Engine Burning Oil problems of the 2001 Chevrolet Tahoe

The contact owns a 2001 Chevrolet Tahoe. The contact noticed that the vehicle was experiencing oil consumption failure. Tracy Chevrolet performed an oil consumption diagnostic that spanned three years. The result of the diagnostic was that there was potential engine failure. In 2004, the dealer stated that the cylinder head level was missing a part from the factory assembly. Two months later, the vehicle continued to experience oil consumption failure. A general motors customer service agent promised to provide a new engine if the repair to the cylinder did not remedy the failure. Three years later, the dealer performed another oil consumption test and found yet another part missing from the original assembly. The contact asked general motors to replace the engine as promised but they refused to comply. The current mileage is 83,600 and failure mileage was 15,000.

Purchased brand new 2001 chevy Tahoe and within first 3 months noticed oil level was lower than expected. Began 'oil consumption' test with tracy dealership that extended into 2004 until they finally agreed 2 tear down the engine. . . All 3 years was ongoing oil loss within the engine! they only went 2 the cylinder heads despite several requests by expert mechanic's advice 2 go further into the piston level. Tracy Chevrolet reported their findings as 'parts missing from cylinder heads from original engine assembly'. Gm's ceo promised 2 replace my engine if the oil consumption wasn't fixed. Within 1 month of that repair, oil loss continued. Another 'oil consumption' test scenario was established and another 3 years passed with me reporting 2 them every 500 miles for oil level checks. Again, 3 years passed before they finally decided 2 tear the engine down again. (3/7/07). The cylinder heads were fine so gm recommended that they go down 2 the piston level (sound familiar??) where they found another missing part from original factory assembly! (oil control rings) they tried 2 have me accept they were doing me a favor as I was now out of warranty. I had 2 remind them that I reported this 2 them well within my 1st year, they were responsible for delaying appropriate repairs, and now, this engine was probably missing other parts. I was holding them 2 their original promise of replacing my engine. The ceo's office has it well documented yet they are going back on their promise and want me 2 just keep an unsafe, unreliable engine. They can't guarantee that other vital parts aren't missing and I doubt any of them would feel safe with this engine. Can you tell me what damage has occurred 2 other engine parts due 2 this extensive prolonged oil loss? they refuse 2 provide any further assistance, information, or my replacement engine. They are offering me instead 3 free oil changes for 6 years of worry, inconvenience, and enduring their complacency with this safety issue.