general problems of the 2018 Chevrolet Equinox - part 2

The vacumm pump grenaded and sent metal chunks into the camshaft knocking the reluctant wheel out of position causing the car to shut down and lose brakes and power steering. There were no prior engine codes or warning. Multiple mechanics verified this and it is a known issue. Gm needs to deal with this and should put out a recall. Such a new vehicle should not need motor work at 70k miles!!.

My 2018 Equinox is not included in any recalls. However, it has been in for engine repair, even though the vehicle only had 70,000 miles on it at the time. After that, the abs system was acting up, the automatic door locks and locking mechanism failed and went outs, the brakes have been repaired three times and the suspension is worn down. I only have $86,000 mi on it. I am now getting ready to take it in again for transmission issues. My car is not included in any recalls, but seems to have the issues stated and all the recalls.

I'm writing to request an extension of the recall for the brake vacuum pump issue and seek compensation for repairs on my 2018 chevy Equinox. In November 2023, while exiting [xxx] in warwick, ri, my brakes failed despite full pressure. I had to steer into the breakdown lane and eventually stopped in a parking lot. At the time, I was nine months pregnant and extremely shaken. After stopping, the vehicle exhibited erratic behavior and not stopping, entering "limp mode. " the car was towed to a local mechanic who initially thought the brakes were at fault. It was later diagnosed at sullivan tire that a "catastrophic failure of the brake vacuum pump" caused camshaft damage, leading to repair costs of $3,197. 17. The mechanic stated this failure was unprecedented for a vehicle with only 64,271 miles. I discovered that a recall for this issue exists but does not cover the 2018 Equinox. Many owners of this model have reported similar problems. Requests: recall extension: please extend the recall to include the 2018 Equinox and other affected models to prevent further incidents. Compensation: I seek reimbursement of $3,197. 17 for repairs. I have documentation and faulty parts available for inspection if needed. I have contacted chevy and they have not been helpful, and this needs to be filed for a full recall. Attached are the repair invoice, proof of faulty parts, and links to related complaints. I look forward to your prompt resolution to prevent future issues for consumers. I still have the damaged parts for proof failure in my possession. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The contact owns a 2018 Chevrolet Equinox. The contact stated that the vehicle failed to remain running after being started. While depressing the brake pedal, the vehicle was slow to respond. The contact stated that his brother used an odb scanner and retrieved dtc codes: p0017 (crank shaft phaser, exhaust camshaft, valve cover gasket), p1556 (variable-solenoid), p0011 (camshaft), po0014 (engine), and p2227 (turbo charger). The vehicle was taken to an independent mechanic and the contact was informed that the failure was related to the timing chain, cam shaft, brake booster, and vacuum pump. The contact called the local dealer, who stated that there was no coverage for the repair under recall or warranty. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 182,000.

The vacuum pump that controls the power brakes broke/went tight, causing the brake pedal to get extremely hard and almost caused us to crash on the interstate. It turns out that this vacuum pump is attached to the camshaft on the 2018 Equinox and it doesn't have a shear pin, so when it goes tight, it destroys the camshaft and timining chain as well. It will cost over $4k to repair. This is a huge safety concern, not to mention the unexcpected costs to the consumer. Gm is well aware of this issue, and has issued recalls on the same vacuum pump on different models of Chevrolets/gmcs.

Car stopped working at 72k miles. Sputtered, stopped, cranked but no start. P0017 error - which has a TSB on it. Camshaft position error. Chevy knows about the issue but just hopes it happens outside of warranty, which is not acceptable. Vacuum pump also had catastrophic failure.

Service brake assist.

The contact owns a 2018 Chevrolet Equinox. The contact stated that while at a stop light and releasing the brake pedal, the vehicle shutdown before the accelerator pedal was depressed. The contact turned off the vehicle and the vehicle failed to restart. The electrical systems in the vehicle turned on and off and the doors were locking and unlocking independently. Additionally, the instrument cluster warning lights were turning on and off. The contact also stated that the parking brake and traction control functions were engaged. The contact released the brake pedal and the vehicle jolted and turned on and restarted. While driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted and referred her to the NHTSA hotline, but no additional assistance was provided. The failure mileage was approximately 99,400.

