Software Problems of Chevrolet Spark

In the past I had a 2013 chevy Spark LS. But in 2017 an idiot who was texting and driving ran a stop sign, crossed through four lanes and t-boned my car injuring me and totaling my car. I am blessed to have survived. Until that day the only issue with my Spark was a failure of the "ignition / safety security chime". Prior to the accident it was addressed and fixed. Now I have a 2015 chevy Spark LS and have had a transmission failure reported, and fixed due to a national recall for 2013-2015's. However following the transmission replacement(matt bowers chevy-slidell,la )now I'm dealing with a total failure of the radio (black screen, no audio, no power) and no audio for the onstar buttons. As part of the transmission recall a list of all items "fixed" where given to me. A total software update was performed for radio, which now doesn't work. I reported this to the dealership who promptly blamed my radio/onstar failure on " the summer heat in louisiana ". I checked NHTSA for failures of the radio/onstar and found several documented cases of electrical failures of chevy Sparks, chevy sonics and other chevys. My radio (audio/screen) my onstar (audio) was working fine and did not signal any problems in the prediagnostic check prior to my total transmission replacement due to the transmission recall. It seems as though you can not trust that anyone will stand behind their products and work. I hope this information is helpful and I want to remind everyone to constantly check the NHTSA website for national recalls regularly. Several diagnostics were performed to find my transmission failure yet the site did not return a hit on my VIN number so at first the Chevrolet dealerships refused to perform services - due to my cars VIN not ( at first) being listed on the NHTSA site. Keep searching, print out information and bring in your mechanics automobiles diagnosis. Report the non-compliant dealerships if necessary. I hope that this is helpful to someone.

See all problems of the 2015 Chevrolet Spark 🔎.

I took my chevy Spark to the chevy dealership for the safety recall to the radio. Dealer completed recall and the next day my radio having issues. The buttons on the radio were not responding to touch. The dealer stated they didn't see any issues. Approx 1 month later, I took my car back to dealer and they stated that it was a hardware issue. The manager at dealer stated that they dont have any tests to determine what hardware issue the radio was having but stated it wasnt related to safety recall. The manager also advised that gm would not pay for a new radio and that I would be responsible to replace it. I used a 3rd party extended warranty to pay for repairs and filed complaint with gm risk management. The manager for the customer service team spoke with local dealer and stated that the dealer confirmed that it was a hardware issue and not related to recall. Both gm and local dealer unable to provide me with any documents supporting their conclusion. Gm also stated that recall was not a saftey recall and that recall was done for simple software issues. Dealer also advised that they used a foreign object (usb) to complete software update. No issues with radio before recall work. Gm wont reimburse me for $100 deductible that was paid directly by me. Extended warranty paid for remainder of radio replacement. Gm stated they wont reimburse because car is past bumper to bumper warranty.

See all problems of the 2013 Chevrolet Spark 🔎.