Wiper problems of the 2025 Chevrolet Equinox - part 1

I was driving my car and a "service high voltage battery" message appeared on the screen and a message to reduce charging the car to 68%. The message coincided with the car having no cabin heat and no ability to defrost the windshield. The dealership says that the cabin heat and ac use the same cooling system as the battery and that any failure in the battery cooling system can cause a no heat/ac situation.

Notice the windshield was cracked after leaving a restaurant!.

My vehicle has had recurring interior water intrusion and related safety concerns. The most serious symptom was interior window fogging on the inside of the vehicle for multiple days during or following rainy, snowy, and cold conditions, which significantly reduced visibility while driving and made it difficult to see out of the windshield and side windows. To clear the fogging quickly, I have had to turn off the heated seats and defrosters and open the windows; otherwise, I have needed to pull over and wait until I could safely see through the windshield again. A strong mildew odor would also develop and could last for days after rain. Sometimes the seats felt damp and the odor became worse when the heated seats were turned on. The first repair visit for this issue was January 13 to 19, 2026 and during that visit, the dealer was unable to recreate the issue. The problem continued, and after my navigation/infotainment screen began having issues, I returned the vehicle to the dealer again on March 7, 2026. I was then informed there was water intrusion and water-damaged carpeting, and I was told there was a known issue involving a faulty or broken seal on this model and there was a recall, but I have not been able to confirm that recall by VIN online. It remains unclear whether the leak is the full cause of the repeated interior fogging condition. In addition to the water intrusion issue, the vehicle has also had other electrical and safety-related concerns, including the infotainment screen turning white for weeks, abnormal turn-signal behavior after completing turns, lane-assist steering irregularities that pulled the vehicle toward the lane line, and braking irregularities, including the brakes locking up while backing into a parking space or during slow stop-and-go traffic. It is currently unknown whether moisture intrusion contributed to any of these other issues. My vehicle is still with the dealer for repairs until around April 15.

Twice, while driving in falling snow away from home, the front wipers did not work properly when switched to lo or hi. They behaved as if set to intermittent wiping. The intermittent wiper setting worked properly to adjust the wipe interval. But setting to lo or hi did not cause the wipers to go constantly. As far as I could tell, the arm pivot area was clear enough for them to wipe. The problem went away on its own without restarting the car. It happened again a few days later when parked in a driveway.

There is extreme glare from the black dashboard reflecting back up onto the windshield in partly sunny to sunny conditions. The glare effectively blocks my vision and I've now had two (2) instances, in parking lots, where pedestrians were near my vehicle and my vision was blocked - almost causing me to hit / run over these pedestrians. I've contacted gm and the dealer (loyalty Chevrolet williamsburg , va) for over three months trying to get this resolved. They contend they've issued a "safety fix" involving a new dash mat to reduce glare, but the parts are not available / on backorder.

Got the Equinox brand new on March 2025. Few weeks later had to take it to service/dealer with backup camera problems and it had to be replaced. It started to have speakers issues due to a very loud humming sound while driving. Also window from drivers side runs slower than the rest of windows. The visibility through front glass is non existent when raining due to the angle. Transmition started slipping and started to have a check engine light pop up and had to take it to service again. . . And finally at the beggining of November had to take it to service due to a sudden battery drain. She wouldnt turn on for no reason. The defective module is on backorder with no estimated arrival date, leaving the vehicle unusable. Its been there for 2 months now. . . They provided a loaner. Everything has been confirmed by dealer. They said that had 3 pages of codes pop up to be fixed.

Windshield glare is horrible. It can cause distortion of objects. It can cause dizziness. Especially on bright sunlight and when many lights from oncoming traffic reflect off the windshield. I have had to pull over a few times. The dashboard shininess is a real problem. The dealerships don’t want to order the free dash mat unless they “diagnose” it even though it is a known problem and they ignored my concerns when I went in to the dealership even though a free dash mat is offered by gm the fix for this in reality is a new dashboard that will end this problem but that is too expensive for gm. They all say to wear polarized glasses to help. Wrong. That’s like putting a bandaid over a gunshot wound. If they aren’t willing to fix this error I want them to buy me out cuz it’s not a small problem that could result in injury or death if not addressed. The 2026 models have a new dashboard that corrects the problem. This problem has caused me not feel safe and avoid driving sometimes and this is not acceptable to me.