The contact owns a 2018 Chevrolet Equinox. The contact stated that while depressing the accelerator pedal, the turbo charger failed to operate as designed, and the vehicle failed to accelerate as intended. The contact stated that excessive pressure was needed to depress the accelerator pedal. The message “engine power reduced” was displayed due to a low coolant level. Additionally, the contact was adding 2-quarts of engine oil to the vehicle weekly. The contact stated there was oil on the ground underneath the vehicle. While checking the oil level, the contact saw smoke coming from the exhaust. The check engine light was illuminated. The contact was made aware of the special coverage program, NHTSA id number: 10171426 (engine and engine cooling, air bags, service brakes, hydraulic); however, the year vehicle was not included. The vehicle was taken to an independent mechanic who replaced the oil line connected to the turbo charger; however, the oil leak persisted. The manufacturer was informed of the failure and referred the contact to the NHTSA hotline to report the failure. The failure mileage was unknown.

When backing into my drive way moving the gear from d to r the car will jump. This has made it to where I fear to park where I have to reverse. As well as when I started driving down the road the auto stop start kicked on while doing 30 when the car powered back on in the busy intersection the car was clunking I pulled over ASAP and took a look under the car to make sure nothing was leaking when started back up it went away. It’s very unsafe to have a car that you can’t disable the auto stop feature from coming on as if the intersection was not a safe place for this to happen.

The “check engine” light is still on regardless of the maintenance done on the vehicle. The oil pump is possibly damaged after pieces from broken vacuum pump may have entered into engine.

Has had 2 codes come up for bad fuel injectors maybe more before it hit 50,000 miles dealer can't recreate cases a bad miss fire really surprised it runs.

The vacuum pump in my 2018 Chevrolet Equinox no longer works. I have a “hard brake” and when I attempt to stop at low speeds there is a grinding sound with my vehicle.

Winter 2020/2021 I had to replace my exhaust manifold and now winter 2021/2022 I am having issues with my turbo/super charger but same code of p0299 for both incidents. Wondering what is going on with my vehicle. I bought it at 42,000 miles and now has 88,000 on it.

On approximately 11/18/21 3:30 pm I drove my car and the engine just died. Busy street. It took me 30 minutes to restart and pull safely into the first parking lot I could get to. Every time I went to start vehicle it would take 3-4 minutes each time, I had to turn car completely to stop the car from trying to start. When it finally started it would only go 10 feet before the engine stopped running. I had to have my car towed to the dealership. On 12/8/21 the dealership called me and said the the pump which is inside the engine failed and that the engine would have to be replaced for $8,500. 00 help!.

62 k miles car completely shut down and power steering became useless making it extremely hard to even move out of traffic. There were no warning lights car has always been fully serviced at dealership. Vac pump failed causing camshaft to break , bending pistons new engine required. Car at dealership going into 3 weeks now.

The contact owns a 2018 Chevrolet Equinox. The contact stated while driving at approximately 55 mph, the "engine power reduced" message was displayed on the instrument panel and the vehicle unintentionally went into limp mode. The check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the turbo charger assembly needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer where it was diagnosed and determined that the turbo charger boost assembly needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer for the last time where it was diagnosed that once again the turbo charger boost assembly needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 54,717.

When my cats gets turned on my radio doesn’t turn on so I have to reset it until it turns on meaning I have to press and hold for 20sec to get the volume knob lite but my radio doesn’t work and on top of it the auto stop is tripping when I do auto stop the car turns off and restarts on its own and shows light on dash saying traction control on or off and then it will say brake release and than brake check my steering wheel controls don’t work meaning my auto control isn’t working to set and one day out of nowhere it will all work like nothing happen radio will turn on but I can’t turn volume on or change station and it’s a frozen screen and sometimes it goes all blank black but I can hear music with no screen.

The oil plug is weak and damaged.

10/2019 - while driving on highway, coming into a construction zone, I went to slow down. When I pushed my brakes to slow down, they were very hard and was unable to push them down. Ended up having to drive off the side of the road to avoid collision. Vaccum pump failed which caused a failure in my brake assist system. It was fixed under warranty. 9/2020 - driving on the highway and went to slow down when the same thing happened again and I was unable to slow down. Again had to drive off the side of the road to avoid collision. This time when the vacuum pump failed, it broke a gear causing metal pieces to be sucked in the engine and now my engine is needing replaced. This is a common problem with this car based on the research I have done but my VIN is not included in recall. I feel this is very dangerous to happen twice in less than a year while traveling high speeds and being unable to stop. I have 2 young children that I no longer feel safe putting in this vehicle.

Driving down the road the car started to smoke under the hood area and all I could smell was burned plastic. Pulled over and got out. Not even a minute later the car burst into flames.

