Warnings problems of the 2025 Chevrolet Equinox

After taking a long drive, our phone suddenly stopped connecting via apple car play, all of a sudden the screen went black while we were doing 80 miles an hour on the highway using gps and then the phones wouldn’t connect again at all. Multiple attempted to restart the car and display did nothing. This has now become an intermittent error on the vehicle. I was told by a chevy dealership there was nothing they could do & I just needed to wait for an update to come out. Fast forward two months and countless hours of research I attempted to call onstar to have our connection reset to onstar because I saw that helped out. I found out our vehicle had not been connected for over 6 months while I was paying for the service and the telematics unit was likely the issue. 3 visits to the dealership, 3 modules later & the problem is still persistent. Gm will not cover my rental, will not give me a loaner vehicle and will not accommodate my schedule to have the 4th module attempted to be replaced. This is an extremely scary and frustrating concern. I fear for my safety when I’m on the road and my dashboard goes black for several minutes at highway speeds. The issue has been confirmed and is widespread in this model and should be recalled - gm should be forced into a lemon law for anyone who has had this many problems as most of us have.

Just after thanksgiving, my vehicle displayed a “service emergency calling” message. I brought it to the dealership and they documented the concern, referencing gm bulletin pip6077b, but no repairs were performed. On December 30th, while parking, I shifted into reverse and the vehicle would not reverse and instead moved forward. A “service transmission” warning appeared and the vehicle was towed. The dealer cleared the codes and released the vehicle without performing any diagnostics. About two weeks later, when starting the vehicle after work, several warnings appeared, including “service safety restraint system,” “forward collision system unavailable,” and a rear-seat alert despite no passengers. While driving, lane keep assist, lane departure warning, and blind zone steering assist were not functioning. The next morning, the vehicle suffered a complete electrical failure. It would not start, the screens stayed off, and the doors would not lock or unlock. The vehicle was towed again. The dealer replaced the battery, claimed it had simply died, and attempted to return the vehicle to me. I refused because none of the prior warnings were diagnosed, and I was told the codes “erase when the battery is changed. ” after I demanded full electrical and transmission diagnostics, including a parasitic draw test, the dealership informed me the vehicle was unsafe to drive. They stated the onstar/telematics module was draining the battery and the replacement part was backordered with no estimated arrival date. I was told multiple customers are waiting for the same part, which means this is not an isolated event and needs way more attention than it's being given. This defect results in loss of essential safety systems and complete vehicle shutdown, creating a significant safety risk.

On three occasions, gas pedal went limp, and required restarting engine to reset controls to get gas pedal working again. On one occasion, brakes failed to operate leading to a collision. And forward collision warning did not activate.

My vehicle randomly turns off the foward collision system causing its supercruise system and adaptive cruise control to turn off while driving on the highway potentially causing and accident. I took it to the dealer in marlton NJ with the foward collision fault light on and they cant find anything wrong with the system as it resets itself after thr vehicle is turned off for two minutes. On our facebook page I am not the only one who is experiencing this I will attach some documents of similar issues apparently gm has been aware of this for a while and no fix yet.

On 10/9/2025 I pulled out of my driveway and less than 300 feet from my house I struck a deer. Weather was approx 50 degree and clear. There was no dew on my windows as I park my car in the garage. There was approximately $6200 worth of damage done to my vehicle and what concerned me the most was, the car never engaged the emergency stop. I mentioned this to the insurance company and they really had nothing to say. I have had bicyclists get too close to me on the road and my vehicle engaged the emergency stop. After repairs were done on the vehicle, they had a third party come in to do a calibration of all the sensors. He could not perform the calibration due to #pit6274: error message referring to vision camera system with dtc b1c48 - (Nov 4, 2024). I just dropped my vehicle off at the dealer and mentioned this to them and they are claiming there is nothing they can do about it. I started looking around online and have seen several other people complain about this and I knew it affected my adaptive cruise control as I have gotten this error a couple times before and I just thought my window was dirty. What I did not know is this also affected my emergency stop as it does not tell me that in the warning. If this is a known issue, this is a serious safety concern and to have the dealer tell me there is nothing they can do is not acceptable. If the camera was functioning properly that morning, there is a good chance that I would not have gotten into an accident.

When there is dew, condensation, or rain on the windshield, the front end collision warning system becomes inactive and displays the message: "front end collision system inactive-clean windshield. " this happens frequently, even with light moisture, and the warning system remains disabled until the windshield dries completely. Given that wet or low-visibility conditions are precisely when collision avoidance features are most critical, this failure creates a serious safety risk. I have verified that the windshield is clean and that three are no obstructions on the camera or sensors. Despite this, the system consistently deactivates whenever moisture is present. This issue appears to be a design or sensor calibration problem, not a maintenance issue.

I was pulling into the parking lot of my job. The one pedal driving mode was on, and my vehicle was not slowing down like it generally does. So, I immediately stepped on the brake, and it still didn't slow down, it felt like a brick, I stepped on it harder. It still did not stop! I ran into the barn/building I work in. I was terrified!! what if there was a person there, or another car, or kids playing, etc. I immediately called the chevy dealership in woodland at 8am, they had me tow the 2025 Equinox to them. I just talked to them at 4:30pm. They said there were no messages with regard to the braking system. They said they would install the update, and would continue to diagnose the problem. I do not feel safe in this vehicle, it poses a significant risk as a driver!.

They have the gear shift stick near the wheel like older models. You have to brake to move the gear shift and push a button in on the gear shift to park. However, when driving you can move the gear shift, which I have done accidentally. The gear shift does not lock while driving. Twice the gear switched to l2, which I do not know what that is but it causes my engine to over work. This is dangerous especially trying to switch the gear back to d when at a speed of over 50mph.

Telematic module system is malfunctions with a nationwide recall on the part. Chevy representatives have no date for when the part will be in. The computer system in the car is not working. I can't reach onstar the internet I pay for doesn't work. My car has been in the service department for a month this year for the same problem and it's out again. Engineers from chevy have worked on it as well. I need help with this situation. It's possible that the this failure could drain my battery causing it stop while driving. The service department and chevy customer service just keep apologizing with no real dates on when this part will be in.

Inappropriately activates forward emergency braking without a vehicle ahead or obstruction ahead. Inappropriately activates reverse emergency braking without a vehicle or obstruction behind. Inappropriately activating forward collision alert without vehicle or obstruction ahead. Gauge cluster display goes black while vehicle is in motion. Hypersensitivity of the left blind spot monitor. Activates without a vehicle or obstruction within the blind spot area. Causes distracting strobing during dark hours. Dealership claims to be unable to reproduce any of these issues. Claims there is no software update available to address these specific concerns nor is there a software update available in general for the vehicle. The unexpected emergency braking has left me stuck in the middle of a normally busy intersection as well as blocking another two lane road when my gauge cluster also turned off with a emergency braking incident and I could not change gears and did not know the parking brake engaged as well due to the display being off as well.