general problems of the 2020 Chevrolet Equinox - part 2

This model has an acceleration problem like its older counterparts. While on the interstate and in traffic it chooses to decelerate and almost cut off. No prior warning given.

I was driving at about 25 miles per hour and the vehicle made a banging noise and shut off. I went to restart and nothing would happen. I then had it towed to a local dealership. Upon evaluation the vacuum pump went out and caused catastrophic engine failure. I purchased brand new and there was no indication I had a problem. The vehicle was making no noise and no lights were on prior to the incident. I am told the repairs to the motor on a vehicle 3 years old are going to be $4,500. I have told the dealership I would like all of the parts that are removed and replaced from the vehicle when repairing.

Experienced brake issues in March of 2022, brake pedal became extremely stiff and difficult to use. Bulletin showed an issue with vacuum brake pump and that was replaced with the exact same faulty part. On 12/28/2023 my engine blew in the middle of the road, leaving myself and my children stranded as I could not shift the vehicle out of neutral for quite sometime. The faulty vacuum brake pump caused the cam to break off the shaft- resulting in debris inside the engine.

I was traveling the interstate i90/94 , merged to the exit ramp and found the brake pedal hard and unable to push to brake. I had to slide the car into neutral and use two feet on the brake pedal to slow down enough to make the corner at the end of the off ramp. All due to a faulty vacuum pump. The debris from the exploded vacuum pump were sent through the engine. And after having the car fixed it now uses about a quart of oil every 500 miles. Engine is shot! seriously bad engineering design that will kill someone if it hasn't already. I am 5'11" and weigh 190 lbs. I estimate it took around 200-250 lbs of force to push the pedal to even start to slow. If I hadn't had over 40 years of driving experience, this would have ended in a catastrophic incident.

The vacuum pump has exploded 3 times, twice under warranty and now outside warranty. This time it has taken out the camshaft.

On going issue since August 2023. Same issues that a class action suit was filed but did not incude the 2020 model. This has happened in Aug 2023, oct 2023 and now Feb 2024. Low oil pressure engine power is reduced I have been towed 3 times I have dealt with castriota Chevrolet, hudson FL where I purchased the car who would not speak with me I have dealt with Chevrolet of milford who claims I only needed an oil change but since August this is the 3rd time this is happening and jonathan does not return my call I have sent all my invoices and expenses this has cost since it happened to Chevrolet corp and filed a complaint but they said there was nothing they could do, this is the case number and contact person selinda Chevrolet customer assistance service request number: 9-10909483433 phone number: 1-866-790-5600, extension: 5912260 I contacted the states attorney office and they advised I contact you, so here I am. I have photos, invoices and receipts to back up everything and the things there is not enough room to fit in this space. This car is a hazard to me, the drivers on the road, my family and grandchildren I pick up daily. It does not belong on the road or traded in to have someone else have these issues. You do not get any warning, it just happens. The class action suit was for this problem up to 2017 models. This is what is in the suit: the lawsuit stresses that operating a car without sufficient engine oil is dangerous and can lead to an engine fire or an increased risk of accidents. Per the suit, gm itself warns drivers in its owners’ manuals to stop driving if their car’s oil pressure is low, stating that the engine “can become so hot that it catches fire. ” the lawsuit goes on to stress that if an affected vehicle’s engine is damaged enough, it could fail to accelerate properly or shut down unexpectedly while the car is being driven. This could lead to an accident or leave drivers and their passengers stranded in an unsafe location, the suit says.

The contact owns a 2020 Chevrolet Equinox. The contact stated that the check engine warning light was illuminated. While driving, the vehicle was sputtering. The vehicle was taken to the local dealer, where it was diagnosed that the fuel pump driver module was defective. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer, who was unable to duplicate the failure. The contact stated that the failure was related to NHTSA campaign number: 19v667000 (fuel system, gasoline). The manufacturer was not contacted. The failure mileage was approximately 29,165.

Was backing out of driveway to street, car stalled in the street and would not restart. Took to dealership which indicates that fuel pump shorted, fuel pump modulator issue, fuel injectors need to be cleaned/replaced and that spark plug need to be replaced. I have done regular oil changes on this vehicle and only has 66050 miles on it. It was purchased as a new vehicle January 2021. Mileage is partly highway due to child away in at college. Check engine light came on before stall and code indicated that engine running lean which was told to shop when I took vehicle in several weeks ago indicating engine not operating properly. No warning light on when checked by shop, was told that they could not find issue. Several weeks later vehicle stalls and now needs approximately $3200 worth of parts and work done.

Car will not accelerate over 25mph…oil leaking from somewhere…car starts rattling and making putt noises…car now randomly blinks headlights and interior lights when idle flashing off and on…sunroof will not close but goes back—shade as well. Radio screens turns black and stays on while car is off. I hate this car!!!.

