general problems of the 2022 Chevrolet Silverado 2500

The contact owns a 2022 Chevrolet Silverado 2500. The contact stated that the tailgate intermittently unintendedly unlocked. The vehicle was taken to the dealer, and the contact was informed that the vehicle was previously included in NHTSA campaign number: 24v060000 (latches/locks/linkages) and was repaired under the recall. The dealer could not confirm where and when the vehicle was repaired. The vehicle was not repaired a second time. The manufacturer was made aware of the issue. The failure mileage was 109,000.

The contact owns a 2022 Chevrolet Silverado 2500. The contact stated that the vehicle was equipped with a multi-flex tailgate. The contact stated that the top tailgate switch failed to unlock the tailgate and did not function as intended. The contact stated that the vehicle was taken to the dealer to be repaired under NHTSA campaign number: 24v060000 (latches/locks/linkages). The contact stated that the recall repair only repaired the bottom tailgate switch assembly. The contact was informed that the top tailgate switch assembly was not covered under the recall repair. The contact stated that the manufacturer was made aware of the failure but provided no assistance. The failure mileage was 50,000.

The contact owns a 2022 Chevrolet Silverado 2500. The contact received notification of NHTSA campaign number: 24v060000 (latches/locks/linkages) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the tailgate would release unintendedly. The failure occurred several times daily. The dealer was contacted, and it was determined the failure was related to the recall. The vehicle had not been repaired due to parts not being available. The manufacturer was made aware of the issue. The failure mileage was 36,800. VIN tool confirms parts not available.

The contact owns a 2022 Chevrolet Silverado 2500. The contact received notification of NHTSA campaign number: 24v060000 (latches/locks/linkages) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2022 Chevrolet Silverado 2500. The contact stated that the tailgate opened independently while driving and while the vehicle was parked. The contact stated that failure also occurred while using the tow hitch and the tailgate was scratched. The dealer was notified of the failure and the contact was informed that there were no recalls on the VIN. Upon investigation, the contact discovered NHTSA campaign number: 24v060000 (latches/locks/linkages); and the contact linked the failure to the recall. The manufacturer was notified of the failure and the contact was informed that the vehicle was not covered under warranty and was provided an estimate for the repair. The vehicle was not yet repaired. The failure mileage was approximately 25,000.

The contact owns a 2022 Chevrolet Silverado 2500. The contact stated that during or after it rained, the tailgate occasionally opened unexpectedly while driving. The dealer was notified of the failure, and the contact was informed that a diagnostic test was needed to determine the cause of the failure. The manufacturer was notified of the failure and provided the same information as the dealer. Upon investigation, the contact discovered NHTSA campaign number: 24v060000 (latches/locks/linkages); however, the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 24,000.