general problems of the 2017 Chevrolet Silverado 1500 - part 1

The brakes stop functioning at slow speeds such as parking and backing , this has been an ongoing issue for many years, mostly once in a while, but lately almost every single time I drive it , I believe it’s an ecbm issue.

The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while driving 10 mph through a drive-thru, the brake pedal was depressed but was firm. The contact pumped the brake pedal, and the vehicle slowly responded and nearly rear-ended another vehicle. There was no warning light illuminated. The dealer was notified of the failure and informed the contact that a fee would be charged for a diagnostic test. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA campaign number: 19v645000 (service brakes, hydraulic); however, the recall repair was previously performed in November 2019. The contact stated that the recall repair had failed to correct the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 75,000.

Trailer brake warning.

The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while driving 30-35 mph, the brake pedal was depressed but was firm. The contact shifted into neutral. The brakes became inoperable. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who informed the contact of NHTSA campaign number: 19v645000 (service brakes, hydraulic). The mechanic determined that the failure was related to the vacuum pump. The vehicle was repaired. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 91,995.

Low speed loss of brakes.

Upon reversing the vehicle and apply the brake, as if in a parking lot or driveway, if pushing the brake pedal more than twice the pedal becomes hard and the vehicle becomes hard to stop without and excessive amount of force being applied to the brake pedal. If depressing the brake pedal more than 3 times, it is almost impossible to stop the vehicle with it coasting several feet. Checked for a recall, there is no recall, but there is a service bulletin that pertains to this issue concerning the brake assist vacuum pump booster, n182202780-01 and n192268490, for the 2014-2018 chevy silverado. An update to the electronic brake control module was completed on 2019-09-23, but such calibration seems to not be enough to resolve the issue.

I have lost my brakes when reversing, however I have good brakes when driving forward. The transmission is also slipping and the torque converter in the transmission is becoming very worn already. I do not tow anything with this vehicle, and I only have 73,411 miles on this truck.

Electronic brakes lock up during driving. No power going to rear wheels.

High pressure fuel pump going bad and causes loss of power which is making my brake booster not getting enough vacuum causing me to loose braking. Common issue in these trucks and gm knows it.

Brake assist light comes on and then I have no brakes.

Service brake assist light comes on and brakes a very hard to push. Brakes also make a weird sound when pushed down. I have to push really hard to hold the vehicle from moving.

I experienced issues with braking including shuddering brakes. I took the vehicle to a repair shop who looked into any active recalls and there were none, I had the electronic brake control module recall completed in 2019. The shop replaced the front brakes and resurfaced the back which did not fix the issue. They then replaced the vacuum pump which did fix the issue I was responsible for all costs. I recently noticed my vehicle is covered under special coverage n182202780 through 2027 which covers the cost of the vacuum pump replacement. Chevy is refusing to reimburse for the costs because the work was not done at their dealership despite not having a recall that states that. I would like the issue addressed theough a formal recall and reimbursement of repair costs as chevy is obviously aware there is a safety issue related to braking due to failing components.

The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while operating the vehicle, the message "service power steering" was displayed, and the steering wheel was difficult to turn in either direction. Additionally, the abs and stabili-trac warning lights remained illuminated. The cause of the failures were not yet determined. The local dealer was informed of the failure, but no assistance was provided. The manufacturer was not contacted. The failure mileage was 114,800.

On many occasions, at low speeds approx 5 mph. The brake booster fails and braking is hard and abs kicks in.

