Tailgate Latch Problems of Chevrolet Silverado 3500

The contact owns a 2023 Chevrolet silverado. The contact stated while driving at an undisclosed speed, the tailgate independently unlatched and dropped down. The contact stated that the failure occurred several times while he was driving at night. The vehicle was taken to the dealer where the vehicle was diagnosed with a circuit malfunction. The contact was informed that the circuit needed to be replaced. The vehicle was not repaired. The contact was informed that the parts were being ordered. The contact was informed of an unknown recall repair which had a similar failure description, however the contact's VIN was not associated with the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 62,500.

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The contact owns a 2022 Chevrolet Silverado 3500. The contact stated that while driving at various speeds, the tailgate would lower independently. Additionally, the contact stated the failure had been occurring from the day of the vehicle purchase and had gradually worsened. An unknown local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 43,000.

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