Table 1 shows one common steering related problems of the 2021 Chevrolet Silverado 3500.
| Problem Category | Number of Problems |
|---|---|
| Steering problems |
On xxx the 2021 Chevrolet silverado was taken to mayse automotive group at [xxx] dealership for the complaint of the key getting stuck in the ignition and unable to remove causing a safety and security risk. Service department found that the transmission control in column needed to be replaced. The park switch control was defective and providing incorrect data. Service department confirmed that many vehicles alike have needed same repairs. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Driving home from work 7/1/2024 approx 5:15pm smelled burning smell, no noise or dash lights, thought it was another car. 1 minute later, heard a thump from under hood and "charging system failure" came on dash. Decided to take to chevy dealer, which was 5 minutes away. Within next 2 minutes steering failed. As I came to next intersection, brakes failed, went thorough red light, luckily not hit by another vehicle. Coasted to stop and called tow service. Engine was still running until I turned it off. Had towed to local chevy dealer. Ac compressor had locked up, broken belt. Steering and brakes failed. Dealer agreed both failed, but would not list the brake failure on the invoice. I was originally invoiced 2900. 00 to repair, even though truck had only 29244 miles. That was reduced to 1160. 00. Was told it was 2 months past 36 month warranty. Engine was still under warranty, but ac, alternator, power steering and brakes, was not,. I had contacted gm which originally told me they would reimburse me for repairs and would mail me a check, I have the email. When check did not arrive after 2 months, I contacted my case worker again via email and phone. Could not get a response after about 6 attempts. When I called and finally got another person, I was informed they had changed their mind.