Owners/service Manual problems of the 2018 Chevrolet Equinox

Two problems related to owners/service manual have been reported for the 2018 Chevrolet Equinox. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2018 Chevrolet Equinox based on all problems reported for the 2018 Equinox.

1 Owners/service Manual problem

Failure Date: 10/07/2019

I was almost in a rollover accident on oct 7, 2019. I was travelling on state highways from auburn, PA to hershey, PA at apprx 930am. Roads were damp/wet but rain had stopped. Since I purchased my vehicle, I had always engaged all safety features including lane keep assist (lka), collision alerts, etc. This was main reason I upgraded from my 2014 Equinox. On rt 183, heading up a winding mountain road, I almost lost control several times, despite driving well under speed limit. **note: my bf and I had previously complained to dealer, and even had it in for service, bc we both felt car pulled to the right on its own. We are both extremely safe, experienced, non-distracted drivers and thought something was quite odd/off. Dealer found nothing. Closer to hershey, I was coming around a bend in the road on I believe rt 743 when suddenly my car pulled me severely to the right and almost over an embankment, which would have led to a rollover crash and potential serious injury or death. By the grace of god, and great driving, I just missed a stone wall, and my ?1/4 mile swerving skid back and forth ping-ponged me all over the roadway, barely avoiding mailboxes, fences, and a house. Luckily oncoming traffic did not appear until I straightened out of my skid. I called the dealer and said "my car just tried to kill me. " after research, they called me back and said to turn off the lka. I have, and car no longer pulls to the right, ever. I read the manual, and buried around page 254 is a small black box warning that says to disengage lka on wet, curving roads or collisions may occur. Really???? people can die, and the warning is buried on page 254??? I have talked to other newer car owners who have had similar experiences in other cars/brands. I think these "safety features" are a double edge sword and need further research. I almost died.

2 Owners/service Manual problem

Failure Date: 01/06/2018

1) fca - forward collision avoidance does not work properly. This allowed our vehicle to strike another vehicle in the rear. It intermittently will give warning of being close to cars in front of it. In the accident there was no warning from the fca 2) fab - forward automatic braking failed to work - it did not engage when our vehicle struck a car in front of it. Our vehicle was traveling 7mph which is in the specified range per the owners manual. 3) ldw - lane departure warning does not function properly. This system does not warn when our vehicle crosses over a lane marker line nor does it give a gentle assist to the steering wheel. Our vehicle was taken to dealer, and dealer ran diagnostics and took for a test drive. They claim that it is within factory specification, but agreed the systems did not appear to work as described in the owners manual or as advertised. We took a new 2018 Equinox for a test drive, anf found the fca and the ldw failed to perform properly the same as in our vehicle. This appears to be a systemic failure in 2018 Chevrolet Equinox vehicles.


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Equinox Defect Investigations