general problems of the 2020 Chevrolet Equinox - part 2

I was driving the car and suddenly the car started accelerating on it's own. No cruise control was on . My wife was in the passenger seat and it was lucky as I did not panic , just taped on the brakes to slow down. This happened many times until we got home and it is dangerous and scary, also this is a know problem with this model car. No lights or warnings came on. We could have easily crashed into a vehicle in front of us, run a red light , etc. No inspections by anyone, maybe it was inspected by the dealer?.

The vaccum pump seized which is connected to the camshaft which broke causing the timing chain to break. This caused the vehicle to lose breaking g power and almost wreck.

Engine loss of power while on highway. When tried to excelerate engine sputtered, going up small incline it would not exceed 50mph. Took to auto shop and spark plug tip was broke and error for cylinder #1. They said take to dealer. Took to dealer and they said engine failed. Cyclinder #1 no combustion. Vehicle had 87,000 miles. Engine had to be replaced. $13,000. Gm assist covered some but I paid $9072 to replace engine. Vehicle at approx 25000 miles had same issue. I took to dealer and they said a spark plug was cracked and had to replace. I took my vehicle in every 7k miles for oil change and inspection to local conrad’s total car care. I was originally quoted verbally $9900 for engine repair. I called gm to file a complaint and they said engine “gm cost assist” program called me. When they got involved they offered $4100 towards repairs and dealer - serpentini westlake, OH increased their quote to $13k so I still pair $9072. Dealer got an extra $3k for me calling gm to complain and I “saved” or got $800 benefit from gm cost assist. What a scam. Dealer refused to give me paperwork showing the details of repairs or breakdown of cost. I received a receipt that stated engine replacement $9072. They wanted me to sign the receipt but would not let me read or view any of the attached paperwork. I refused to sign the receipt and they reminded how much of a favor they did for me by giving me a loaner for approx 10 days while replacing my engine. They additionally said they aren’t required to provide me with any details regarding the gm cost assist or pricing.

The contact owns a 2020 Chevrolet Equinox. The contact stated while driving 35 mph, the accelerator pedal was depressed; however, the vehicle failed to respond. The message “engine power reduced” was displayed. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the transmission and engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The failure mileage was 95,000.

I put the vehicle into reverse to back in into my garage when it suddenly lurched forward and hit the garage door on the garage across the alley. There was damage to the garage and the car's front end. It has never done anything like this before.

Engine light continues to turn on after taking it to shop multiple times and no one can find the problem. Code shows p0299. Everything has been checked and there’s nothing to correspond with this code. This has been going on for a year now with multiple fees paid to diagnose and repair.

I have 149,000 miles in this car. In my lifetime of being the one owner and purchasing this car brand new the vacuum pump has failed five times. Twice now resulting in blown engines. And still no recalls.

The contact owns a 2020 Chevrolet Equinox. The contact stated while driving approximately 40 mph, the vehicle went into limp mode and failed to exceed 10 mph. The check engine warning light was illuminated. The vehicle was taken to an auto repair shop to purchase a diagnostic tool; the diagnostic tool was used to diagnose the vehicle. The diagnostic scan tool determined that the ecm module, air induction system, and oil pressure system needed to be repaired. A dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline. The failure mileage was 144,919.

We were driving on the highway and just exited. My husband hit the brakes and the pedal was hard to push. He basically had to put all his weight on the pedal in order to slow down. Once we were able to stop completely, we got the 2020 chevy Equinox looked at and we were told that the vacuum pump that is attached the the cam shift exploded and pieces were in the engine. This has caused approx. $3000 in damage that me and my husband can't afford. The vehicle is still at classic Chevrolet in grapevine. We are going to have to tow it back to my brothers until we can afford the payment to fix it.

Engine piston failure cannot get it fixed new engine on order 5 weeks now chevy will not even talk about it.

I was operating the vehicle when it suddenly shut off in traffic. I attempted to restart the vehicle and received a "reduced engine power" and "service brake assist" message. The vehicle had a clunky noise and failed to restart. Upon inspection at the dealership, I was told that the vacuum pump inside the engine had exploded and sent metal components throughout the engine system. No previous issues or warnings were present prior to this failure. This is a safety issue as the vehicle gave no warning signs of issue and shut off in the flow of traffic with very little ability to brake or steer out of the way.

