Body problems of the 2011 Chevrolet Silverado 1500

Was sold with a warranty and was not fulfilled, and on top of that we found out they rolled the odometer back over 50k , then found out it has a spilt frame.

This vehicle is an immaculate condition and the frame is completely rusted out of this. How can they not be a recall?.

This gm vehicle presents a safety risk to the public. The frame of the 2011 Chevrolet Silverado 1500 has prematutely rusted and corroded. Gm fully understands and acknowledges this public safety risk only through a "technical service bullitin" (service bulletin number 19-na-255) which states that gm is aware of the lack of application of protective coating on this year and model. This "technical" concern urgently must be upgraded to a recall. The truck in its entirety and the public are at risk. The premature frame corrosion caused by the failure to apply protective coating which gm acknowledges, can, and presumably has, result in death. The structural integrity of the entire vehicle should not be categorized as a safety bulletin. An incident due to faulty manufacturing resulting in death, is by definition a recall. Above mentioned vehicle does not meet minimum safety standards or poses an unreasonable safety risk due to defects that could harm consumers, hinder performance, or cause legal issues for the manufacturer.

Unknown. I doubt this will qualify but it seems to be a very common issue so I feel it is worth bringing attention to. I recently bought a truck from a state action that was a prior police vehicle as stated by the title. Once I purchased it and drove it home I was inspecting it and found a rust spot on the frame. As I cleaned dirt and debris off of it I discovered that the frame from just before the drivers side door all the way to where it bends up at the gas tank was completely rotted out. Specifically the bottom of the frame is fully gone. Doing research into repairs it seems that this generation and brand of vehicle had this problem seemingly universally. Which leads me to think it may have been a defect in manufacturing. Due to the bottom rusting out it’s hard to spot unless you crawl underneath. I’m sure I don’t have to go into detail as to why a compromised frame that people could be unaware of could be dangerous.

The frame is rusted and flaking to pieces. Have replaced tailgate latches twice due to rust.

This vehicle has a frame that is rusted far beyond what you would normally expect. The same problem is listed in other complaints here and elsewhere online. The passenger side running board fell off because the frame it was attached to was so badly rusted.

Truck has excessive rust and holes on frame, back wheel wells completely rotted out and bed is completely rusted out. Had to get covers for the wheel wells because it failed inspection due to the fact if someone bumped it they could be cut by the jagged edges. Have had over $6000 worth of frame work done in approximately 2021 and needs more. I will find receipts and send pictures. Chevy needs to be held responsible. Currently at dealer for airbag recall and inspection. There is no way it will pass. Huge safety issue and this is certainly not the only truck like this. How can Chevrolet get away with this? Toyota did right by frame issues. Why is Chevrolet not being held responsible? I've been to mavis, pocono metal craft and numerous other garages who all say the truck is so rusted it's worthless. When brought to the dealer where purchased, I was told there was nothing they could do. But when looking on line there is a recall put out in 2020 regarding Chevrolet frames and spraying the frame to prevent further damage. I was told it's due to the winters and what is sprayed on the road. That's not why this happened to thousands and thousands of people. I took great care of this truck.

On August 24, 2023 I took my 2011 silverado wt extended cab 4x4 to a local independent service facility for a required annual safety inspection. It has failed an annual vehicle safety inspection due to frame rust through. I am scheduled with the repair shop to repair this new rust section September 12, 2023. This is the second year in a row that it has failed due to frame rust through after having been repaired last year. The truck has 141,846 mile on it and should not be experiencing a frame issue requiring welding repairs. If I lived in a state that did not require annual safety inspections this could easily become a major safety hazard resulting in a crash with severe personal injury or death. Gm should be notified and held accountable to provide necessary repairs and or compensation very similar to the Toyota tacoma frame recall a few years back.