The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that the vehicle was pulling to the right and the sensor light was illuminated while purchasing the vehicle. The contact stated that the failures were temporary. The contact stated that while driving at undisclosed speeds and depressing the brake pedal, the vehicle pulled to the right and the rear end of the vehicle felt as though the rear was dragging. The contact stated that there was a metal dragging sound coming from underneath the vehicle. The contact pulled over and inspected the vehicle but found no visible failures. The contact stated that the tpms warning light was illuminated. The contact stated that smoke was coming from the passenger’s side front wheel. The vehicle was taken to a certified mechanic who diagnosed that the brake caliper had seized, and the brake line had collapsed. The contact was informed that the caliper and three sensors on the wheels needed to be replaced. Additionally, there was also a leak in the oil line. The vehicle was not repaired. The dealer was contacted and confirmed that the repair was not covered under warranty. The manufacturer was not made aware of the failure. The failure mileage was unknown. The VIN was not available.

"trailer brake system service" message continuously displays across the digital cluster menu while I drive.

The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving 50 mph, the brake pedal was depressed and failed to respond. There was an abnormal sound coming from the brake pedal. There was no warning light illuminated. The vehicle was driven to an independent mechanic; however, the vehicle was not diagnosed. The vehicle was previously repaired under NHTSA campaign number: 19v645000 (service brakes, hydraulic). The contact stated that the failure persisted. The local dealer was contacted and an appointment was pending. The manufacturer was not made aware of the failure. The failure mileage was approximately 48,853.

We were on vacation driving to florida by the time we arrived 1500 miles later I had no brakes. This happened on a Friday. We called our mechanic in oklahoma to explain it to him. He had us check a few things to see if it was a number of thing. He said it was the brakes vacuum pump. He had one in the shop for the same thing. You can't get in to a Chevrolet dealer to have it fixed in the time that we had. My husband did fix it but was extremely scared to drive in south florida with limited to no brakes. My truck only had under 80 thousand miles on it. We live in a rural area so it's not like constant braking.

Brakes went out driving. Replaced master cylinder, brake booster, and vacuum11 at 61696 miles.

Brake assist issues occured while in the mountains. It was difficult to brake almost causing an accident. It appears to be a bad brake vacuum pump.

We were heading on vacation to florida on the evening of [xxx]. While driving [xxx] towards athens, alabama we heard a squealing noise from our engine that lasted a minute then it stopped. We got off at the closest exit and realized that we had “no brakes “. I prayed for our safety. Our truck ran through two stoplights that were red at the time. I downshifted the vehicle and stood on the brakes (hard pedal) and jumped over two concrete curbs before it finally came to a stop. We had it towed to champion Chevrolet dealership in athens alabama. They diagnosed the problem as a brake vacuum pump that locked up and broke the belt too leaving us with no brakes at all. Champion Chevrolet worked us in and replaced the vacuum pump and belt. And got us back on the road for our vacation. We had to pay for a tow truck $100. An overnight stay at a hotel $150. I’m concerned about the tires, rims, alignment and suspension being damaged by jumping over the concrete curbs. I’m requesting a free inspection at a local Chevrolet dealership to thoroughly inspect and repair any damaged parts and a realignment. I also am out of pocket $250 for the tow and hotel room. I feel I’m being fair to ask for reimbursement and repairs. The dealership didn’t charge me for the repairs of the vacuum pump and drive belt as it was covered by a special recall (n182202780). Please direct me for escalation of reimbursement ,complimentary inspection and repair of my 2017 silverado suspension or damages involved in this incident. Thanks [xxx] [xxx] [xxx] [xxx] cell phone number [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Excessive squealing noise coming from rear brakes from both sides of truck. I am original owner, and truck has less then 15,571 miles on it. Drove it to Chevrolet dealer in kingsland GA to evaluate. Before I arrived, about a 15-minute drive the brake towing warning light came on. I was told by the dealership that both brake calipers had to be replaced as well as the brake pads that were damaged due to brake calipers locking up. The brake rotors were fine and needed nothing. Repairs cost me around $1000 dollars. I think this is an unusual event due to the low milage, truck has always been garaged and dealership maintain. It's in brand new condition. Pulling a camper or trailer or even normal driving without towing could potentially cause an incident, fire or wreck. My truck is gasoline not diesel not included in the current safety bulletin. Truck was kept for 2 days for repairs.

