Ignition Module problems of the 2006 Chevrolet Monte Carlo

This is a known issue to Chevrolet as they have recalled several other makes and models due to a faulty body control module. The steering pump needed to be changed, when the battery was unconnected then reconnected, the bcm faulted, resulting in a complete lock out of the vehicle. The vehicle then needed to be towed away because the key was locked in the ignition. Two weeks and $1000 later, still no vehicle and chevy doesn't want to hear anything. They keep saying, sorry but this is not one of the vehicles that was recalled. Although other bcms have been recalled, not this one. And they keep repeating this. It isn't a new problem, if you check sites on the internet, it's very common. I think they should be held responsible for their negligence.