Gm has a defective wax coating on the vehicle frames of nearly a dozen models of their vehicles, spanning at least 2011-19, which they knew can lead to premature rust and corrosion, causing the frames to fail much earlier than expected. The evidence I have gathered includes the detailed internal service bulletin where gm describes the defect, as well as texts and e-mails with gm, and a transcript of my conversation with the Chevrolet dealership. All of which suggests gm knew about this defect and is actively working to keep it from being communicated to owners, some of which would still be covered by the six-year frame warranty. All that evidence is included as part of the attached pdf document. In it's bulletin gm instructs dealers to fix this issue under warranty only if customers brought it up to the dealer, and then, only if it was brought up during the vehicle frame warranty period. However, for those customers that trusted their dealership to take care of their vehicle and to notify them of any major safety issues like premature corrosion or rust on the frames likely to cause failure, those dealerships remained silent, despite being aware this was an issue with these models and model years. I suspect those dealerships remained silent because gm’s internal service bulletin clearly states that the bulletin only applies to customers who comment about rust or corrosion on their frame. I fortunately found out about this issue from a third party before my frame failed on the road. I've reached out to gm expressing my concerns I continue to get bounced between the dealer and gm, each saying the other is responsible. Gm also failed to even acknowledge my greater concerns about the safety risk this creates. I've written a more detailed account of this story and have shared it out with several national news outlets in hope that someone will investigate further and determine if this issue has merit. Just hoping I can start sleeping again at night.

Can poke through frame with a screw driver- frame is severely compromised. Afraid truck will buckle or if hit lightly will collapse. Truck has been well maintained with only 100,000 miles. Power train and parts all in excellent condition.

Rust through the frame. It appears that this is directly related to TSB pi0564k. The rust proofing failure of the vehicle has lead to rust causing holes in the frame of the truck. I have followed the owners manuel regarding cleaning of the frame during winter time. There is additional rust on the body rocker panels that are not structural. Repairs will be extensive in scope and cost.

The contact owns a 2011 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the brakes. The contact stated that the dashboard was also cracked. There was a dollar-sized hole in the dashboard. There were no warning lights illuminated. The vehicle was taken to the local dealer where they informed the contact there was a hairline fracture on the dashboard. The vehicle was not repaired. The air bag was previously replaced. The manufacturer was notified of the failure but no additional assistance was provided. The failure mileage was approximately 28,000.

Frame is rusted out with only 102,000 original miles. Drivers side frame- can poke holes with a hand held screw driver going completely through frame. Frame is compromised. Personal note- mechanic by profession (18 years experience) in household has never seen 10 year old vehicle no matter the care with rust this bad. This is a safety risk if an accident were to happen.

Frame is completely rusted on both sides, big holes. I use the truck for light duty use not a daily driver. Bought used with some known rust on the wheel wells. Had no idea rust would be this bad on frame. Have only had the truck for 3 years. Still owe on it and it seems unfit to drive.

This is the 3rd year in a row that I have to have the frame welded due to corrosion. I finally did an internet search and found this to be a severe problem for owners of chevy silverados. In my opinion, a truck frame should last longer than 100k miles. Why did the u. S. Hold Toyota accountable when their truck frames rotted out a few years ago, but won't hold gm to the same standard? the dealership said there is nothing they can do about it, I'm hoping out government can. There are too many of these trucks driving around with frames on the verge of cracking or rear shocks falling off. Thank you.

Dashboard is falling apart could cause shrapnel if airbags deploy.

Tl the contact owned a 2011 Chevrolet Silverado 1500. The contact stated that while the vehicle was parked and turned off it spontaneously caught fire. The contact stated that the fire investigator stated that the fire started in the cab/ bed area. There were no reported injuries. The fire department extinguished the fire. There was no police report filed however the contact was awaiting the fire department report. The fire caused the siding to an adjacent house to melt. The vehicle was towed to an independent lot. The local dealer and manufacturer were not contacted. The failure mileage was 96,000. The insurance company deemed the vehicle a total loss. The VIN was not available.

The contact owns a 2011 Chevrolet Silverado 1500. The contact noticed that the front and rear driver’s side floor mat was wet. In addition, the entire rear seats were also wet. The contact stated that water was entering the vehicle. The contact contacted the dealer and was informed to take the vehicle in to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 135,000. The VIN was not provided.

While driving on a two lane road at ~45 mph,I struck a deer on the front passenger side of the truck. The air bag deployed but did not come out of the center steering. Air bag dust was coming out of the back of the steering wheel, no air bag. I was very confused. The front bumper was pushed in ~2. 5 inches. I am fortunate that I did not hit another car, since the airbag malfunctioned on deployment.

A cracked has formed in the dashboard above the left side of the passenger airbag. The crack just appeared.

Battery died due to headlights coming on while car was parked. Lights can not be shut off from switch, opening the hood I detected electrical smell. I removed the fuse box cover and noticed water collecting and stains. I pulled several fuses and found three that melted. All this happened after a ice storm followed by a warming up and melting trend the water collected on the fender brace and leaked into under hood fuse block. I replaced the fuse block and all is ok. Though fuses were melted apart they still made contact and easily could have started a fire. I drilled holes into fender braces and redirected the water.

