Table 1 shows two common diesel fuel system related problems of the 2012 Chevrolet Silverado 3500.
| Problem Category | Number of Problems |
|---|---|
| Delivery problems | |
| Diesel Fuel System problems |
The contact owns a 2012 Chevrolet Silverado 3500. The contact stated that the vehicle would be low or completely out of fuel quicker than expected. The contact stated that while attempting to refuel, the contact was unable to fill the rear tank due to the tank being full of fuel. The vehicle had been taken to an independent mechanic where it was diagnosed and determined that the transfer pump had failed to transfer fuel from the rear tank to the front tank. The contact was informed that the transfer pump needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 197,000.
The contact owns a 2012 Chevrolet Silverado 3500. While the contact's sister was driving 65 mph, the vehicle began to violently jerk with the check engine warning light illuminated. The contact stated that the vehicle stalled in the middle of the highway. The contact called California highway patrol who assisted with getting the vehicle off the road. The vehicle was eventually towed to the dealer where the vehicle was diagnosed with a defective fuel pump. The manufacturer was notified of the failure but offered no assistance. The vehicle remained in the possession of the dealer and was not repaired. The failure mileage was approximately 68,000.