Gasoline Fuel System Problems of Chevrolet Cruze

The contact owned a 2014 Chevrolet Cruze. The contact stated that while driving 45 mph, a Chevrolet impala crashed into the rear of the vehicle, causing the vehicle to fishtail and flip over several times and land upside down in the woods. The contact stated that the air bags deployed and exploded. The contact stated that the air bags obstructed the exit out of the vehicle. There was an unknown yellow warning light illuminated. There was a strong fuel odor coming from the vehicle. The driver was able to exit the vehicle through the rear window. The contact sustained injuries to the head, a gash on the leg, and had shrapnel embedded in the skin. Medical attention was provided. The driver was emotionally distraught. A police report was filed. Upon research, the contact determined that the failure might be associated with NHTSA campaign number: 14v372000 (air bags). The vehicle was towed to a tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was deemed a total loss by the insurance company. The manufacturer was contacted and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 14,302.

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The contact owns a 2016 Chevrolet Cruze. The contact stated while driving at various speeds, the vehicle inadvertently shut off without warning. The contact stated that soon after the failure, the vehicle independently restarted, and the vehicle resumed normal vehicle operation. The vehicle was taken to a dealer where a diagnostic test was performed and recommended that the fuel system be cleaned. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 33,000.

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The contact owns a 2018 Chevrolet Cruze. The contact stated while driving at 25-30 mph, the vehicle felt imbalanced and was shuddering. Additionally, the engine emitted abnormal knocking sounds. The check engine warning light illuminated. The contact then parked the vehicle a block away from his residence. The contact who is a certified independent mechanic, diagnosed that the fuel injectors had failed. The contact also diagnosed that the the fuel injector had melted and welded into the number one cylinder, causing the engine to misfire. The contact replaced the fuel injectors, the spark plugs, the fuel line, the fuel harness, and the vehicle software was flushed. However, the failure reoccurred. Upon further investigation, the contact became aware that the engine inside the vehicle was not the appropriate engine as it was a 1. 5 liters and its specifications indicated that it was an engine specifically designed for a Chevrolet malibu while the vehicle was a Chevrolet Cruze. However, the original owner of the vehicle, who was the contact's neighbor, had never replaced the engine. The contact then determined that the failure was associated to NHTSA campaign number: 19v642000 (electrical system, fuel system, gasoline, engine). The contact notified the dealer where the vehicle was originally purchased and informed them that the engine installed was not the appropriate engine. The dealer disregarded the information and informed the contact that he would be responsible for the cost of the repair. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 12,000.

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2014 Chevrolet Cruze. Consumer writes in regards to transmission shift problems. The consumer stated it took a while, before the gears shifted properly. Also, at times, there was a smell of gas and coolant. The battery cables were corroded.

Backing out of drive--seat belt on-car sped up at rapid acceleration--no control-ran into telephone pole--braked no results. Car circled in road and crossed road--tried shifting. No result turned off ignition just as car was to strike a big tree . Car stopped. Passenger side of car badly damaged where I hit pole.

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While driving a 2011 Cruze eco with approximately 11,000 miles the car caught fire. The car was last serviced by the deal approximately 4,000 miles ago (3 months). The car was 30 miles into a 43 mile trip when it caught fire, and prior to the incident there were no warning signs of any problems with the vehicle. The only indication of a problem was slight smoke coming from the engine bay, and then as soon as the car was stopped a flame came out between the hood and the cowl area. The car was totally engulfed within 5 minutes of stopping, and it was only after the first sign of fire was visible that the warning light on the dash boar illuminated. The car is a total loss, and Chevrolet has stated they will have someone contact me in 7 to 10 days to discuss the incident. From research online it appears this is not an isolated incident, and I am concerned as I was never warned via a technical bulletin or recall of any potential issue with this vehicle. Chevrolet has not seemed to be very concerned over this issue thus far, but I am pushing for action from Chevrolet.

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