The contact owns a 2020 Chevrolet Equinox. The contact stated that while driving at various speeds and attempting to accelerate from a stop, the engine started choking. The vehicle lost automotive power, stalled, and shut off unexpectedly and stalled. The contact waited for a while, restarted the vehicle, and continued driving. The failure became persistent, and several attempts were needed to restart the vehicle. Recently, the failure reoccurred 4 times while attempting to drive to the residence. The contact stated that water was leaking into the cabin of the vehicle from the moon roof, and the rear wheel well was filled with water, and there was water moving around inside the vehicle, and the floor mats were extremely wet. Due to water entering the vehicle, the moon roof and the radio were inoperable. The contact stated that the check engine and tpms warning lights were illuminated. The vehicle was inspected by a family member and was diagnosed with fuel injector failure. The vehicle was taken to the dealer, but was not diagnosed for the stalling failure. The dealer replaced the fractured fuel cap; however, the failures persisted. The manufacturer was not made aware of the failures. The failure mileage was approximately 68,000.

Vehicle stalling, smell of fuel in oil. Dealer reported - high-pressure fuel pump failure, excessive fuel in crank case. Vehicle stalled/misfiring cel present. Vehicle had to be towed to dealer from an island. Dealer will not warranty the part. Vehicle had less than 3,000 miles. Yes, three thousand miles.

I was driving on the highway on my way to work and received the error message “engine power reduced”. My car immediately dropped speed and I was unable to go over 40mph. My check engine light came on. I made it to work and contacted the dealer to make an appointment to bring the car in, which I did as soon as I finished working for the day. Driving 30-40mph with my hazards on for almost 50 miles on a highway where the minimum speed limit is 55 was hazardous in itself. I was almost run off the road by a truck and cars were honking and passing me. I am a 59 year old woman and have driven many cars in my lifetime. I have never experienced this type of scare. I took to the dealer and they advised “cac frozen and the parts need replacement”. They said it’s not a warranty issue. The repair cost is $3000 and this car is only 3 years old. I found an existing recall on this same model car and year for this same issue - but they advised that my car wasn't affected in this recall. Apparently, this car is exhibiting these same issues. I contacted Chevrolet and they are trying to escalate. In the meantime, I have no vehicle, and told the dealer to halt any repairs until Chevrolet gets back to me. I have taken great care of this car. I start my car and allow it to warm up at least 20-30 minutes in the winter. I also make sure that I get all my oil changes and have all preventive maintenance done as required. This issue could not have been prevented by me - but it could have been prevented by the car manufacturer.

This model has an acceleration problem like its older counterparts. While on the interstate and in traffic it chooses to decelerate and almost cut off. No prior warning given.

I was driving at about 25 miles per hour and the vehicle made a banging noise and shut off. I went to restart and nothing would happen. I then had it towed to a local dealership. Upon evaluation the vacuum pump went out and caused catastrophic engine failure. I purchased brand new and there was no indication I had a problem. The vehicle was making no noise and no lights were on prior to the incident. I am told the repairs to the motor on a vehicle 3 years old are going to be $4,500. I have told the dealership I would like all of the parts that are removed and replaced from the vehicle when repairing.

Experienced brake issues in March of 2022, brake pedal became extremely stiff and difficult to use. Bulletin showed an issue with vacuum brake pump and that was replaced with the exact same faulty part. On 12/28/2023 my engine blew in the middle of the road, leaving myself and my children stranded as I could not shift the vehicle out of neutral for quite sometime. The faulty vacuum brake pump caused the cam to break off the shaft- resulting in debris inside the engine.