Brakes fail at low speed forward and reverse.

The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving approximately 45-50 mph and then attempting to depress the brake pedal, the vehicle started pulling to the left, indicating the passenger’s side brake caliper had seized. The abs warning light, and stability control failure warning light were illuminated. The vehicle was taken to mavis tires and brakes body shop where brake pads and rotors were replaced; however, the failure reoccurred. The vehicle was returned to mavis tires and brakes, and the two calipers, rotors, and brake pads were replaced. The contact stated that the failure recurred while driving approximately 41-60 mph and hauling a trailer and attempting to stop at a stop light. The contact stated that the brakes failed to stop the vehicle immediately. The contact used an excessive amount of pressure to depress the brake pedal. The vehicle began pulling to the right and eventually coasted to a stop. The contact pulled into a nearby parking space where the brakes began smoking, the vehicle overheated, and the radiator fractured. The contact waited for the brakes to cool down and the smoke to dissipate before slowly driving to the dealer where the vehicle was diagnosed, and it was determined that the water pump had failed. The contact stated that the radiator had fractured, and 8 valves were damaged. The dealer linked the failure to NHTSA campaign number: 19v761000 (service brakes, hydraulic, service brakes, electronic stability control (esc) however, the VIN was not included. The vehicle had been repaired. The manufacturer had been made aware of the failure where it was confirmed that the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA hotline to report the failure. The failure mileage was 175,000.

Brake system failed while driving and brake pedal was stiff and not responsive. Had to apply heavy pressure to brakes and could barely stop. Avoided accident barely when brakes failed. I noticed clicking noise from engine as I slowly drove home. Truck taken to Chevrolet dealer by wrecker service. Brake assist warning light came on after the brake failed. Waiting on dealers evaluation and inspection.

Brakes failed. The brake assist pump disintegrated, sending metal fragments into the motor's oil circulation system. I was able to stop the truck using both feet and applying extreme force to the pedal. The dealer identified the problem. The "brake assist" warning light came on during the episode.

Lost brakes 11/20/23 and gm replaced vacuum pump per policy n182202780. Vehicle had 143522 miles on it. Lost brakes again on [xxx] and vehicle needed another vacuum pump. This is just six months after first repair and vehicle now has 152987 miles. Gm denied repair because truck had gone past 150000 miles. Thanks [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

This is a complaint in regards to the trailer breaking system in my certified pre-owned 2017 chevy silverado that I purchased in April of this year, 2024. I purchased this truck in particular for its high ratings in safety and towing capabilities. (April- may 2024) while towing a 22ft trailer from virginia to washington state, there were several moments where the “service trailer braking system” alert would appear on the dash. Driving on the interstate for days on end is twice as stressful when you have to wonder if your trailer brakes are reliable. If the trailer brakes were to suddenly stop working it would be dangerous for me and my passengers, as well as those around me on the road. (sept- oct 2024) we aren’t towing a trailer anymore, but the “service trailer braking system” light has been going off every couple minutes.

We bought a chevy Silverado 1500 truck used in Nov 2021for purpose of towing RV trailer. In having axel bearings packed on trailer March [xxx], 2024, the RV mechanic noticed no wear or brake dust. He checked and determined RV brakes had never engaged and found no power to the RV brakes in the plug in port on back of truck. Took to dealer, chesrown in delaware ohio, on [xxx], 2024. After having truck all day they said issue was brake modulator which they reprogrammed. We hooked up RV trailer and brakes still do not work. Hand brake controller on dash will engage the trailer brakes , but not the foot brake. In researching online, there is a great deal of discussion about gm knowing about and not addressing the issue. There’s a known defect in a wiring harness between two of the body control modules. This part is known for broken wires and for connective issues. We reached out to gm customer service at 800-222-1020, who took our information and said they would contact the dealer. We took truck in today and explained again what the issue was and what we had learned from our research. There are currently several recalls on 2022 and 2023 silverados for the same trailer brake issues. Gm needs to take responsibility for this critical service issue!! we can not tow a RV trailer without brakes! when we asked the service manager why the tow package was not part of the inspection process when they took the vehicle in and placed it for sale as a used vehicle, he said they don’t do that. Seems to us, that when a dealer sells a vehicle, all parts should be in working order. Especially with a factory installed tow package. Please research and contact gm and have them issue a recall on all of their vehicles with factory tow packages to ensure the safety of all of those driving them! you will find numerous forums online where the biggest complaint is the trailer brake system not working and people very frustrated with the lack of response from not only gm but the dealers. Thank you! information redacted pursuant to the freedom o.

