Windshield Wiper/washer Motor problems of the 2012 Chevrolet Equinox

The contact owns a 2012 Chevrolet Equinox. While driving in inclement weather, the windshield wipers ceased to function. The vehicle was taken to the dealer (classic Chevrolet, 6877 center st, mentor, OH) where it was diagnosed that the windshield wiper motor failed. The manufacturer was notified and the contact was informed of NHTSA campaign number: 16v582000 (visibility); however, the VIN was not included. The contact asked the manufacturer why the vehicle was not included and was referred to NHTSA. The failure mileage was 57,000. The VIN was not available.

The contact owns a 2012 Chevrolet Equinox. While driving 70 mph, the windshield wipers stopped working. The contact stated that the windshield wiper transmission assembly was previously repaired at poage Chevrolet (851 w pearce blvd, wentzville, mo 63385, (636) 327-6268); however, the failure recurred. The same dealer was contacted and informed the contact that there was no recall for the failure. The manufacturer also confirmed that there was no recall and no warranty to cover the repairs. The manufacturer suggested that the contact call NHTSA. The failure mileage was 81,560.