Four problems related to lose power steering have been reported for the 2013 Chevrolet Cruze. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2013 Chevrolet Cruze based on all problems reported for the 2013 Cruze.
I was driving home from the store and the "service power steering" light came on and I lost power steering. The stabilitrak light was also on. It was very difficult to steer the car home. I took the car to the dealer and they tell me they can't find anything wrong with the car. They are going to keep it another day to see if they can make the code come up, but if it doesn't then I get to drive a car that can crash because of power steering failure. This is extremely dangerous to have the steering go out while driving. Gm needs to find out why this is happening and fix it.
Roughly 6 weeks after purchasing this vehicle, I started having incidents where the radio would cut out for 2-3 seconds and the infotainment screen would go blank. At the same time, the "service stabilitrak" message momentarily appears on the instrument panel. There isn't a trend to when this happens. Sometimes it won't happen for a week, other times it will happen multiple times in a single drive. Last week, this happened and I also lost power steering and could not steer for what felt like a couple seconds. Based on the Chevrolet Cruze customer forum, this is a fairly common problem and other's have also lost power steering pulling out of a parking lot. There is not a recall for my specific vehicle or a permanent corrective action that I've found. It has become a safety concern and gm should take responsibility and recall the affected vehicles before power steering is lost at higher speeds.
I was on my way home from work yesterday and when I went to make a right turn, the screen went out again. . . . Which is fine. We can all live without audio and a fancy screen in our cars, but as soon as the screen went out the power steering and stabilitrak lights both came on and my power steering completely went out in my car while I was turning. I almost hit a concrete wall and the cars that were waiting for their turn to go in the oncoming traffic lanes. It was bad enough that I had that issue but of course, there's more. We live on an army base - fort sill, in oklahoma - we have to stop at the gate to get on base and show our ids to get home. I stopped at the gate and talked with the guard for a minute, showed my id and went on with my business. . I started to drive away and my car went crazy again. I lost all power steering again and all of my lights flickered on and off for three minutes, inside lights and outside too. The car started jerking like it was trying to cut off, it finally stopped and I made it home but I refuse to drive this car again. .
The driver was traveling on a two lane highway in baldwin county, alabama, when she approached a right hand curve (which the driver was fully aware of). Driver applied brakes so as to slow down to negotiate this curve, but when the driver applied the brakes, they did not respond. Additionally, the vehicle appeared to lose power steering function. It appeared that the vehicle lost power, similar in nature to the most recent ignition defects on other gm vehicles. Due to loss of braking ability, the vehicle went straight off roadway and crashed causing significant personal injury to the driver. Further, the airbag did not deploy. We contacted gm, and agreed to allow gm representatives investigate the incident by downloading the esis information, with the agreement that gm would provide the owner with the results of said investigation in a readily understandable format. After downloading the information, gm denied any liability for the incident, and refused to provide the owner with the results of its investigation in a format that was readily understandable. The vehicle was recently purchased new, and had no prior issues.