Table 1 shows one common latches/locks/linkage related problems of the 2024 Chevrolet Silverado 2500.
| Problem Category | Number of Problems |
|---|---|
| Latches/locks/linkage problems |
The contact owns a 2024 Chevrolet Silverado 2500. The contact stated that while driving at an undisclosed speed during a rainstorm, the contact discovered that the tailgate had inadvertently opened. The contact attempted to close the tailgate, but the failure persisted. The vehicle was taken to the dealer, who determined that the exterior touchpad switch assemblies needed to be replaced. The contact related the failure to NHTSA campaign number: 24v060000 (latches/locks/linkages); however, the VIN was not included in the recall. The manufacturer was notified of the failure by phone. The failure mileage was approximately 63,000.
The contact owns a 2024 Chevrolet Silverado 2500. The contact stated that after parking and turning off the vehicle, the tailgate inadvertently unlatched and opened. The contact stated that the failure was caused by a short-circuit in the tailgate electronic gate switch due to water entering the unit. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA campaign number: 24v894000 (latches/locks/linkages); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA hotline. The failure mileage was approximately 42,000.
The contact owns a 2024 Chevrolet Silverado 2500. The contact stated that the vehicle was repaired under NHTSA campaign number: 24v060000 (latches/locks/linkages); however, the recall repair failed to prevent the failure from occurring. The contact stated that while her husband was driving at an undisclosed speed and hauling a camper, the tailgate independently opened, fell, and bent the camper lift. No warning light was illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000.