Table 1 shows one common visibility related problems of the 2023 Chevrolet Suburban.
| Problem Category | Number of Problems |
|---|---|
| Wiper problems |
Vehicle mileage is approximately 45,000 miles. While driving in the rain the front windshield wipers stopped moving and were stuck in the down position. They would not activated with auto, manual, or wash commands. Rear wiper still functioned. This happened while driving down the interstate which resulted in having to slow my speed in heavy traffic and go out of driver position to see through a clear spot in the windshield, took exit 1 mile later and tried to find gas station, approximately 1 mile after exiting the wipers started to work again. This also happened at approximately 35,000 miles on the vehicle and the wipers did not work for multiple days, even with vehicle turned off for 12 hr period. Took to dealership and by that time they were working again and the dealership could not find anything wrong. Both instances happened on weekends so could not take directly to dealership while issue was present.
Sun roof has leaked. The sun roof leaked a considerable amount of water and it came through the head liner around the ceiling mounted control panel as well as the back of the car. This is the second time it has happened and I have been told it is not covered under warranty. Through online blogs and forums I have found that this is a common issue with 2021 and newer tahoes and Suburbans. And that is a reoccurring problem that is commonly not fixed properly by the dealers this causes a safety and health issue as well as an unacceptable vehicle defect. 1. ) from a safety standpoint, if I am driving down the highway and a large amount of water starts pouring out of the headliner on the driver it causes a major distraction that could lead to high speed accident. 2. ) from a health issue, regular water leaks could lead to vehicle mold and water damage. I have children, if they become susceptible to the mold it could cause health issues for me or my children. 3. ) the water that pours out of the ceiling lands on the dash electronics which could lead to more vehicle issues by damaging electronic controls. It is my opinion that this is a major vehicle defect and something should be done by the manufacturer to correct it. I have made a complaint to the chevy customer service under reference #890 780 85.
The wipers have stopped working on a least 6 different occasions. I have to pull over immediately due to not being able to see out the windshield. I try adjusting the switch through all the settings. I shut off the engine and restart the truck. I also turned off the rain sense function on the vehicle settings. Nothing I do will get the wipers working again. I have to wait for the rain to slow down to try to get to my destination. While I continue to drive, the wipers will start working again after about 15 or 20 minutes. The first time this occurred, they were only out for around 30 seconds before they started working again. It seems each occurrence is taking longer for the wipers to come back on. I took the vehicle to armen Chevrolet of ardmore on 08/05/2024 for service. They were not able to duplicate the problem. I was told to bring the truck back while the wipers are not working. That is a problem since this only happens intermittently. I fear for my safety and others if this happens at high speeds on a highway in heavy rain. I have another appointment on Monday 09/16/2024 to have diagnose the problem again.
While driving on the highway at night during rainy conditions the wipers stopped in the up position, and at the same time, the headlights turned off. After a few seconds they resumed normal operation. My headlights were in the auto position and my wipers were also in the automatic setting. Being as that I was on a highway at night, in the rain, and going approximately 65mph surrounded by traffic, this was an extremely dangerous situation to be in. Without headlights and windshield wipers, my windshield was immediately obstructed and I was unable to see the road without headlights. More so, other traffic might have had trouble seeing my vehicle. This problem has not been replicated by myself or a dealer. It has been random in nature. When the incident happened, there were no warning lights on the gauge cluster or anything else inside the vehicle that seemed to be affected.
The contact owns a 2023 Chevrolet Suburban. The contact stated while driving at an undisclosed speed, the vehicle experienced phantom braking. Additionally, the windshield wipers were inoperable. On another occasion while driving approximately 70 mph, the vehicle experienced phantom braking. There was no warning light illuminated. The vehicle was taken to the local dealer, where it was diagnosed that there was a loss of communication with the control module, steering, gateway module, engine, body control module, and the brakes. The dealer retrieved dtc codes: u0101, u0131, u0146, u152b, u160f, and u1561. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 15,000.
My 2023 chevy sububan z71 wipers sometimes does not working when I driving on raining days since I bought it new and took it to dealers many times can not fix it.