Radio/tape Cd Player problems of the 2013 Chevrolet Equinox

Six problems related to radio/tape cd player have been reported for the 2013 Chevrolet Equinox. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2013 Chevrolet Equinox based on all problems reported for the 2013 Equinox.

1 Radio/tape Cd Player problem

Failure Date: 11/18/2018

Hvac buttons became inop. Therefore, no defrost. Very dangerous. No heat. No a/c. No rear defrost. Backlight buttons yes are illuminated. I replaced two fuses, no change. I replaced the hvac blower motor resister, no change. No defrost is very dangerous on my 2013 chevy Equinox lt 4 cyl 2. 4l. The battery is 10 months old. I disconnected the entire battery for 15 minutes. No luck. Yes the entire radio works fine. Audio is good. However, the popup on the radio screen which reflects the fan speed motor changes is not showing up when I adjust the fan speed.

2 Radio/tape Cd Player problem

Failure Date: 05/15/2018

The infotainment radio system failed. This controls not only the radio but the backup camera and the hands free calling. Been googling and it appears to be a common problem that is not being resolved. I called gm and they put me with gm infotainment team and they acknowledged that there is a problem but it is not a recall item at this time. Nothing is being done and the repairs are $1200. 00.

3 Radio/tape Cd Player problem

Failure Date: 02/21/2016

The radio failed in oct 2015. No display or controls. Reported it to the dealer and they ordered a new radio. It took 3 months. They installed the new radio in Jan 2016. On 2/21/16, radio failed again. No controls and blank screen. Am stations appeared but it stuck on an fm station. I only started the vehicle and hadn't moved yet. I didn't receive a work order for the repair, but did on the initial complaint.

4 Radio/tape Cd Player problem

Failure Date: 11/23/2015

I have had my car to the dealer 4 times for the middle console that controls the hvac, radio, camera, ect. The radio was replaced once. Now, I have a complaint with gm and they told the dealership, give the car back, there isn't anything we can do if you can't replicate it. This happens usually when I am starting the car, but happened while I was on the phone driving. The call came back when the system rebooted. These issues began around the 18k miles and I am at 31k miles now. It happens no less than twice before I take it into the shop. I had it in the shop another time because I pressed the gas peddle after a complete stop and didn't go anywhere. Then all of a sudden, I was at 3000rpms. This issue began at the 31k miles and only occurred once. Again, they couldn't replicate it, so there was nothing to fix. The car is still under original factory warranty.

5 Radio/tape Cd Player problem

Failure Date: 11/03/2014

First issue is the radio/center console screen will reboot while often. This happens randomly and will happen while the car is driving. I have had it happen at least 10 times. Second issue is that when even though the car was in drive, when you pressed on the gas the car would not go anywhere. The engine would rev up but the car would only move about 1-2mph after you floored the gas petal. We have taken it into the dealership twice now for these issues but the computer in the car will not say anything is wrong.

6 Radio/tape Cd Player problem

Failure Date: 08/05/2014

At 7pm est, as I was coming up to make a right turn I noticed the sound of my radio shut off, in a split second I looked at the digital display and all the lights were off, then as I was turning the power steering suddenly was off and I had a hard time turning the wheel to the right, the engine completely had shut down, I then was pulling off to the right side into an empty space for safety when my vehicle started on its own without any attempt to turn the key in the ignition. I am absolutely terrified. This is a brand new 4/2013 lease with only approximately 7600 or so miles noted. I am deeply concerned for not only my safety but the safety of the general public.


Other Equipment related problems of the 2013 Chevrolet Equinox



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Equinox Service Bulletins
Equinox Safety Recalls
Equinox Defect Investigations