general problems of the 2013 Chevrolet Silverado 3500

The contact owns a 2013 Chevrolet Silverado 3500. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the independent mechanic where it was diagnosed with failed temperature sensors and a failed heating element in the diesel exhaust fluid (def) tank. The contact was informed that the heating element and the temperature sensors needed to be replaced. The vehicle was not repaired. In addition, the contact stated that an unknown repair was performed four years ago on the diesel exhaust fluid (def) tank. The manufacturer was made aware of the failure but did not assist. The contact was advised to contact the NHTSA hotline to report the failure. The failure mileage was approximately 39,639.

Came to a stop at top of exit ramp truck continued to roll backwards brake light and abs light came on, truck beeped three times coming up ramp, hit excellerator and truck engine did not respond. Hit emergency brake. Put truck in park and turn off ignition. Truck refused to start. Extremely dangerous stop to cut off as tractor trailer we're coming off interstate behind me full speed to truck stop (before this incident the truck had driven completely fine on a 60 mile drive all interstate except for maybe three miles. ). Truck is still at the mechanic as they can not get truck started. Its been a week.

The vehicle's engine compartment caught on fire following going through a car wash. I stopped after pulling across the street and noticed false fault indications on the display, followed by smoke blowing from the heater vents. I pulled into a parking space, raised the hood, and saw flames coming from the left rear of the engine compartment as you face the vehicle. I borrowed a fire extinguisher from a store and put the fire out. I have received little information from gm in 2 1/2 months and nothing indicates to me they have taken this engine compartment fire seriously. Had this occurred at speed, in traffic, etc. It would have created a very dangerous situation not only for myself but others in the area.