Steering Column problems of the 2016 Chevrolet Cruze

Tl the contact owns a 2016 Chevrolet Cruze. While driving approximately 35 mph and making a left turn, a grinding type noise was present coming from the steering column. The power steering malfunctioned and made the steering wheel very difficult to turn. During the failure, the "service stabilitrac" and "service power steering" messages displayed. The failure was not diagnosed or repaired. The manufacturer and local dealer were not notified. The VIN was invalid. The failure mileage was 9,070.

The contact owns a 2016 Chevrolet Cruze. While driving at any speed and attempting to make a turn, the steering column locked. The dealer repaired the steering gear. The failure recurred and all the instrument panel indicators illuminated. The vehicle was taken to a different dealer who was unable to diagnose the failure. The manufacturer was made aware of the failure and referred the contact to NHTSA. The vehicle was not repaired. The failure mileage was approximately 12,000.