Problems with engine—replaced now transmission issues. Unknown—everything that’s recalled I’m having those problems.

The Equinox completely lost power (engine and electrical) turned off while the vehicle was in drive on the road. Once at a complete stop, I pushed the brake and start button. The car attempted to start for a few seconds (clicking sound) then finally started back up. This is a major safety concern. Luckily I was able to get the car running again with no issues but if it had not turned back on, I would have been stranded on the road with no power to even put my emergency caution lights on. Thankfully I was not on the expressway going the speed limit or at a busy intersection. I could have been in a car accident because I was stalled with zero power to the entire vehicle. The vehicle was eventually towed to a Chevrolet dealership and the ecm was reprogrammed and the vehicle is back in my possession.

My 2020 Chevrolet Equinox, while accelerating, will give off a service warning "esc", along with flashing check engine light, and continuous lighted oil & traction control. Once I pull over, shut the car down and restart it goes away. This happens at least once a month, and is very scary. I had taken it to the dealership before my warranty ended, and all they did was change a spark plug. This is a huge issue for a car that is less than 3 years old.

I’ve been experiencing not one or twice but more than 5 times. When I’m about to stop my car stalled and can’t even used my hazard light which is not safe in the dark area. Hope NHTSA will see this one to avoid future accident. Oh brake sensor is already been replaces by the dealer last year. But it still keep on stalling.

They finished oil in 2000 miles and doesn’t appear any warning.

The contact owns a 2020 Chevrolet Equinox. The contact stated while driving approximately 35 mph there was a loud pop from under the vehicle. The contact stated that the vehicle lost all engine power and she was able to coast off to the side of the road. The contact stated that she attempted to restart the vehicle, but only heard a clicking sound when she would depress the ignition button. The contact stated that multiple warning lights were illuminated. The contact had the vehicle towed to a local dealer. The vehicle was diagnosed and it was determined that the vacuum pump had seized which had caused the engine pistons to continue running which severely damaged the engine. The dealer determined that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 106,000.

Vehicle had 3 warning go off while driving. Vehicle engine is shaking. It decelerate and I couldn’t go over 35. No power going up hill. Traction controls shut off, check engine, and sec service came on. Now messages of braking system and emission from on star. Had a similar incident over thanksgiving and I was told I needed an oil change because there was low oil. My car was at 58% for oil change. Now I’m at 83% and it shouldn’t need oil. There have been multiple issues with lag time from pushing the gas to engaging. This vehicle has had more issue than any other chevy I have owned. Transmission seals off the lot. This is not building confidence in safety at all.

The contact owns a 2020 Chevrolet Equinox. The contact stated while driving into her driveway, the vehicle lost motive power with the check engine warning light illuminated. The contact stated shifted into park(p) and then turned off and restarted the vehicle. The vehicle was not yet diagnosed or repaired and was awaiting a scheduled service appointment at the local dealer. The manufacturer was made aware of the failure. The approximate failure mileage was 27,500.

Engine power reduced keeps appearing check engine light still on after oil change oil is always empty after an oil change leaking oil gasket.

1. Vacuum pump and exhaust camshaft failed. 2. No, service center kept the parts. 3. Vehicle stopped operating while driving putting driver, passengers and public safety at risk. 4. Yes, the problem was confirmed by service center. 5. Yes, vehicle/components were inspected by dealership/service center. 6. No, no warning lamps, messages or other symptoms of the problem prior to the failure. 7. First appeared on 10-09-2022.

While driving the brake pedal became very hard to press and stopping distance increased greatly. The check engine light and service brake light on the dash became illuminated. After looking online it became apparent that there are a lot of people with Chevrolet vehicles equipped with the 1. 5l engine that had the same problem and the cause was a faulty vacuum pump. I removed the vacuum pump and it has broken pieces that have fallen off of it and are now inside of the engine and will need more engine components removed to have access to remove all of the metal fragments.

We received a message on our in car display that said reduced engine power and the check engine light came on. We stopped, we raised the hood to investigate and there was oil all over the engine and engine compartment, as well as under the vehicle. The oil dipstick was out of its place by about 2”-2 1-2” that is where the oil came from. When I refilled the crankcase to replace the engine oil that was lost, it took about 3-3 1/2 quarts to refill (oil capacity is 4. 5 quarts). When taken to the dealer for service, they said there was gasoline in the oil and that the engine oil needed to be changed. Once the oil was changed and the vehicle was test driven, the dealership said there was no gas in the oil, but gave no explanation as to what caused the oil dipstick to become raised from its normal position allowing the oil to escape. Oil and gas could cause a fire on board the vehicle. Oil could also get on the tires as well as the highway, causing a loss of traction and control of the vehicle, as well as other vehicles and drivers that ran into the oil/gas that fell from the vehicle to the road surface.

