general problems of the 2023 Chevrolet Silverado 2500

The contact owns a 2023 Chevrolet Silverado 2500. The contact stated that while driving or while parked, the tailgate unintendedly opened on several occasions. The contact related the failure to the tailgate exterior touchpad switch. The dealer and the manufacturer were contacted and informed the contact that the VIN was not included in NHTSA campaign number: 24v060000(latches/locks/linkages). The vehicle was not diagnosed or repaired. The failure mileage was approximately 47,000.

The contact owns a 2023 Chevrolet silverado. The contact received notification of NHTSA campaign number: 24v060000 (latches/locks/linkages) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not yet available.

The contact owns a 2023 Chevrolet Silverado 2500. The contact received notification of NHTSA campaign number: 24v060000 (latches/locks/linkages) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the tailgate had started detaching from the vehicle. The dealer was contacted, and the vehicle was diagnosed, and it was determined that the tailgate needed to be replaced. The vehicle had not been repaired due to parts not being available for repair. The manufacturer was made aware of the issue. The failure mileage was 7,800. VIN tool confirms parts not available.