Table 1 shows one common equipment related problems of the 2017 Chevrolet Silverado 2500.
| Problem Category | Number of Problems |
|---|---|
| Equipment problems |
On [xxx], I was driving our 2017 Silverado 2500hd lt 6. 6, with my family in ohio when the trailer brake controller error started flashing on the dash and would not shut off, go silent nor correct itself. It almost caused an accident initially because it was distracting me by making me look down to read the message. Then we were almost in a dozen accidents as we were traveling too slow for conditions, unable to get off the highway safely, and issues with steering and braking. In 10 minutes, the error sounded 50+ times. We were towing a 36’ 5th wheel trailer suddenly stabilitrac also kicked on, reduced power (another message to look down and read), the engine started running so rough (another issues to look down at the gauges) that I thought the engine had blown. We were not in a safe place to pull over and power was cut dropping our speed from 70 to 45 in a 70 zone. Just after going up the hill, we had to continue down other side which we discovered that the trailer brakes were not operational. As we were burning our truck brakes going down the other side. The only reset is to shut off the key (which would lock the steering wheel, lose power steering and power brakes while driving). When stabilitrac appears vital drivers data is blocked. We removed the trailer brake fuse and the trailer battery charger fuse, but the trailer brake controller messages continued. Even with the trailer disconnected the the messages continued. The trailer brake wire under the truck had exposed wires. Did the exposed wire cause other systems to malfunction? 1. Are the defective wiring harness(ES) causing other systems to fail too, and/or can cause electrical fires? 2. Defective trailer braking unit needs to give one warning and stop. This defect poses a serious issue for anyone towing (or not). 3. Stabilitrac is going to kill someone because I believe it already has killed. If stabilitrac throughs the right code it will shut down the engine. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C.
The contact owns a 2017 Chevrolet Silverado 2500. The contact received notification of NHTSA campaign number: 21v496000 (equipment) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. VIN tool confirms parts not available.
The contact owns a 2017 Chevrolet Silverado 2500. The contact received a notification for NHTSA campaign number: 21v496000 (equipment) however, the part to do the recall repair was unavailable. The dealer had been notified about the recall; however, the contact was informed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
Owner of both a 2017 duramax and a tahoe from new. Duramax had just turned 21,000 miles this winter. Returned from fishing Sunday night and plugged the truck into a heavy guage extension cord. My family and I were woken at 3am early January to a vehicle alarm. Turns out the truck had started fire. Luckly the alarm was audible long enough to wake us. By the time I had reached the keys, it had stopped. A peek out the window showed a culprit I hadn't anticipated. Inspectors found the source in the location of the block heater. No wiring chared beyond the front of the truck. Continued contact with gm has yet to reveal any information. I loved the truck and would like to know if the issue is something that may kill us next time. With the recall of fords block heater issues, I feel that this something that should be answered.
The contact owns a 2017 Chevrolet Silverado 2500. The contact received notification of NHTSA campaign number: 21v496000 (equipment) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer who stated that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.