general problems of the 2014 Chevrolet Cruze - part 1

46 problems related to air bag have been reported for the 2014 Chevrolet Cruze. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2014 Chevrolet Cruze based on all problems reported for the 2014 Cruze.

1 Air Bag problem

Failure Date: 07/23/2025

The contact owns a 2014 Chevrolet Cruze. The contact stated that while driving approximately 46 mph, a Chevrolet impala rear-ended the vehicle, causing the vehicle to flip over and slide into the woods. There were no warning lights illuminated. The contact was unable to exit the vehicle at first but was later able to exit through the rear window. The driver was able to walk out of the woods to the highway to obtain assistance. Upon research, the contact associated the failure with NHTSA campaign number: 14v372000 (air bags). The air bag warning light was turning on and off days prior to the failure. There was an abnormal odor coming from the vehicle. The contact stated that several air bags deployed, trapping the contact in the vehicle. The contact sustained an extremely deep gash on her leg from the air bag. Medical attention was provided at the hospital. There was no reported fire. A police report was filed but was not provided to the contact. The vehicle was towed to an unknown location. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The failure mileage was not available.

2 Air Bag problem

Failure Date: 11/11/2024

Airbags did not deploy during accident. After accident; car displayed service airbags . Head hit windshield.

3 Air Bag problem

Failure Date: 11/04/2024

The contact owned a 2014 Chevrolet Cruze. The contact received recall notification of NHTSA campaign number: 23v870000 (air bags) and would like to be removed from the recall distribution list because she no longer owns the vehicle. The dealer and the manufacturer were not contacted.

4 Air Bag problem

Failure Date: 09/09/2024

The contact owns a 2014 Chevrolet Cruze. The contact received notification of NHTSA campaign number: 23v674000 (air bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

5 Air Bag problem

Failure Date: 08/14/2024

For some reason my airbag service light come on, I was just driving and the warning came up on the screen.

6 Air Bag problem

Failure Date: 04/16/2024

The contact owns a 2014 Chevrolet Cruze. The contact received notification of NHTSA campaign number: 23v674000(air bags); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

7 Air Bag problem

Failure Date: 03/20/2024

Vehicle has a recall for a few years already and dealer is saying that parts are not available. I have call multiple time and different dealers already and all of them have the same answer. Time is passing by and Chevrolet motor company has not come with a solution to correct the problem. This make us feel unsafe to drive this vehicle. If they are not going to come to a solution to this recall and letting time pass for vehicle to get older and be junk out by the consumer so they can save a buck and sticky to the consumer once again. What is the purpose for the NHTSA get funded by the consumer if nothing will get done by cherolet.

8 Air Bag problem

Failure Date: 03/07/2024

The contact owns a 2014 Chevrolet Cruze. The contact received notification of NHTSA campaign number: 23v870000 (air bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the issue and confirmed that the parts were not yet available. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms part not available.

9 Air Bag problem

Failure Date: 02/01/2024

The contact owns a 2014 Chevrolet Cruze. The contact received notification of NHTSA campaign number: 23v870000 (air bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

10 Air Bag problem

Failure Date: 01/01/2024

Why is this not resolved with a remedy as yet? it is over six months now. This is unacceptable.

11 Air Bag problem

Failure Date: 12/21/2023

The contact owns a 2014 Chevrolet Cruze. The contact received notification of NHTSA campaign number: 23v870000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not yet available.

12 Air Bag problem

Failure Date: 09/11/2023

Recall on my car has no remedy and has had a safety recall for 7 months. I have tried to contact both chevy and gm for a solution as I do not feel safe driving my car and they both told me I just have to wait. So now I am unable to drive my car out of fear for the safety of myself and others, and they will provide no solution other than to just wait and allow my car to be unused for an undetermined amount of time.

13 Air Bag problem

Failure Date: 06/01/2023

The contact owns a 2014 Chevrolet Cruze. The contact stated that the "service air bag" warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The mechanic determined that there was a defect with the air bag system. The dealer and the manufacturer were notified of the failure and confirmed that there were no recalls on the VIN. The vehicle was not repaired. The failure mileage was approximately 167,000.

