Transfer Case problems of the 2015 Chevrolet Silverado 1500

Wheels locked up. Garage states it is 4 wheel drive transfer case. Garage checked with gm for a recall and this issue is on recall for this type/year of truck but VIN is not included in the recall. Transfer case must be reprogrammed according to diagnostic test and gm confirmed that is the fix. This vehicle has just over 40,000 miles on it and gm stated it is not covered by recall.

Truck with just under 34,000 miles would not disengage from four wheel drive. The vehicle was turned off with the transfer case selector in automatic four wheel drive. After it was turned off and before it was restarted, the transfer case went into full time four wheel drive, the truck had an audible noise from transfer case when it was in motion and the transfer case would not change when moving the four wheel drive selector switch. Condition caused drive-ability problems. The correction was to reprogram and set-up the transfer case module which was not covered by Chevrolet even after the servicing dealer asked them for assistance. Since there was an available fix offered by gm with a software update, software programs do not change without intervention and the condition results in drive-ability concerns, I believe these vehicles should be recalled to pro-actively prevent the issue experienced and not wait until the consumer has an issue and then have the customer pay for the repair.

I had an issue with the transfer case got stuck in 4hi and at the time it had a recall so I took it to the dealer located less than 20 miles of my house I never got over 45 mph while stuck in 4hi dealer did recall which fixed the problem for about 7 months then when I was hauling a 18 ft car hauler with a small truck on it and I only had to haul it 30 miles to my house I was about a 1/4 mile from my driveway and the rear end popped really loud 1 time and then all of a sudden it started grinding and I shut the truck off and called roadside and had it towed to dealer and I received a call from the dealer they said that the spider gears had broken and it was going to cost 3000 for a new rear end do to the cross pin retaining bolt had broken inside the differential carrier assembly I decline the service because I didn't see why I had to pay if I still have warranty on it and I had another rear differential carrier assembly and had it installed which it worked fine except that the when the original rear end broke it said service 4wd and it still said that when I got the rear end fixed and I took to the dealer and they told me that it would cost 130 just to look at it and if they found anything wrong with it that that 130 would go toward repairs and as I said before it is still under warranty and is only got 47000 miles and I took it to a friend's shop that has a snap on computer and pulled codes and researched the codes and what I found was that the transfer case shift module re learned or reprogrammed and that would fix the issue which a lot of other 2014/15 silverado owners have had the same issue with the transfer case and relearning or reprogramming fixed the issue.