Integrated Trailer Brake Control problems of the 2024 Chevrolet Silverado 3500

Consistent error messages when trailering that lead to vehicle having a failure of trailer brakes.

The contact owns a 2024 Chevrolet Silverado 3500. The contact stated while driving at an undisclosed speed and towing a camper, upon coming to a complete stop, the message "brakes disconnected" was displayed. The vehicle returned to normal functionality, but the failure became a regular occurrence. No other warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure a failure with the brake control module. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who again diagnosed a failure a failure with the brake control module. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 200.

The contact owns a 2024 Chevrolet Silverado 3500. The contact stated while driving at an undisclosed speed and towing a trailer, the trailer brake light turned off, indicating that the trailer brakes were no longer functioning. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the brake control module. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 500. The VIN was not available.

The contact owns a 2024 Chevrolet Silverado 3500. The contact stated while driving 30 mph and attempting to depress the brake pedal, the message “trailer brakes disabled” was displayed. A dealer was contacted. The vehicle was taken to the dealer and the contact was informed the contact the vehicle was operating as designed, and that neither the vehicle nor the trailer would be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The approximate failure mileage was 12,000.