Radio/tape Cd Player problems of the 2016 Chevrolet Cruze

Three problems related to radio/tape cd player have been reported for the 2016 Chevrolet Cruze. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2016 Chevrolet Cruze based on all problems reported for the 2016 Cruze.

1 Radio/tape Cd Player problem

Failure Date: 09/06/2019

I own a 2016 chevy Cruze limited edition with less than 40,000 miles and my radio has stopped working. The display screen and phone charger are all connected to the radio so none of them are currently working. I have an extended warranty however the radio is not covered. My biggest issue is this should be covered under the 5yr warranty on the car. I was told by the dealership that to replace it would cost $1206. 34. Even though once you get use to this feature you miss it when it's not working however this does not have any bearing on running the car however the cost would make you think it does. I think gm/Chevrolet should stand behind their product and replace the replace the radio. The car is only a 2016 and I have owned 4 Chevrolet cars and have never had this type of issue. I'm not happy about this is issue and would like a better resolution.

2 Radio/tape Cd Player problem

Failure Date: 08/07/2019

The problem involves the auto stop/start feature on my car. When my car is in drive, the brake petal is depressed, and comes to a complete stop, said feature will engage and shut the engine off. The anomaly occurs when the brake petal is released and the engine is suppose to reignite; however, my car's engine will not come back on. Instead the check engine light will illuminate, and the engine will turn to an idle state. During this state, the electronics (radio, screen display, and instrument panel) still work, but the car will not accelerate. To correct the problem, the car must be put in park and key must turned again to start the ignition. The rate at which the problem occurs seems to be sporadic. It has occurred as often as three separate times in ten minutes, and it has gone as long as two weeks without before the next incident. The last time the issue occurred, I was situated on an incline stopped at a traffic light. When my foot released the brake petal and the car malfunctioned, my car proceeded to roll backwards down the incline and almost collided with the car behind me. I brake before this happened. I promptly took my car to the same certified Chevrolet dealership for the third time for this exact same issue. The dealership has been unable to diagnose the problem and has been unsuccessful in recreating the issue; however, the cars fault reporting system has produced error codes as evidence that a problem exists. I have opened a case with Chevrolet's customer service center to receive further help. I was directed to get a rental car from enterprise, and I was told the cost would be reimbursed for up to three days. Later that day I rent a car. My case was elevated to a higher status because of the safety concern. Two days later, I recieved a call from a senior adviser stating that my rental car cost would not be reimbursed.

3 Radio/tape Cd Player problem

Failure Date: 08/15/2018

The car first started having issues with switching gears. Going into and out of drive specifically. Wouldn't even budge. Dealership said it must be something sticky spilled in gears. Have had no spills in that area. Soon after this visit my car would turn off in stop and go traffic. Dealership said they couldn't replicate the issue so they couldn't tell me what it was. Now, not much later than the last visit, my car is shutting off on the interstate, every light inside car (door open lights, radio lights, a/c lights, dash lights) are dimming and brightening or turning on and off on their own, windows roll up and down on their own, a/c shuts on and off or will change vents on its own, burglar system detection goes off when trying to start the car, and car won't start after being off for 20-30 minutes without a jump. Three different places have used battery and code readers and cannot find an issue. My battery, starter, and alternator are in great condition. Every place except the dealership has told me it's a "major electrical issue that needs to be fixed ASAP. " car is still under warranty. Has had all work aside from the readings done at dealership. They say they can't find out the issue. This is the third time within 4 months that my car issues have been avoided by the dealership and I have been told they can't replicate what I'm dealing with when they test drive it so they can't help me. It is a danger to me and any other driver around me when my car suddenly shuts off at 70 mph and I have to try to pull over to park my car to try to start it again. Clicking and zapping sounds can also be heard from under or behind my engine that should not be there. Was told at the dealership if they can't figure it out they would have to send me home with my vehicle. . . Still doing all these things. I have been the only owner and driver, under 20k miles on vehicle, no mods added.


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