Visibility under certain conditions is very poor. Reflection on the windshield from the dash creates unsafe driving conditions. It is especially bad when driving into a dark area like a parking garage or car wash. Almost impossible to see other vehicles or people. Polarized, sunglasses, eliminates or reduces the reflection but they are not always within reach. This is not an isolated incident. It is a constant problem with the vehicle design.

When attempting to engage the left turn signal, the lever has to be pushed down several times to "catch or engage" and stay engaged. Frequently it won't stay engaged and turns off before the turn is completed. (the right turn signal works properly). This happens 8 out of 10 times on a consistent basis. The dealer shop supervisor and tech test drove it as well as another brand new lot vehicle and both did the same thing. They said that that's what they all do, and I should push down more firmly, which doesn't help. I'm in my late [xxx] , have driven new gm vehicles for decades and know how to use a turn signal. I have been in the middle of lh turns and the turn signal was not flashing to advise other drivers of my intent to turn. I believe that this is a significant and dangerous safety issue. I bought the vehicle new a little over a year ago and it currently has about 2500 miles on it. I am not sure when this started happening, but I started to notice it at about 1700 miles, 6 months ago when I started driving it regularly in place of my 2024 Chevrolet 1500 pickup. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The front dash reflects on the windshield to the point where it is impossible to see the roadway clearly while driving.

The dashboard on my 2025 Chevrolet Equinox ev rs reflects strongly on the windshield, creating glare that severely reduces forward visibility in daylight. The reflection makes it difficult to see the road clearly and poses a serious safety hazard. I have taken the vehicle to the local dealers various times for this issue, and they acknowledge the problem but have not repaired it, saying they are waiting for a part. The visibility issue remains unresolved and appears to be a design defect that could affect other vehicles of the same model. It poses a serous risk of accident and injury to pedestrians.

The dash grill pattern totally blinds the driver because the sun casts a reflection or glare of this dash pattern on the entire windshield. I have come close to hitting a child in residential that was riding his bike that I didn't see because of the reflection that blinded me. Luckily, I was traveling slow enough he moved in time. I didn't see him until the side window after he moved and I drove past.

The dashboard causes a serious glare that prevents visibility. Gm has only offered a cheap dash mat as a fix and my local dealer says they don’t know anything about it. They should really replace the dash pad with the updated model and not just lay a piece of cheap carpet over the dashboard of my 50k dollar car. The attached photo dosent even do the problem justice. Due to the way camera lenses work it looks less severe in photos.

The dashboard has lines on it that causes significant glare during the day and in sunlight. It is difficult to see out the windshield when driving or to see pedestrians.

As reported by many before, the glare off the dashboard is a safety issue, disrupting visibility and potentially causing collisions with unseen objects. The TSB #25-na-069 relating to this issue was installed on my car, but the cabin now looks cheap, reducing the overall value of the car. The pad that was installed cannot be considered permanent, since it is easily removed by the owner. The 2026 model has redesigned the dashboard so the glare problem has been remedied.

Can't see out of the front windshield due to extreme glare from the dash design.

During the day a strong glair from the dash obscures the driver's ability to see out the front windshield. I have noticed this several times and on one occasion kept me from seeing a man walking on the side of the road until he was next to my front wheel. There were no indicators letting me know someone what in front of me from the vehicle. On other occasions I have had great difficulty seeing the roadway. I took the vehicle to victory Chevrolet in charlotte, nc, where I purchased it, and asked them if they had a solution and was told there were no known issues and they did not have a solution. They also stated that they would not be able to recreate the issue.

Under certain situations related the angle of the sun and at night oncoming headlights, the dashboard is reflected onto the windshield. When traveling through shaded areas where the sun is blocked and unblocked the reflection on the windshield flickers. The dashboard reflection is so excessive it makes it hard to see and causes eye strain.

There is a very dangerous glare-reflection of the dashboard on the windshield whenever it is sunny. It is difficult seeing pedestrians, bicyclists and oncoming cars. We have had this car for a few days.

The reflection of the dash design onto the windshield is a major hazard and can at times entirely obscure visibility of the roadway ahead.