I was traveling the interstate i90/94 , merged to the exit ramp and found the brake pedal hard and unable to push to brake. I had to slide the car into neutral and use two feet on the brake pedal to slow down enough to make the corner at the end of the off ramp. All due to a faulty vacuum pump. The debris from the exploded vacuum pump were sent through the engine. And after having the car fixed it now uses about a quart of oil every 500 miles. Engine is shot! seriously bad engineering design that will kill someone if it hasn't already. I am 5'11" and weigh 190 lbs. I estimate it took around 200-250 lbs of force to push the pedal to even start to slow. If I hadn't had over 40 years of driving experience, this would have ended in a catastrophic incident.

The vacuum pump has exploded 3 times, twice under warranty and now outside warranty. This time it has taken out the camshaft.

On going issue since August 2023. Same issues that a class action suit was filed but did not incude the 2020 model. This has happened in Aug 2023, oct 2023 and now Feb 2024. Low oil pressure engine power is reduced I have been towed 3 times I have dealt with castriota Chevrolet, hudson FL where I purchased the car who would not speak with me I have dealt with Chevrolet of milford who claims I only needed an oil change but since August this is the 3rd time this is happening and jonathan does not return my call I have sent all my invoices and expenses this has cost since it happened to Chevrolet corp and filed a complaint but they said there was nothing they could do, this is the case number and contact person selinda Chevrolet customer assistance service request number: 9-10909483433 phone number: 1-866-790-5600, extension: 5912260 I contacted the states attorney office and they advised I contact you, so here I am. I have photos, invoices and receipts to back up everything and the things there is not enough room to fit in this space. This car is a hazard to me, the drivers on the road, my family and grandchildren I pick up daily. It does not belong on the road or traded in to have someone else have these issues. You do not get any warning, it just happens. The class action suit was for this problem up to 2017 models. This is what is in the suit: the lawsuit stresses that operating a car without sufficient engine oil is dangerous and can lead to an engine fire or an increased risk of accidents. Per the suit, gm itself warns drivers in its owners’ manuals to stop driving if their car’s oil pressure is low, stating that the engine “can become so hot that it catches fire. ” the lawsuit goes on to stress that if an affected vehicle’s engine is damaged enough, it could fail to accelerate properly or shut down unexpectedly while the car is being driven. This could lead to an accident or leave drivers and their passengers stranded in an unsafe location, the suit says.

The contact owns a 2020 Chevrolet Equinox. The contact stated that the check engine warning light was illuminated. While driving, the vehicle was sputtering. The vehicle was taken to the local dealer, where it was diagnosed that the fuel pump driver module was defective. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer, who was unable to duplicate the failure. The contact stated that the failure was related to NHTSA campaign number: 19v667000 (fuel system, gasoline). The manufacturer was not contacted. The failure mileage was approximately 29,165.

Was backing out of driveway to street, car stalled in the street and would not restart. Took to dealership which indicates that fuel pump shorted, fuel pump modulator issue, fuel injectors need to be cleaned/replaced and that spark plug need to be replaced. I have done regular oil changes on this vehicle and only has 66050 miles on it. It was purchased as a new vehicle January 2021. Mileage is partly highway due to child away in at college. Check engine light came on before stall and code indicated that engine running lean which was told to shop when I took vehicle in several weeks ago indicating engine not operating properly. No warning light on when checked by shop, was told that they could not find issue. Several weeks later vehicle stalls and now needs approximately $3200 worth of parts and work done.

Car will not accelerate over 25mph…oil leaking from somewhere…car starts rattling and making putt noises…car now randomly blinks headlights and interior lights when idle flashing off and on…sunroof will not close but goes back—shade as well. Radio screens turns black and stays on while car is off. I hate this car!!!.

Problems with engine—replaced now transmission issues. Unknown—everything that’s recalled I’m having those problems.

The Equinox completely lost power (engine and electrical) turned off while the vehicle was in drive on the road. Once at a complete stop, I pushed the brake and start button. The car attempted to start for a few seconds (clicking sound) then finally started back up. This is a major safety concern. Luckily I was able to get the car running again with no issues but if it had not turned back on, I would have been stranded on the road with no power to even put my emergency caution lights on. Thankfully I was not on the expressway going the speed limit or at a busy intersection. I could have been in a car accident because I was stalled with zero power to the entire vehicle. The vehicle was eventually towed to a Chevrolet dealership and the ecm was reprogrammed and the vehicle is back in my possession.