14 Air Bag problem

Failure Date: 05/22/2023

Recall on the airbag but not showing up in the chevy dealership and my airbag light has been on for almost 2 years and it shows up on my app that I have a recall.

15 Air Bag problem

Failure Date: 12/09/2022

I was involved in an accident at 70mph and the airbags did not deploy and the seat belts did not catch as a result I had to several injuries and luckily my 3 year old daughters car seat protected her.

16 Air Bag problem

Failure Date: 12/09/2022

Loss of steering cause to side collision into bridge at 70mph no air bags deployed and no seat belts locked cause bodily injuries.

17 Air Bag problem

Failure Date: 10/01/2022

The contact owns a 2014 Chevrolet Cruze. The contact stated while driving 40 mph, the vehicle in front applied the brakes unexpectedly, causing the contact to rear-end their vehicle. The contact stated the check engine and the traction control warning lights were illuminated before the accident. The contact stated no air bags were deployed. The contact stated no one was injured nor sought medical attention. Police officers came to the location of the accident but the contact was unable if a police report filed. The vehicle was not drivable. The vehicle was towed to a towing lot. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 135,000,.

18 Air Bag problem

Failure Date: 09/07/2021

I was in a collision and zero airbags deployed. I was hit t-bone style at an intersection.

19 Air Bag problem

Failure Date: 06/28/2021

Air bags did not deploy in a serious wreck, also with the seat belts not properly securing. First week I bought it. It shut off on the interstate because it was overheating. Ac compressor was broke so it got replace. The fan motor does not spin right. When my air/heater is on my engine make a loud noise (since the day I bought it). Cooling system has been replaced 4 times. Overall terrible car and everything needs to be recalled on it. Not safe to drive.

20 Air Bag problem

Failure Date: 05/20/2021

This morning, I was making a right turn into a neighborhood when I hit a small hole in the road and the car turned off. It alerted me that it was power steering and airbags. Now when I drive into my driveway it may turn off because of the curb, when I turn into work it may turn off because there is a small area where the road has small holes.

21 Air Bag problem

Failure Date: 05/07/2019

My boyfriend was in a car accident. We are both on the car, and the airbags didnt go off.

22 Air Bag problem

Failure Date: 05/04/2019

I was hit by a truck driving at least 50mph. His air bags all went off, mine did not. I was at a rolling start to drive, he was on the highway. With the amount of damage done to the car and the force of the accident it is absolutely terrifying that the airbags did not go off to save me from hitting the steering wheel so hard.

23 Air Bag problem

Failure Date: 05/02/2019

All digital electronic messages will spin if you turn key where you would read speed. Manual gauges are not working. Check engine, air bag, stability control system lights all on. Car started for less than 5 seconds and the smell of extreme electrical so bad. . Turn off immediately. Lift hood and everything too hot too touch. Can't get help from anyone! they say no recalls. The car is a recall where. I purchased it at, gallas Chevrolet, albuquerque nm told me before this di not drive could be fatal. But will not pay for a tow or diagnostic test. Gm financial, my financial company said it should be easy they take the car back send it in. They will credit our note. Mr. And mrs. Henry arvizu 5053070027.

24 Air Bag problem

Failure Date: 12/04/2018

Supplemental inflatable restraints, air bags, never activated/deployed in a side impact accident. Car was totaled. Heading south on a main street, I was t-boned by a car that ran a stop sign. The impact began at the drivers fender/door; ended at the rear bumper.

25 Air Bag problem

Failure Date: 09/08/2018

Driving home from work at 11:15pm on September 8th, nearing the toll plaza in gary, indiana the car made a sudden sound kindve like a bang, the engine shut off, all the lights on the dash came on, I came to a stop and tried several times to start the vehicle and it would not do anything. Every time I tuned the key to the off position and then turned it to accessory, the dash displays service air bag and service power steering. The windows, door locks, truck release will not work. I had to call my insurance company and set up a tow to get the car back home. I had to be at work at 7am that day, I worked 16 hours, and didn't get home till 1:30am on September 9th. The car is in my driveway, it will not start or even turn over.

