general problems of the 2012 Chevrolet Silverado 3500

The contact owns a 2012 Chevrolet Silverado 3500. While the contact's sister was driving 65 mph, the vehicle began to violently jerk with the check engine warning light illuminated. The contact stated that the vehicle stalled in the middle of the highway. The contact called California highway patrol who assisted with getting the vehicle off the road. The vehicle was eventually towed to the dealer where the vehicle was diagnosed with a defective fuel pump. The manufacturer was notified of the failure but offered no assistance. The vehicle remained in the possession of the dealer and was not repaired. The failure mileage was approximately 68,000.

Our diesel fuel pump failed unexpectedly and without any notice while pulling a fifth wheel camper on a state highway in ohio. The engine stopped completely (we were coasting within seconds). We were in a one-lane construction zone, and had it not been for a paved median, I would have been unable to pull off in this construction zone. Fortunately, I had enough momentum to get off the road and was able to exert enough pressure on the brakes manually to stop. In reading about this issue, it is clear that there are known problems with this fuel pump. My cost to repair this defective part will be about $11,500 and will require a 12 hour round trip back to ohio to pick-up the vehicle after a two-week repair.