Issue description: while driving during daylight hours, especially when the sun is positioned at a certain angle, I have observed an intense reflection from the dashboard onto the inside of the windshield. This reflection is bright and widespread, directly obstructing my field of vision and making it difficult to see the road ahead clearly. The glare is particularly noticeable on clear or sunny days and significantly increases the risk of an accident. This visibility issue appears to be related to the dashboard material and design, which may not adequately diffuse or absorb sunlight. I believe this condition may affect other drivers as well, potentially leading to widespread safety concerns. I respectfully urge the NHTSA to investigate this matter and consider whether this condition warrants further examination or manufacturer guidance to reduce the risk associated with glare-induced visibility loss. Please let me know if any further information or documentation (such as photographs or video recordings) would be helpful in reviewing this issue. Thank you for your attention to this matter and for your continued efforts in promoting road safety. Sincerely, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The glare from the dashboard into the windshield blocked my view almost completely when driving on the san francisco International airport ramp, especially when the car was on a downhill ramp. I could not see anything in front of me for a couple seconds. This could have led to an accident should the car infront of me had breaked and stopped. The glare is also visible in normal driving conditions on sunny days and can distract my attention from the road.

Very very bad dash glare will driving vehicle.

The harsh angle of the windshield and the semi-reflective nature of the dash leads to extreme reflections during sunny conditions. This is a safety hazard that can lead to dangerous situations due to the grey/white blocks and stripes in the drivers vision. This is a widely documented issue with Equinox evs 2024 and beyond.

Windshield has heavy glare being reflected from sunlight hitting the dashboard. Almost looks like the entire windshield has a heads up display activated, except it's useless and just my dashboard. This significantly impacts visibility.

There is severe glare across the entire windshield, caused by the highly reflective surface of the dashboard. This is making it hard to identify small and medium objects in the road such as small cars, bicyclists, pedestrians and street signs. I have noticed my visibility and reaction time is significantly impaired despite staying focused and attentive to my surroundings. It is always reproducible on sunny and partly sunny days; it is often reproducible on cloudy and overcast days. The dash is available for inspection. I've notified the dealership and am awaiting their response. There is no other way to know the problem exists until driving in sunny conditions which was first noticed one day after receiving the car from the dealership.

The relection of the dashboard on to the inside of the windshield is so bad sometimes your vision is obscured.

Glare from the dash is distracting and unsafe. I do not have a clear view thru the windshield as the image of the dash is seen in the glass. This should be addressed immediately.

The windshield has a horrible glare on it when exposed to the sun. It makes seeing out the windshield very difficult and can lead to not visually seeing other vehicles, pedestrians, etc. This needs to be fixed by the manufacturer. The problem has not been reproduced or inspected by any independent service or others, yet is a very well know issue on various forums about this vehicle.

There is a massive glare that comes up from the dashboard during the daytime. This is widely reported and widely complained about and feels incredibly dangerous, so there are countless pictures showing it. In bright light conditions, it literally makes seeing out the windshield almost impossible without really focusing to look past it. It's honestly amazing this was even allowed to be put into production in the first place.

You can't see clearly out the windshield while driving during the day or night due to dashboard reflection on the windshield. The defect is highly publicised on the internet and on Equinox ev forums. I was told it is an engineering defect due to the windshield's angle and cannot be fixed. I have asked Chevrolet to do a buyback because, even with the TSB fix for the dash cover, it doesn't fully address the safety issue. Chevrolet should not be selling vehicles with window glare that makes it impossible for the driver to see the driving field clearly 30-50% of the time, as it is for me when driving the Chevrolet Equinox ev. I don't feel safe.

The angle of the windshield reflects the dashboard so much that you can't see out the windshield when heading anywhere towards the sun. It also reflects the dash at night inside the car. It's a significant safety hazard and a driving hazard the car creates for itself. This is a design defect, according to all service departments at gm I have visited to address the issue. Update: the dash cover remedy gm provided did not help; in fact, it's more annoying now than before and distracting.

The dashboard design produces a glare that is visible under almost all lighting conditions. The glare is very distracting and can make it difficult to see in some situations.

The glare that reflects from the dashboard onto the windshield distorts and obstructs the driver’s view of the road. It can render important hazards invisible to the driver. Very dangerous situation!!.

Visibility is impacted due to the glare on the windshield from the dashboard sun reflection. Driver visibility is impaired enough to dangerous levels during based on sun reflection angles throughout the day. Traffic lights and lane markers may not be clear due to glare. Seems like many owners are having this problem only. Aftermarket dash mats are available to correct this issue, but it is not a certified product by the manufacturer. Elderly owners may not even be aware of any corrective measures.