Table 1 shows one common steering related problems of the 2019 Chevrolet Silverado 2500.
| Problem Category | Number of Problems |
|---|---|
| Steering problems |
This has happened three times with the 2019 Chevrolet Silverado 2500hd ltz truck. Each time, the failure was following a remote start in my driveway. It has occurred at the approximately 40k, 80k, and now at 128k mile mark. First two repairs were covered under the warranty and extended warranty, with the third time there was no warranty and the cost for repair was ~$2800. Each time, the vehicle was remote started in the January timeframe with cold (0 to 30°f) temperatures to allow the vehicle warm up prior to driving. I know two of those events occurred when we had a more significant temperature drop as there was snow on the ground. Upon getting into the driver seat and putting into reverse to back out of the driveway, I discovered the brakes and power steering had failed. The dealer on this third time indicated a check valve somewhere was "sticky" resulting in the failure of a hose with a booster tied to either the brakes or power steering (not sure which) failing taking the other part out. In this third case, either power steering or brake fluid vapors had been sucked back into the heater as things had sprayed around the engine compartment. The cab of the vehicle presenting a haze/fog in the vehicle causing me to realize there was something wrong upon opening the truck door. All three times, the vehicle was towed to the dealer for service repair. I do not know if this could have presented a fire hazard or had I been driving down the highway or interstate how fast I would have lost braking or steering ability.
Component failed: power steering pump and the power brake booster. Parts are available to inspect. When the component failed you begin to loose power steering and power brakes. This makes it hard to steer and brake. The vehicle was taken to the dealer who confirmed the failure of these parts and replaced them at the owner expense. No warning lights came on, components failed without any prior warning. A similar failure was part of recall # n-192268490 and detailed in gm service bulletin 23-na-144 dated August 2023.
In may of 2023, the truck developed a significant shake when driving on moderate road bumps. We took it to the dealer and they replaced the pitman arm and idler arm assembly for over $2200. Recently, the shake started again. We took it to a local mechanic who told us that the upper ball joints were completely worn out and had been for some time, certainly since before the visit to the dealer in may. We had the ball joints replaced, and it is still shaking. We will continue to try to diagnose the problem but now we feel like we cannot drive it because it is unsafe. I’ve seen online that chevy has a reputation of having this problem with our model (2019 silverado). I’m filing this report to let you know that we are experiencing this problem.
Severe shake when braking at high speeds, fuel tank failed (vehicle was spewing diesel) - it took 3 months to get a new tank, transfer case has failed multiple times. We have been having these problems since the day we picked up the truck. I have service records showing all the repairs. Gm is aware of the problems but claim 'there is nothing they can do but wait for a fix'.
Tl-the contact owns a 2019 Chevrolet Silverado 2500. The contact stated that while attempting to move from a stop there was a clicking sound in the steering wheel. The contact stated that the traction control warning light illuminated for approximately two seconds and there was a resistance in the steering wheel. Pellegrino Chevrolet located at 1000 gateway blvd, westville, NJ 08093, (856) 432-4015, was contacted by phone and an appointment was made to have the vehicle diagnosed which was still pending. The vehicle was not repaired. The manufacturer was not contacted or made aware of the issue. The approximate failure mileage was 7533. Ah.