14. I turned into a parking place. I applied the brake but it didn't work. Car jumped the curb and ended up on top of a light maker at the library where I was parking. It was accelerating instead of braking. I applied the brake but no braking only acceleration. I want to file this complainant. VIN # of Cruze [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

While driving on the highway, at a safe and reasonable distance from the vehicle in front of me, the vehicle in front of me braked. I stepped on my brakes, and my vehicle did not stop properly. I pressed on my brakes firmly and my vehicle continued not to brake/slow properly and my vehicle continued going forward. The vehicle in front of my stopped and my car continued to go forward, crashing into the back end of the vehicle in front of me. I pressed on my brakes and they didn't work. I was able to turn my vehicle towards the left trying to avoid crashing into the vehicle in front of me. I was able to turn my vehicle left and avoid crashing head on, but encointered severe front end damage to the right passenger side of my vehicle. All I can say is, my brakes did not work properly. I pressed on them and my vehicle did not stop like it normally does. (this vehicle is my mother's car. I have driven it in the past and brakes worked fine).

The contact owns a 2012 Chevrolet Cruze. The contact initially received notification of NHTSA campaign number: 13v360000 (service brakes, hydraulic) and the vehicle was taken to the dealer and repaired. After the vehicle was repaired, the contact stated that upon a cold start, extra brake pedal force was needed to stop the vehicle. Over time, the failure worsened as the contact was forced to use the parking brake to stop the vehicle. Two unknown dealers were notified of the failure and informed her that there was no defect with the vehicle. The vehicle was then taken to an independent mechanic who informed her that the vacuum pump was defective. The contact was also informed that the vehicle was still under warranty; however, the dealer informed her that the warranty was closed. The manufacturer was notified of the failure and she was provided the same information as the dealer. The vehicle was not repaired. The failure mileage was unknown.

Loss of brake assist at start up. Occured (4) times after recall #12213 was performed by dealer.

When putting the 2012 Cruze in reverse the breaks would fail temporarily forcing me to push the car into park. A week later the radio start to turn on and off. At this point in time Aug 7 2014 only the breaks have been fixed.

The contact owns a 2012 Chevrolet Cruze. The contact stated that while driving approximately 50 mph, the brake pedal was depressed and failed to respond. As a result, the contact crashed into the rear of another vehicle. There were no injuries. The contact stated that the vehicle was previously repaired under NHTSA campaign number: 13v360000 (service brakes, hydraulic). The manufacturer was not notified of the failure. The failure mileage was 47,500.