general problems of the 2009 Chevrolet Tahoe

The contact owns a 2009 Chevrolet Tahoe. The contact stated that the dashboard in the vehicle had a three inch crack starting from the driver side air bag to the windshield. The vehicle was not diagnosed or repaired. The manufacturer was notified. The approximate failure mileage was 39,525.

The 2009 Tahoe fuel module control board assembly exhibited faulty adhesive and allowed water to enter and create one or more shorts in the fuel module. This prompted a check engine light. The vehicle was taken to a Chevrolet dealership (buckalew Chevrolet, conroe, TX). After checking the VIN, the dealership stated that no active recalls were found and that the fuel module had been exposed to too much water. I was asked if I took the Tahoe "off-roading" or used boat-ramps excessively. I replied that the Tahoe had not been exposed to any form of off-roading or abnormally wet conditions and had not been taken to any boat ramps or bodies of water. I was told the condition was not covered under the drivetrain warranty and therefore required repairs that had to be paid by the vehicle owner. I have since found a gm recall that matches the symptoms and diagnosis exactly (gm recall no. 08411), but after calling the national hotlines listed for Chevrolet and gm (as well as the local dealer), I have been told that my VIN does not match those listed under the recall. The 2009 Chevrolet Tahoe is still experiencing several issues with adhesive failure in areas requiring water seals (fuel module again, cabin leaks, door leaks causing shorts in power windows and power locks in two doors). Despite many attempts, I have been unable to prompt Chevrolet/gm to take any appropriate action in assisting/resolving the issue.

The dashboard on my 2009 Tahoe has cracked in three different places and two of these cracks are located near the passenger airbag. I have concerns about expanded cracking and ultimately a problem occurring with that airbag.