Computer issues, dash sceen glitching freezing or not workimg correctly. Hard shifting and idling. Steer asist reduced msg. Gears geeting stuck.

2020 Chevrolet Equinox. Constituent stated that they experienced a loss of power steering while driving, the consumer stated while driving the power steering died. The driver had difficulty maintaining the vehicle and swiped a guardrail. The vehicle did not indicate an issue until after the failure ocurred. The manufacturer was contacted, but did not offer any assistance. The manufacturer stated the collision caused the power steering to fail, but refused to send the consumer the report.

When my car is parked (no emergency brake on) on a slight incline & the driveway is completely dry, it slides down the driveway 10-20 feet in its own with the wheels turning. It has happened at 4 times & once someone was trying to get out & it was frightening. It’s ended up on the sidewalk where it could hit pedestrians. I can’t drive an unsafe vehicle & the dealer says since they can’t replicate it, they can’t fix it (as if I’m lying that it happened) & to just always use the emergency brake even though the car manual doesn’t say anything about that being how the car works.

Water pump failure noticed on 2/17/22. Engine noise sounded like loose engine belt. Car taken to beaty Chevrolet dealership in knoxville, TN. Problem confirmed failed water pump at 14,804 miles. Dealer replaced pump quickly. Concerned about long term engine issues due to water pump failure. No warning lites or indication of failure from car systems.

The contact owns a 2020 Chevrolet Equinox. The contact stated while driving 40 mph, the vehicle decelerated independently to 20 mph with the steering wheel locked. The esc message was displayed on the instrument panel. The contact continued to drive to the residence. The contact had the vehicle towed to a local dealer who inspected the vehicle and diagnosed the failure as water leaking into the engine which caused the electronic failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. The VIN was not available.

The contact owns a 2020 Chevrolet Equinox. The contact stated while starting the vehicle, the vehicle started to shake and then stalled. The contact stated that the check engine warning light was illuminated. The contact started the vehicle and drove to her destination. The contact stated that the check engine warning light disappeared the following morning. The contact called and made the local dealer aware of the failure. The contact also called feldman Chevrolet of livonia (32570 Plymouth rd, livonia, mi 48150, (734)237-1006) and notified the dealer of the failure. The contact stated that on July 27, 2021, the vehicle stalled without warning. The vehicle was restarted however, the failure recurred. The contact was able to drive to her residence. The contact called a third local dealer george matick Chevrolet (14001 telegraph rd, redford charter twp, mi 48239, (313) 332-7572) and made them aware of the failure. The contact stated that she experienced the failure again on July 28, 2021. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 18,600.

The check engine light keeps coming on and off right after I had an oil change. Now my engine shimmers or vibrates in a funny way. This vehicle is not even two years old.

The issue is not consistent so dealership will not be able to solve the issue. No warning lights. No components have not been inspected by manufacturer. Issue occurs when it wants to. When in auto stop and vechile wants to start back up, vechile loses all power, windshield wipers turn on for few seconds then vechile starts back up. Seems like a reset. This is very dangerous when sitting at inersections. This is happened several times.

As this car was being driven down the highway, about 10 minutes into my drive, smoke started coming from the vehicle, I pulled over, a passer by ran over to me telling me to get out of the vehicle that flames were shooting out of the bottom. As soon as I exited the car, the entire car was engulfed in flames. The entire car was burned to the ground. The fire department was called and extinguished the fire. Gm refused to recall this vehicle or to take any responsibility.

Engine light and reduced engine speed come on, dealership states it is due to bad gas. Have purchased gas from multiple venues over 6 months, engine light with reduced speed has happened 4x in 6 months .

Tl- the contact owns a 2020 Chevrolet Equinox. While driving 5 mph the brakes started to fail with warning and the vehicle began to shake excessively. Engine light and traction control light illuminated. The contact took the car jim trenary Chevrolet(501 auto mall dr, o'fallon, mo 63368) where the vehicle is being serviced. The VIN was not available. The manufacturer was not notified of the failure. The failure mileage was 400. Lj.

This complaint is not the result of an accident, but to prevent one from happening and possible taking lives of people. The keep lane assist (lka) is dangerous in that if you are depending on it. There are occasions that normal traffic lines are present and for some reason the just disappear and are not present and it is possible for the vehicle to veer off the road or into the opposing lane. General motors does provide a means of turning lka off, but it re-enables every time the vehicle is started. The auto stop (as) has the issue that if you stop and your vehicle stops running, you can be in a situation where you cannot get out of the way in time to prevent an accident because the vehicle has to have time to restart. Other manufactures provide a means of disabling as with a switch but general motors does not. I called the dealership and general motors and both declined to deal with the problems.

Oil consumption. . . Loses 1 qt every 1000 miles driven. . . Car only has 28,000 miles driven on it. . .