26 Air Bag problem

Failure Date: 08/24/2018

Takata recall for airbags on a 2014 chevy Cruze. Air bag failed to finish deployment after being triggered. I passed out from shock directly after impact and woke up hung over my seat belt with the steering wheel smoking and spitting soot all over the dash. There was also a sign that displayed on the speedometer recommending an airbag service. After police arrived, it was obvious to them that the airbag had made an attempt to deploy but failed to even pop out of the steering wheel.

27 Air Bag problem

Failure Date: 08/12/2018

I got in a major accident and end up having broken bones in my face and neck and back problems because of my air bags not coming out. I was on a city street in indianapolis, indiana downtown. This has cause I major burden on me because not being able to work and going back and fourth to different doctors appointments.

28 Air Bag problem

Failure Date: 07/28/2018

Car was stolen left front end was damage. Paid 2500 for repair. Pick up car 07/27/2018. The was in the shop 03/2018. They the car back to me no air bags. No front for cover on the sterring wheel. They want to pay another 279. 00 for air bags. Now their a sound coming from under the car. I just don't have extra money insurance did pay off because I was not driving the car. The car do drive the same it keep cutting off. The speed is 20 to 40 it wontt go any higher and the engine is not shutting off. The is trying to zoom fast on its on. Iam really scare.

29 Air Bag problem

Failure Date: 06/06/2018

I was involved in a rear-end collision pushing me into another vehicle on 06-06-18. The headliner and drivers seat began to smoke, filling the car. The smoke was white, grey, and smelled of sulphur. In addition, the "service airbag" light appeared on the information display, the flashers/hazards, came on automatically, and the car would not start and had to be towed. The vehicle was slowing, almost to a stop before being hit. Ohio highway patrol accident # 67-0834-67 5 vehicles involved. Unable to upload.

30 Air Bag problem

Failure Date: 04/17/2018

Tl- the contact owns a 2014 Chevrolet Cruze. The contact stated that while getting inside of her vehicle the sides air bags deployed without impact. The vehicle was taken to gilchrist Chevrolet Buick GMC dealership tacoma 6014 s tacoma way, tacoma, wa 98409 (253) 777-3085 where they informed the contact that the air bags needed to be replaced . The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 29000. Dr.

31 Air Bag problem

Failure Date: 04/17/2018

2014 Chevrolet Cruze. Consumer writes in regards to air bags being deployed while driving vehicle without impact. The consumer stated the manufacturer refused to offer any assistance. The manufacturer would not provide any information collected from the vehicle investigation.

32 Air Bag problem

Failure Date: 07/17/2016

Had I head on crash and the air ages did not deploy at all ?? I have necklace and back pain was in the hospital for 19 hours. And need to get my basic fixed I hit my head as well . But if the air bags worked I think that it would not have been as bad . I was moving about 35 mph and he was about 4o to 45 mph and he turn into me.

33 Air Bag problem

Failure Date: 05/19/2016

Local chevy service center told me this morning that there are no current recalls on our car, however the automated phones at central customer service said there was an open issue and to call back during normal business hours. This was a cincinnati city intersection accident both cars in motion at 20-30 mph traveling at 90 degrees to each other. Our 2014 silver chevy Cruze was struck on driver's side left front quarter panel (engine compartment) hard enough to snap the left front axel and spin the car around. Waiting to hear from insurance adjustor whether our car is totaled. Zero airbags deployed in our chevy Cruze! son who was driving has bruises to both knees, left shoulder, and a knot on the left side of his head. The other chevy Cruze had front end damage and all airbags deployed.

34 Air Bag problem

Failure Date: 10/10/2015

Daughter was involved in an accident on highway. Vehicle in front of her used no turn signal or brakes. Daughter ran into the back. Damage to Cruze was minimal but airbag did not deflate. Only message center stating that airbag needs to be services as soon as possible. Airbag warning. Driver seat belt also jammed and will not unhook after accident.

35 Air Bag problem

Failure Date: 08/27/2015

Our 2014 Chevrolet Cruze was hit by a car that was travelling around 40 mph and crashed straight into the drivers side door without braking. Both cars were totaled as a result of the crash but none of the Cruze's airbags deployed (front or side). As a result the passenger was slammed into and partially out of the passenger window.



Cruze Service Bulletins
Cruze Safety Recalls
Cruze Defect Investigations