Brakes Failed problems of the 2018 Chevrolet Equinox

Tl-the contact is speaking on behalf of his daughter who owns a 2018 Chevrolet Equinox. The contact daughter was approaching an intersection going low speeds when the brake pedal failed to engaged properly and traveled to the floor causing the contact to crash into the vehicle rear end. No injuries sustained. No medical attention contacted. No police report made. The contact and the other individual exchanged insurance information. The contact daughter managed to drive the vehicle to her resident adn contact her father. The vehicle was taken to the dealer priority Chevrolet (1495 s military hwy, chesapeake, va 23320 757) 424-1811) where at this time is begin diagnosed. The vehicle sustained damages to the front grill and bumper. The manufacturer was notified of the failure and a case number was provided. Nhtsa campaign number: 18v576000 (service brakes, hydraulic) as a possible solution to the failure. However, the VIN was not included. The failure mileage was approximately 61,000. Ck.

Brakes failed following a vacuum pump failure while driving at faster speeds on a busy city street (45mph). "reduced engine power" was displayed and when I applied the brakes, the pedal felt solid and did not depress. Using the neutral gear and parking brake I was able to stop the car. This could have been a fatal failure in a different scenario with a lesser driver.

9 months aga, complete brake failure while driving on the highway. Dash said service brake assist. Turner Chevrolet in crosby, TX replaced the vacuum pump making the brakes work. Now we had the same issue again while driving on the highway at highway speeds. In both cases, we instantly lost all braking, but were able to slow down by letting off the accelerator and had enough distance to slow down.