Table 1 shows one common structure related problems of the 2024 Chevrolet Equinox.
| Problem Category | Number of Problems |
|---|---|
| Body problems |
The contact owns a 2024 Chevrolet Equinox. The contact stated that the a/c had failed to work as intended. The vehicle was taken to an independent mechanic where a cold diagnosis was made. The independent mechanic informed the contact that the frame on the front passenger side near the radiator had been put together with bondo and was not welded. The bottom part of the radiator was fractured and not intact and the a/c lines were damaged, and the front bumper was damaged. The mechanic refused to repair the vehicle due to the liability and informed the contact to stop driving the vehicle. the contact took the vehicle back to the private dealer where she purchased the vehicle and the company agreed to do the repairs; the repairs are pending. The contact stated that when she purchased the vehicle she was shown a carfax report where it stated that the vehicle had been in an accident prior to the purchase. The manufacturer was not made aware of the failure. The failure mileage was approximately 17,100. .
Report of dangerous rental vehicle and serious safety incident – rental agreement #289216922 I am submitting this report to formally document a serious safety issue involving a rental vehicle I received from avis in may 2024. Several safety components malfunctioned and put the safety of my and my passenger in a life threatening situation. At the time of pickup, the vehicle had a visible dent near the front right tire, which was acknowledged by the rental agent and dismissed as cosmetic. I also noted a faulty rear hatch, which opened unpredictably and struck occupants in the head on multiple occasions as it behaved erratically. Over the course of the rental, the vehicle displayed additional signs of mechanical failure — including instability at highway speeds, loud squealing, and parts of the bumper physically falling off during the trip. On may 30th, while driving at highway speed, the vehicle suffered a sudden tire blowout. Critically, the onboard system misidentified the location of the blown tire, indicating the front right tire had failed when it was actually the rear right. This misinformation delayed proper response and nearly resulted in a rollover. We were stranded on the roadside for over an hour, narrowly avoiding several collisions. A critical system failure. A responding tow truck driver observed signs that the vehicle may have previously been involved in a collision — which aligns with the visible damage present when the vehicle was picked up. Avis has, despite multiple attempts, refused to confirm whether the vehicle was removed from service after the incident or whether any safety inspection was conducted -- we remain severely concerned for the safety of anyone else using this vehicle. This vehicle should not have been rented in its condition. The failure of safety systems, mechanical instability, prior collision damage, and the loss of exterior components created a serious and unacceptable risk to the driver, passenger, and others on the road.