Engine problems.

My car literally died out. All of a sudden the rpms went up high and it started to sputter. At one point had to push foot all the way down on gas peddle.

The vehicle hesitates and at times does not accelerate when the accelerator is depressed, primarily noted in cold weather conditions. Hesitations have occurred on several occasions but there have been two occasions when attempting to merge into oncoming traffic, the vehicle did not respond to accelerator input, once occurring from a stationary position and one time occurring when driving approximately 30 miles per hour with both incidents occurring on city streets with a posted speed limit of 40 miles per hour. The vehicle has been taken to the dealership on several occasions and the defect apparently is with the charge air cooler.

When coming to a stop engine constantly shuts off.

I was driving down the highway and I got an error saying engine power reduced, and my engine cut out, and then right after, I got an error saying brake assist on, and my brakes felt like a brick when I tried to push them. I made it to the emergency lane on the hwy, and pushed my brakes really hard and then put the parking brake on. After getting it towed to the closest dealership, the service advisor told me this is a known issue with Equinoxs with my engine type, where the vacuum pump goes out, and then the gear running it brakes, and then the metal from that gear got sucked up into my engine. That vacuum pump connects to both my brakes and my engine, which is why I lost both at the same time with no prior warnings or any indication anything could be wrong before it happened. My engine is now completely blown with no warning. It's a known issue with the factory part, and they assured me it had nothing to do with maintenance or anything, some of the vacuum pumps they used are just bad. There are no open recalls on my VIN. This could have been very bad. I lost my brakes and my engine going highway speeds on a bridge. I was just lucky enough to be able to make it to the emergency lane and stop without getting hit or hitting anyone else.

Tl- the contact owns a 2018 Chevrolet Equinox. The contact stated that on several occasions while stopped the fuel saving system had activated and shut the engine off but when the driver lifted off the brake pedal the vehicle had shut off. After restarting the engine the vehicle operated as normal. The vehicle was taken to the local dealer camino real Chevrolet(2401 s. Atlantic blvd, monterey park CA. ) who was unable to duplicate the failure. The manufacturer was not notified of the failure. The VIN was not available. The failure mileage was 20,000. Jft.

The auto stop is annoying and I feel dangerous. There is a hesitation and a lurch when pulling out in traffic. I never would have bought this if I knew it. Never again will I buy anything like this.

Took car to dealer for routine oil change and service, I reported to them a very frequent problem with car hesitating to accelerate andjerks at speed between 40 and 50 mph also passsenger can feel this riding in the back seat. Took to dealer they said nothing showed on computer but gm has software issue. For the price of cars feel that this is not acceptable performance to have to drive an otherwise nice car I notices several other similar complaint on this website.

When I need to accelerate to pass a vehicle or speed up from a off or on ramp, engine light, abs light, check esc light, all come on and cruise control is not able to be used. Engine has to be shut down. Transmission is slipping as well.

At certain times there is a slight surge. It occurs most often after the vehicle has been in a stopped mode. When the foot is removed from the brake, but before the accelator pedal is touched, there is a slight surge which is not normal or safe. Occasionally, it also occurs while the vehicle is in the highest gear.

Tl the contact owns a 2018 Chevrolet Equinox. When the air conditioning was being operated, white shiny debris came out of the air vents inside the vehicle. The vehicle was taken to bommarito Chevrolet south (6127 s lindbergh blvd, st. Louis, mo 63123, (314) 487-9800) where the contact was informed that the debris could be from the outside environment. The vehicle was not repaired. The contact mentioned that the white flakes were tested by a company called analytics corporation who informed the contact that the white flakes was combined with different metals, which were considered hazardous. The manufacturer was made aware of the failure. The manufacturer was not contacted. The failure mileage was 1,500.

Takata recall -car engine light is coming on now on 3 separate occasions once on highway once in. Side street and then in after just starting car . Has been service now all 3 times and emu system was fully replaced . It will go into safety mode and there is a very strong smell of gas. The engine then runs high and car locks up. The car is feels like it is stressing at even 35 miles before the engine light appears. I have service paperwork from the first two services and pictures of the car in safety mode. It is currently in the service department again for the 3rd time now. Purchase the car only 5 months ago . Onstar picked up on highway 5. 30. 18 , picked up from service then on 6. 2. 2018, had car for 2 hours car went back into service same day 6. 2. 2018 back to dealership, picked backup 6. 5. 2018 and then back in dealership 6. 6. 2018 for on going issues and still there with no resolution at this point.