Brake Disc Pads problems of the 2011 Chevrolet Malibu

I have had my front brakes serviced 4 times in the last 2 years. They continually need to be serviced and the car isn't even at 100,000 miles yet. Every 6 months to one year, the car begins to chug when braking and shaking continuously. The front rotors and pads are what is fixed most often.

The contact owns a 2011 Chevrolet Malibu. The contact stated that while attempting to stop, the brakes failed to engage causing the contact to crash into the rear end of another vehicle. No injuries were reported. The contact stated that the vehicle was taken to the dealer previously where the technician replaced the front brake pads due to corrosion. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 44,700 and the current mileage was 44,850. . . . . Updated 08/05/14 updated 08/18/2014.

I had my 2011 Malibu serviced at marty feldman Chevrolet for rotors, brake pads and all fluids changed because of mileage in July 2013. In November 2013, I began hearing the same noises that lead me to have my rotors replaced on the driver's front side. I went to serra Chevrolet who stated I need rotors and brake pads. I explained I had just had that work done. After proving with my paperwork that I had the work done, serra Chevrolet stated they could replace the rotors and brake pads because the parts were still under warranty. Marty feldman Chevrolet sales manager stated I could bring it back there; however, due to convenience I allowed serra Chevrolet complete the repair work. A week later my engine light came on. I took the car back seven times before they were able to correct the problem. In the meantime; in February the noise from the rotors returned. Because I had to drive over 40+ miles back and forth (seven times) to have the engine light repaired; I was told my rotors were not under warranty. After contacting gm consumer complaint and not settling for a no answer; serra Chevrolet stated they gave me new rotors and brake pads. However, in April, the noise returned and no-one is willing to address my problem or concern. I had my attorney prepare an official letter to send to serra and marty feldman Chevrolet. No comments as of yet. I am pursuing other means to get the problem before the public and to gm headquarters. I pay my car note each month and I have had car problems since July 2013.

The contact owns a 2011 Chevrolet Malibu. The contact stated that a growling noise would be heard coming from the brakes whenever they were applied at low speeds of approximatley 5 mph. The vehicle was taken to an authorized dealer where the brake pads and rotors were repaired. Approximately two months later, the failure recurred. The vehicle was not taken back to the dealer to be repaired. The contact also stated that the vehicle would experience difficulty shifting from second to third gear. As a result, there would be an increase in engine rpms, but the vehicle would hesitate before accelerating. The vehicle was taken to an authorized dealer, where they were unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified, but offered no assistance. The failure mileage was 1,800 and the current mileage was 5,000.