Equipment Related Problems of the 2022 Chevrolet Silverado 3500

Table 1 shows one common equipment related problems of the 2022 Chevrolet Silverado 3500.

Table 1. Equipment related problems of Chevrolet Silverado 3500

Problem Category Number of Problems
Equipment problems
4

Equipment problem #1

Issue: tailgate unlatches unexpectedly erratic behavior consistent with electronic release switch malfunction I am reporting a safety concern involving the tailgate on my 2022 Chevrolet Silverado 3500 hd. The tailgate exhibits erratic behavior and has unlatched unexpectedly without user input. I can support this claim with documented video evidence I took while the vehicle was parked. This condition is consistent with the defect described in general motors safety recall n232426400, which involves water intrusion into the tailgate exterior electronic release switch, potentially causing a short circuit and unintended tailgate opening. Although my vehicle is not included in the recall population based on VIN, it is the same model year, platform, and equipped with the same power-unlatching tailgate system. The failure mode I am experiencing matches the recall description exactly. I brought the vehicle to a dealership for diagnosis. The dealership acknowledged familiarity with this issue and indicated they have observed similar failures on other trucks outside the recall VIN population. However, because my VIN is not included in the recall, I was told the repair would not be covered. General motors offered only minimal goodwill assistance, and I was required to pay for the repair. This condition presents a safety risk, as an unlatched tailgate can allow cargo to exit the vehicle and create a roadway hazard, increasing the risk of a crash. I am submitting this complaint because the defect appears to extend beyond the currently identified VIN population, and I believe additional vehicles may be affected.

Equipment problem #2

Onstar module is broken.

Equipment problem #3

?rear window with small power WI down leaks ?over time, it will get worse and cause mold, in turn makes it a healthy hazard ?yes, the problem has been reproduced by an independent facility ?it has not been inspected by dealership but when informed of the situation, they stated they knew there was an issue and referred me to a window specialist ?there were no warning lamps.

Equipment problem #4

The onstart module stopped working, no internet or gps conection is working, also the emergency call system is disabled, onstart systems is disabled due the telematic control module fault. .


Equipment related problems in other Chevrolet Silverado 3500 model year vehicles:



Silverado 3500 Service Bulletins
Silverado 3500 Safety Recalls
Silverado 3500 Defect Investigations