My 2020 Chevrolet Equinox, while accelerating, will give off a service warning "esc", along with flashing check engine light, and continuous lighted oil & traction control. Once I pull over, shut the car down and restart it goes away. This happens at least once a month, and is very scary. I had taken it to the dealership before my warranty ended, and all they did was change a spark plug. This is a huge issue for a car that is less than 3 years old.

I’ve been experiencing not one or twice but more than 5 times. When I’m about to stop my car stalled and can’t even used my hazard light which is not safe in the dark area. Hope NHTSA will see this one to avoid future accident. Oh brake sensor is already been replaces by the dealer last year. But it still keep on stalling.

They finished oil in 2000 miles and doesn’t appear any warning.

The contact owns a 2020 Chevrolet Equinox. The contact stated while driving approximately 35 mph there was a loud pop from under the vehicle. The contact stated that the vehicle lost all engine power and she was able to coast off to the side of the road. The contact stated that she attempted to restart the vehicle, but only heard a clicking sound when she would depress the ignition button. The contact stated that multiple warning lights were illuminated. The contact had the vehicle towed to a local dealer. The vehicle was diagnosed and it was determined that the vacuum pump had seized which had caused the engine pistons to continue running which severely damaged the engine. The dealer determined that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 106,000.

Vehicle had 3 warning go off while driving. Vehicle engine is shaking. It decelerate and I couldn’t go over 35. No power going up hill. Traction controls shut off, check engine, and sec service came on. Now messages of braking system and emission from on star. Had a similar incident over thanksgiving and I was told I needed an oil change because there was low oil. My car was at 58% for oil change. Now I’m at 83% and it shouldn’t need oil. There have been multiple issues with lag time from pushing the gas to engaging. This vehicle has had more issue than any other chevy I have owned. Transmission seals off the lot. This is not building confidence in safety at all.

The contact owns a 2020 Chevrolet Equinox. The contact stated while driving into her driveway, the vehicle lost motive power with the check engine warning light illuminated. The contact stated shifted into park(p) and then turned off and restarted the vehicle. The vehicle was not yet diagnosed or repaired and was awaiting a scheduled service appointment at the local dealer. The manufacturer was made aware of the failure. The approximate failure mileage was 27,500.

Engine power reduced keeps appearing check engine light still on after oil change oil is always empty after an oil change leaking oil gasket.

1. Vacuum pump and exhaust camshaft failed. 2. No, service center kept the parts. 3. Vehicle stopped operating while driving putting driver, passengers and public safety at risk. 4. Yes, the problem was confirmed by service center. 5. Yes, vehicle/components were inspected by dealership/service center. 6. No, no warning lamps, messages or other symptoms of the problem prior to the failure. 7. First appeared on 10-09-2022.

While driving the brake pedal became very hard to press and stopping distance increased greatly. The check engine light and service brake light on the dash became illuminated. After looking online it became apparent that there are a lot of people with Chevrolet vehicles equipped with the 1. 5l engine that had the same problem and the cause was a faulty vacuum pump. I removed the vacuum pump and it has broken pieces that have fallen off of it and are now inside of the engine and will need more engine components removed to have access to remove all of the metal fragments.

We received a message on our in car display that said reduced engine power and the check engine light came on. We stopped, we raised the hood to investigate and there was oil all over the engine and engine compartment, as well as under the vehicle. The oil dipstick was out of its place by about 2”-2 1-2” that is where the oil came from. When I refilled the crankcase to replace the engine oil that was lost, it took about 3-3 1/2 quarts to refill (oil capacity is 4. 5 quarts). When taken to the dealer for service, they said there was gasoline in the oil and that the engine oil needed to be changed. Once the oil was changed and the vehicle was test driven, the dealership said there was no gas in the oil, but gave no explanation as to what caused the oil dipstick to become raised from its normal position allowing the oil to escape. Oil and gas could cause a fire on board the vehicle. Oil could also get on the tires as well as the highway, causing a loss of traction and control of the vehicle, as well as other vehicles and drivers that ran into the oil/gas that fell from the vehicle to the road surface.