Hatchback/liftgate Lock problems of the 2007 Chevrolet Tahoe

The contact owns a 2007 Chevrolet Tahoe. The contact stated while entering the vehicle and attempting to open the rear liftgate to place items in the back of the vehicle, the rear liftgate failed to open. The contact attempted to open it from the inside and outside the vehicle but the liftgate would not open. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 154,600.

The contact owns a 2007 Chevrolet Tahoe. The contact stated that the electric rear liftgate opens while driving 50 mph. The failure also occurs while the vehicle is parked. The liftgate opens just enough so that all of the doors continuously lock and unlock and the interior lights illuminate. After the first failure, the vehicle was taken to the dealer and they attempted to repair it without changing any parts. The vehicle was taken to the dealer on four occasions. The contact is being forced to hire an attorney to resolve this issue. She stated that Chevrolet is not keeping their word and the failure is a safety hazard for her and her children. The current mileage is 11,000 and failure mileage was 3,500.