Transmission went out at 45100 miles breaks don’t work pedal gets stiff and will not engage breaks truck rolls can not drive due to breaks still doing this. Service break system light will flash. Truck only has 55000 miles as of now dealer replaced transmission with receipt to prove paid out of pocket. Breaks still not in working order do to dealer not being able to figure out the problem. Truck is not drivable safety hazard breaks not working and transmission slipping almost caused an accident while traveling at 55 mph truck loses speed tractor trailer almost slammed into my truck lucky tractor trailer was able to swerve over to other lane avoiding an accident truck only has 55000 miles.

What happens is my "abs light" comes on and when I pull into the driveway. . . The truck shuts everything off. Locks the wheel!!! lights off!! it's deadly seriously!!! stabilitrak stops the truck from moving!!! this needs fixed bad!.

In reverse my brakes dont work, its like they are grinding, ive changed the rear brakes hoping to fix the issue, I have no codes. It has almost made me wreck due to failure to stop with my kids in the truck, also the afm system is defective in order to keep my engine as safe as possible I had to put a afm deactivate plug into the obd port. Ive tried to figure out the brakes but no one can explain. Spending 34 thousand dollars I expect to have my vehicle safe for my children. I have been strictly chevy my whole life but this is unacceptable. Where we live in alaska id expect the vehicle to be in order and it does it mainly at steep hills and it hasnt done it when ive had people look at it.

I had our pick up inspected today and the mechanic asked about our brakes being hard to push. I explained it has been that way for some time. He informed me that gm had a recall for this safety issue but as of this moment it doesn’t cover our specific pick up. The recall reference number 19v645000. Gms number for the recall is n192268490. I called and filed a complaint with chevy complaint #[xxx]. Any assistance with this safety issue would be greatly appreciated. Thank you [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, her husband swerved to avoid an oncoming vehicle and simultaneously depressed the brake pedal, but the vehicle failed to respond as needed. The contact's husband pulled to the side of the road and inspected the vehicle. The contact husband noticed that there was smoke coming from the front driver's side brakes and the brake calipers and the front driver's side tire was significantly hot. The contact stated that the failure recurred while driving, and the vehicle responded as needed when the brake pedal was depressed down to the floorboard. The vehicle was taken to an independent mechanic, where the brakes and the brake calipers were replaced; however, the failure recurred within a week. The vehicle was taken back to the independent mechanic, where the brake pads, the rotors, and the brake calipers were replaced. The contact became aware that the VIN was included in NHTSA campaign number: 19v645000 (service brakes, hydraulic) which the contact related to the failure. The local dealer was contacted, but informed the contact that they could not performed the recall repair because an independent mechanic had previously serviced the vehicle. The contact contacted joe bullard Chevrolet (2900 government blvd, mobile, al 36606) and terry thompson Chevrolet, inc. (1402 us-98 e, daphne, al 36526), who informed the contact that they could not assist because the first dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 130,000. Parts distribution disconnect.

The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the braking effort was increased while depressing the brake pedal, causing the braking distance to be extended. No warning light was illuminated. The vehicle was not taken to the dealer and was not repaired. The contact referenced NHTSA campaign number: 19v645000 (service brakes, hydraulic) as a possible solution to the failure however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.