My front driver side top control arm broke when I hit a pole on the rear of my truck. It snapped off at the ball. I was in a parking lot and side swiped a pole at about 5 mph. Should not have snapped a part in the front of the truck! there is a massive amount of corrosion under my truck. Even behind the rear tail light which shouldn't have been exposed, there's rust. This truck has more rust that trucks that are 30 years old.

Large crack on upper left hand side of passenger side airbag dashboard. Truck used on hard surface roads. Truck is parked in garage. Crack showed up without malice. Concerned about possible dashboard shattering if and when airbag is deployed in the event of a collision causing harm to driver/passengers.

The dashboard on my 2011 chevy silverado ltz is cracked in multiple places, including over the instrument panel and at the passenger side air bag.

The dashboard on the passenger side of the vehicle, top left corner where the airbag sits is cracked!.

Tl the contact owns a 2011 Chevrolet Silverado 1500. The contact stated that the dashboard was structurally inferior due to cracks from the middle to the front passenger side of the vehicle. The contact was concerned that the dashboard could affect other components, such as the air bags. In addition, the vehicle was included in NHTSA campaign number: 16v381000 (air bags). Niles Chevrolet (3500 n roosevelt blvd, key west, FL 33040, (305) 390-0320) stated that the part was not available. The manufacturer was notified. The vehicle was not repaired. The failure mileage was not available. VIN tool confirms parts not available.

Drivers side inside handle broke. Was attempting to exit the vehicle, when the lever broke off in my hand. Had to roll window down to open the door from the outside. I would be unable to exit the vehicle quickly in an emergency.

To your company offering to put a used engine in a used vehicle. Then purchasing a 2011 Chevrolet Silverado 1500, and having numerous electrical issues. You had asked me to give your dealership a second chance to correct the problem with my 2011 Chevrolet Silverado 1500. With the amount of unprofessional demeanor that I experienced prior I decided to give your company a second chance to rectify the problem.

Tl- the contact owns a 2011 Chevrolet Silverado 1500. The contact stated that the dashboard was structurally inferior as cracks progressed over time to the point that the dashboard ad deteriorated with pieces fractured. A dealer had not diagnosed the dashboard failure yet. The vehicle was not repaired yet and the contact was uncertain if the failure may affect the other components left to right contained under the dashboard. The manufacturer was notified of the failure to determine their technical guidelines to repair the vehicle. The approximate failure mileage was 40,000. Dyd.

I bought my 2011 Silverado 1500 with 8,000 miles on it from the dealership oct 2012. While under a bumper to bumper warranty my dash busted at the air bag. I reported this to the dealer the truck had around 16,000 - 18,000 miles on it. I was told the dash was made that way so no claim was made. Since then my dash has only gotten worse and worse. Now that its no longer under the bumper to bumper warranty they admit it needs to be replaced at my cost! I'm am so fed up with gm's product. I have spent the past 4 years trying to get my dash replaced at their cost. Its clearly nothing I did wrong to cause it. I have found hundreds on complaints about the same problem. . There have been several lawsuits that's been taking out on them for this issue. "if I get in a wreck the passenger air bag will send sharp plastic into my passengers face. . My farther has a 2010 Silverado 1500 with 50,000 miles on it and his is also busted the same way at the air bag. This is a huge know quality / safety issue that needs to be immediately recalled at gm's cost. I paid $28,000 for my new truck and less then a year its falling apart. .

Takata airbag, still no resolution for this by gm. The dash on the pick up also have the same cracks that thousands of owners have experienced around the passenger side airbag and across the driver side as well. I have repaired it multiple times for it only to crack in new places. It began cracking with only 30,000 miles on it.

I own a Chevrolet 2011 1/2 ton truck and I noticed days after I bought it that the right column between the windshield and the passanger window creates a blind spot for the driver that almost cost me an accident because I could not see a motocycle coming from my right in the intersection about to do a left turn.

Tl- the contact owns a 2011 Chevrolet Silverado 1500. The contact stated when he put the vehicle in gear it made a very loud clanging sound. The vehicle was taken to a dealer for diagnosis and was told that all the new gm vehicle do that and it was normal. The failure recurred repeatedly and got worse. The contact also stated that the frame and suspension had extensive rusting. The vehicle was taken to a dealer and after examining it the dealer stated the rusting was not a problem. The manufacturer was notified of both failures but offered no assistance. The vehicle had not been repaired. The failure mileage was 200 and the current mileage was 40,000. Dt.